Privacy Policy

1 General remarks

Primaprompt collects, processes and uses your personal data in compliance with the strict German and European data protection regulations. Apart from certain particulars required to offer you our services, you may determine yourself which information to provide.

On our website we use, as far as possible, secure transmission technologies, e.g. TLS encryption. However, data transfer on the Internet, especially the communication via e-mail, may involve security gaps. A complete data protection against access of third parties is not possible.

By using the website www.primaprompt.com (hereafter: online platform), but at the latest when registering as a user, you grant your consent to the collection, processing and use of the entered personal data by the Primaprompt as responsible entity on their servers. Please note that the data transmitted by you as part of the use of the website are processed and saved by means of an EDP system. It is understood that we treat your personal data strictly confidentially.

Personal data, i.e. specific data about the personal or factual circumstances of a particular or identifiable natural person, are only collected as far as necessary for the performance of the contract and for the provision of contractual services. The collection of data is carried out exclusively to the extent provided by you.

The processing of personal data may consist in saving, changing, transmitting, blocking and deleting of these data. Any personal data are only saved by us as long as this is necessary for the respective specified purpose or we are obligated by law to save this information.

Already when visiting our website, your information may also be saved to the server when having access (e.g. date, time, pages visited). This data is not considered personal data, but they are anonymised, for example name of the Internet provider, type of Internet browser, pages visited on the website. These data are used for statistical purposes only and to improve our services. By accessing the site, data may also be saved on your computer. These data are called “cookies” and they facilitate the use of the website. However, you have the option to deactivate this function in your web browser. This may result in limitations when using our website.

The user’s personal data will not be transmitted to any third party. Exempt from this are only the service partners of the Primaprompt needed for the completion of the contractual relationship, e.g. providers of payment services (such as e.g. PayPal) as well as a transmission of data to authorities within our legal obligations. In these cases, the provisions of the German Federal Data Protection Act (BDSG) will be strictly observed, the data transfer will be restricted in any event to a minimum extent.

You shall be entitled to the right of withdrawal of the consent with effect for the future at all times and without limitations. The contact data for exercising the withdrawal may be found in the About us section of our website.

You have the right to information free of charge on your stored personal data as well as to the correction, deletion or blocking thereof, in as far as personal data are concerned for the purposes of the BDSG. In order to contact us, please use the contact data to be found in the About us section of our website.

2 Controller

Controller for the purposes of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act is

Primaprompt

E-Mail: team@primaprompt.com

3 Name and address of the data protection officer

The data protection officer can be reached by:

E-Mail: team@primaprompt.com

4 General information on data processing

In general, the processing of personal data is only done to the extent necessary for the provision of a functional website including contents and services. Regular processing of data is only done upon consent of the data subject. As an exception, the processing of data is done without consent of the data subject if this is not possible for practical reasons and the processing of data is permitted by legal provisions.

Art. 6 (1) point (a) GDPR serves as legal basis for the processing of personal data in so far as the consent of the data subject has been obtained for the processing of personal data.
Art. 6 (1) point (b) GDPR serves as legal basis for the processing of personal data insofar as this is necessary for the performance of a contract to which the data subject is a contractual party. This also applies to processing necessary for the implementation of pre-contractual measures.
Art. 6 (1) point (c) GDPR serves as legal basis for the processing of personal data insofar as the processing of personal data is necessary for the performance of a legal obligation to which the company is subject.
Art. 6 (1) point (f) GDPR serves as legal basis for the processing of personal data insofar as this is necessary for the processing for the protection of a legitimate interest of the company or a third party and the interests, fundamental rights and freedoms of the data subject do not override the former interest.

The personal data of the data subject will be deleted or blocked as soon as the purpose of the data storage is no longer applicable. Storage beyond this purpose can be done if this is required by relevant national or European regulations. Blocking or deleting of the data is also done when a retention period prescribed by the aforementioned regulations expires unless further storage of data is required for the conclusion or performance of a contract.

5 Use of the website

  1. IP address
  2. Time and date of the access
  3. Time zone difference with Greenwich Mean Time (GMT)
  4. Contents of the website
  5. Access status (HTTP status)
  6. Data volume transferred
  7. Web browser
  8. Browser language and version
  9. Operating system
  10. The website from which you entered this website

6 Registration

  1. Name (first name, surname)
  2. Home address (street, house number, postal code, country)
  3. E-mail address
  4. Time and date of the registration

7 Use of the online marketplace

  1. of the inventory data (e.g. names and addresses as well as user contact data) and contract data (e.g. services used, names of contact persons, payment information) is the implementation of the contract as well as billing purposes.
  2. of user names and the entries of the respective users is to ensure the access authorisation of the service.
  3. of the IP address, time of the respective user intervention as well as the accessed URLs is done to optimise our services and to continually improve the user experience.
  4. of third party data entered by the user is the implementation of the contract and the provision of the contracted services.

