COOKIE NOTICE

Effective date: 1 November 2024

Index

2. What is a cookie? 1

3. How is Fever using cookies? 1

4. What categories of personal data does Fever process? 2

5. What kind of cookies do we use? 3

6. Cookie retention period 3

7. Information sharing from cookies 3

8. How can you manage the use of different types of cookies? 3

9. Your rights regarding the use of cookies 4

10. More information 4

Who we are

We are Fever Labs Inc. ("Fever"), domiciled in the United States of America, with TIN: 99-0368536, registered at 76 Greene Street, New York, New York 10012, and we operate the Websites www.feverup.com, www.secretmedianetwork.com and all of the webpages, subdomains, country level domain variants and subparts of those Websites (collectively, our "Websites") as well as our free applications (the "Apps"). Fever is a experience discovery services platform that drives users to consume experiential entertainment by providing curated events based on its proprietary analytics of consumer data, and drive traffic and provide an avenue for spontaneous discovery for event organizers (the "Services").

Fever is the “controller” or “business” in charge of processing your personal data when providing the Services. In addition, we would like to inform you that, within the EU territory, the Spanish Data Protection Authority (“Agencia Española de Protección de Datos - AEPD”) has been designated as Fever’s Lead Supervisory Authority due to our Spain’s establishment (Kzemos Technologies, S.L., with VAT number B-65590945 and domiciled at Calle Santa Catalina 4, 28014, Madrid, Spain), a subsidiary of Fever Labs Inc. Group, corresponds to Fever’s real head office from where the most important decisions related to customer personal data processing activities and operations are taken, as well as central management, administration and control are exercised.

If you have any questions or need any help in relation to our Privacy Notice, please contact our Data Protection Officer at dpo@feverup.com

2. What is a cookie?

Cookies are small text files sent by us to your computer or mobile device, which enable Fever features, functionalities and allow the Websites or App, among other things, store and retrieve information about the number of visits, browsing habits of the user or your device and, depending on the information they contain and the way you use your device, can be used to recognize the user. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.

3. How is Fever using cookies?

Some cookies are associated with your account and personal data to remember that you are logged in and which workspaces you are logged into. Other cookies are not tied to your account but are unique and allow us to carry out analytics and customization, among other similar things.

Cookies can be used to recognize you when you visit a Website or use our Services, remember your preferences, and give you a personalized experience that is consistent with your settings. Cookies also make your interactions faster and more secure.

Categories of use:

Authentication: If you're signed into the Services, cookies help Fever show you the right information and personalize your experience.
Security and functionalities: Fever uses cookies to enable and support security features, and to help detect malicious activity. They are strictly necessary, and used by Fever to allow you to navigate through the Websites and use the different options or Services that exist in them. For example, these cookies help Fever identify the session, access restricted parts, remember the elements that integrate an order, process the purchase order, use security features while browsing or store, disseminate and / or share content.
Personalization, Preferences, features, and services: Cookies denote which language you prefer and what your communications preferences are. They can help fill out forms on our Websites and Apps more easily. They also provide you with features, insights, and customized content.
Marketing: Fever may use cookies to help deliver marketing campaigns and track their performance (e.g., a user visited feverup.com and then made a ticket purchase). Similarly, Fever’s partners may use cookies to provide us with information about your interactions with their services, but use of those third-party cookies would be subject to the service provider’s policies. They help to manage content relevance more efficiently based on your preferences and to refine and improve product offerings aligned with your interests.
Performance, Analytics, and Research: Cookies help Fever learn how well the Websites, Apps and Services perform. Fever also uses cookies to understand, improve, and research products, features, and services, including to create logs and record when you access our Websites, Apps and Services from different devices, such as your work computer or your mobile device. This includes creating user navigation profiles on the Websites and Apps with the goal of implementing enhancements of our Services. Google Analytics is an example included in this category.
Social Cookies and Pixels:

Social Cookies: These may be used to enable you to share our content with your friends and networks. They are capable of tracking your browser across other websites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these technologies you may not be able to use or see these sharing tools. This category includes: https://www.facebook.com/
Pixels: These are small, virtually invisible, pixel-sized programs hosted on our Websites or Apps that create a link between your visit to our Websites or Apps and a third party. When the pixel is loaded, the third party places a cookie on your device for analytical and advertising purposes.

4. What categories of personal data does Fever process?

While the specific data collected and processed through cookies may differ based on your individual settings and preferences, we typically gather the following information related to your usage and device:

The date and time you last accessed our Websites,
The pages or content you engaged with during your initial visit to our Websites,
The language setting you prefer to use by default,
Details about your device, such as the type and model, the operating system and its version, the type of browser and its configuration, your IP address or another unique identifier for your device, and a unique token for your device,
Information categorizing you as a user, which might include your behavior, likes and dislikes, or purchasing history.

