If you have any questions about data protection, or if you have any requests to resolve personal data issues, we encourage you to contact us primarily through our games so that we can get back to you more quickly.
We collect data from our partners
to make the service work properly (performance contract)
To make our service more enjoyable for players (legitimate interest)
We collect and process data necessary to
to keep the service secure and fair (legitimate interest)
Ensuring a level playing field in the service is our top priority.
In order to keep the Service and its social features safe and fair, combat fraud, and ensure acceptable use, we have a legitimate interest in processing data necessary to
display personalized advertisements (consent)
With your separate consent, we collect, process and transmit personal data to our third-party partners to:
Analyzing, profiling and segmenting anonymous data
In all cases and purposes above, we may analyze, profile and segment all collected data in an anonymous form.
consent, we may process your data for other purposes, such as using your location based on your IP address to show you local activities.
Others may access your data when
other players and user
social features are a core part of our games. For example, other players and users may see your profile data, in-game activity and read messages you post.
working for Guangzhou Hengqi Enterprise Planning Co., LTD
Guangzhou Hengqi Enterprise Planning Co., LTD has partners who perform certain services on our behalf. These partners process your data only as instructed by Guangzhou Hengqi Enterprise Planning Co., LTD to provide services such as hosting, player support, advertising, analytics and fraud prevention.
Guangzhou Hengqi Enterprise Planning Co., LTD 's development partner
Guangzhou Hengqi Enterprise Planning Co., LTD is the publisher of several game development companies. These development partners may process your personal data for the purposes described here and where applicable together with Guangzhou Hengqi Enterprise Planning Co., LTD as a joint controller of the processing. A list of these partners is provided by Guangzhou Hengqi Enterprise Planning Co., LTD Partners.
Other companies and public authorities
To combat fraudulent and illegal activities, we may exchange data with other companies and organisations and make it available to public authorities in response to lawful requests.
We may also disclose your data with your consent to comply with the law or to protect the rights, property or safety of us, our players or others.
Advertising and Social Media Partner
International data transfers
about your personal data
You have the right to provide you with a copy of your personal information in electronic format upon request.
You also have the right to correct your data, delete your data, object to how we use or share your data, and the right to restrict how we use or share your data. If certain personal data is processed on the basis of your consent, you can also withdraw such consent at any time, for example in the applicable game settings.
We will respond to all requests within a reasonable time frame. If you have an unresolved privacy or data usage issue that we have not resolved satisfactorily, please contact your local data protection authority in the European Economic Area for an unresolved complaint.
You can contact us at Hengqiplanning@outlook.com or use the "Contact Support" feature available in some of our game settings.
Opting Out of Targeted Advertising
You can opt out of targeted advertising in our games at any time by checking your device's privacy settings. Check your device's user manual to learn how.
To help ensure a safe and secure player experience, we continually develop and implement administrative, technical and physical security measures to protect your data from unauthorized access or loss, misuse or alteration .
We retain your data for as long as your account is active or as needed to provide you with services. For example, we will periodically de-identify unused gaming accounts and regularly review and anonymize unnecessary data.
Please note that if you ask us to delete your personal data, we will retain your data in accordance with our legitimate business interests, such as complying with our legal obligations, resolving disputes and enforcing our agreements.
After two years of account inactivity, your personal data will be automatically deleted or anonymized. Depending on applicable accounting laws, certain data, such as payment data, may be stored longer than this.
We do not knowingly collect or solicit personal data about anyone under the age of 13, or target or target interest-based advertising to anyone, or knowingly allow such persons to use our Services. If you are under the age of 13, please do not send us any data about yourself, such as your name, address, phone number or email address. No one under the age of 13 may provide any personal data. If we learn that we have collected personal data about children under the age of 13, we will delete such data immediately. Please contact us if you think we may have any data from or about children under the age of 13.
Thank you for reading our terms. Hope you enjoy playing the game!
SUPPORT AND CONTACT
You agree that your use of the information, content or services indicates that you have read, understood, and agree to be bound by its terms and conditions.
If you have any questions about the services or terms, please contact us by email at Hengqiplanning@outlook.com