If you consent to the activation of personalization cookies, we may integrate your personal information with other data to create a profile of your interests and activities.

5. What kind of cookies do we use?

First-Party Cookies (Fever): These cookies are created and used by Fever’s own Websites. They help the site to function properly, save your settings for future visits, and tailor Fever’s Websites’ experiences specifically to you.

Third-Party Cookies: These cookies come from external sources, not our Websites. They are often employed by our advertising or analytics partners (e.g., Google) to follow your activity across various sites, which allows for personalized advertising and helps gather broad usage statistics.

6. Cookie retention period

The data collected from the installation of cookies will be used strictly for the duration required to achieve the specified purposes, based on the cookie type:

Session cookies: These cookies are temporary and expire once you close your browser (or once your session ends).
Persistent cookies: This category encompasses all cookies that remain on your hard drive until you erase them or your browser does, depending on the cookie’s expiration date. All persistent cookies have an expiration date written into their code, but their duration can vary. They should not last longer than 12 months, but in practice, they could remain on your device much longer if you do not take action.
Proprietary cookies: They will not remain active for longer than 12 months from the time you gave your consent for their installation. Please be aware that we may need to retain this data in a restricted form until any possible legal claims are time-barred.

Furthermore, even after a cookie has expired, we may renew it if you agree to its use once more.

7. Information sharing from cookies

Depending on your consent to the use of certain cookies, the data gathered via cookies may be shared with selected partners and service providers who assist us with various functions, such as website analytics, advertising, and improving user experience.

Please, take into account that some of our service providers may be based outside of the European Economic Area (EEA), in countries that might not initially provide the same level of data protection as within the EEA, as required by relevant data protection laws (e.g., the General Data Protection Regulation). These countries could include the home countries of third-party cookie providers that work with us in the use and placement of cookies.

In those cases, Fever will conduct those data transfers in accordance with standard contractual clauses pre-approved by the European Commission. For further details on these protective measures or to confirm their provision, you can reach out to us using the contact information provided above. Additionally, you can learn about the personal data transfers by the third parties by reviewing their respective policies on their websites. Please note that Fever is not liable for their individual adherence to applicable regulations.

8. How can you manage the use of different types of cookies?

When you first visit Fever’s Websites or Apps, a cookie banner will pop up to inform you about our use of cookies as described in this Cookie Notice. This banner will enable you to provide informed consent from the onset for the use of cookies, by agreeing to the specific installation of particular types of cookies. In this case, you can always adjust your preferences or withdraw your consent at any time, both for our first-party cookies and those set by third parties.

In order to use certain Services and functionalities that we offer through Fever, it is necessary for you to have cookies enabled in your Internet browser. Specifically, by means of these technical cookies, Fever will be able to identify you as a registered user each time you access the Websites and Apps, thus allowing you to access and use such services and functionalities.

Managing cookie preferences: You can modify your settings directly via the cookie banner or through the Settings Panel.
Disabling cookies: If you wish to disable cookies, you can do so using the settings in your web browser. For guidance on how to manage cookies in your specific browser, please refer to the following instructions:

You should always access the most updated support information of these browsers to find out how to delete cookies, since such information may differ between versions and operating systems.

In the event that you use any other browsers (e.g., Vivaldi or Brave) we recommend that you consult the different cookie settings options that may be available in it at any given time, as they may be subject to change.

Note that your particular browser may at times generate an instant message that will provide you with the possibility to oppose the installation of these cookies. In the event that your browser does not provide this possibility automatically, you may prevent the installation of cookies by following the instructions of your browser, as described above.

In the event that you decide not to accept cookies on our Websites or Apps, you will be able to continue to use the Websites or Apps as usual, although it is possible that your user experience may be slightly impaired.

9. Your rights regarding the use of cookies

Under current data protection laws, you have the right to manage your personal data. This includes the rights to access, rectify, erase, restrict its processing, object, as well as your right to data portability, and the right not to be exclusively subject to a decision based solely on automated processing. You can also withdraw consent for data processing at any time, as was described above.

To exercise these rights, you can contact Fever using the details provided above. Please note that to process your request, we may need to ask you for more personal information to identify you. In that specific case we will ask for it via email, and will only maintain it for the purpose of managing your request and then we will duly block it until the prescription of any potential legal liabilities.

10. More information

For more information about the processing of your personal data you can access Fever's Global Privacy Notice.

Fever may modify this Cookie Notice according to legislative requirements or in order to adapt this notice to the instructions issued by the relevant data protection authorities and any other legislative developments.

Who we are