8 Payments and Payment Service Providers

If you are redirected to the website of a payment service provider for a payment transaction, the data entered by you will be processed directly by the payment service provider. The Privacy Policy of the respective payment service provider applies.

Art. 6 (1) point (a) GDPR is the legal basis for the processing of payment data by the user upon consent from the user.

Additionally, art. 6 (1) point (b) GDPR serves as legal basis for the processing of personal data, insofar are this data is required for the fulfilment of a contract

The collection of data is done solely for the fulfilment of the contract.

The data will be deleted as soon as it is no longer required for the fulfilment of the contract for which it was collected. This is the case for the personal data if the respective contractual relation with the person concerned was terminated. A contractual relation is considered terminated if the person concerned can no long be considered a client (e.g., by deleting the account).

The person concerned may at any time withdraw consent to the processing of personal data. Any obligation needed to fulfil the contracts remains unaffected by this.

9 Comments function

The website provides the possibility to commentate individual products. Using this function, the data entered into the input mask will be transmitted and saved there. These data are:

  1. Title and name (voluntary information)
  2. E-mail address
  3. Contents of the question
  1. IP address of the calling computer
  2. Time and date of the contact

10 Use of data via application programming interface (API)

The use of the API using a permanent Access Token enables you to access your own inventory data as well as publicly available data such as trading card prices etc. Neither you nor other users have access to each other’s’ inventory data.

Commercial developers of apps and similar application programmes are provided with an App Key. Here too, no personal data or granting of access rights to such data will be passed on at first.

However, if you log in with your data (user name and password) via a third-party app, you grant this app a temporary access (read and write), limited to 24 hours, to your own inventory data.

We are not liable for possible damages or misuse arising from the use of such third-party apps. For the terms of use and data protection regulations of such third-party apps please refer directly to the app provider.

11 Contact via e-mail or contact form

  1. E-mail address
  2. Contents of the contact
  1. IP address of the calling computer
  2. Time and date of the contact

12 Use of cookies

  1. Log-in information
  2. Language settings
  3. Entered search terms
  4. Number of website calls
  5. Use of different function of the website

13 Google Analytics

  1. User conditions:
    http://www.google.com/analytics/terms/
  2. Overview on privacy policy:
    http://www.google.com/intl/de/analytics/learn/privacy.html
  3. Privacy statement:
    https://www.google.com/intl/de/policies/privacy/
  4. Data use by Google upon your use of our partners’ websites or apps:
    https://www.google.com/intl/de/policies/privacy/partners/
  5. Data use for advertising purposes:
    https://www.google.com/policies/technologies/ads/
  6. Settings on personalized advertising by Google:
    http://www.google.de/settings/ads

14 Visual Website Optimizer

15 Microsoft Ads

16 Meta Ads

17 Facebook Connect

  1. Facebook name
  2. Facebook profile and cover photo
  3. Facebook cover photo
  4. E-mail address entered in Facebook
  5. Facebook ID
  6. Facebook friend list
  7. Facebook likes
  8. Date of birth
  9. Gender
  10. Country
  11. Language

18 Twitter Analytics

  1. User conditions:
    https://twitter.com/de/tos#current
  2. Overview on privacy policy:
    https://twitter.com/privacy

19 Twitter Ads

  1. User conditions:
    https://twitter.com/de/tos#current
  2. Overview on privacy policy:
    https://twitter.com/privacy
  3. Privacy statement:
    https://policies.google.com/privacy.

21 Reddit Conversion Tracking

On our website, the “Reddit Conversion Pixel” is used, an analysis service of the Reddit Inc., 520 Third Street, Suite 305, San Francisco, CA 94107, United States. This tool files a cookie on your PC if you get to our website via a Reddit ad. This cookie does not serve any personal traceability. If you visit our website, it will be identifiable to us as well as to Reddit that you clicked on the corresponding ad and were redirected to our website.

Reddit Conversion Tracking will only be activated if you have given consent via our cookie banner. Therefore, the legal basis for the processing is the user’s consent pursuant to art. 6 (1) point a GDPR.

Using the data obtained by conversion cookies, conversion statistics are compiled for us. This way, we will know the total number of users who responded to our ad and were redirected to one of our pages equipped with a Reddit pixel. During this procedure, we do not receive any information allowing us to identify you personally as user. If you oppose this tracking procedure, you may deactivate the storage of cookies, separately from the opt-in banner, via your Internet browser. If needed, use the help function of your browser for further information. Detailed information on Reddit’s privacy policy may be found at https://www.reddit.com/help/privacypolicy/.

22 YouTube

YouTube's privacy policy (available at https://www.google.de/intl/policies/privacy/) gives information about the collection, processing and use of personal data by YouTube and Google.

23 Google (Invisible) reCAPTCHA

The website uses “Google reCAPTCHA”, a Turing test by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereafter referred to as: “Google”). Google checks whether the data entries on the website are made by a person or an automated programme. For this, user behaviour is analysed using different attributes. The analysis starts automatically upon entering the website. For the analysis, reCAPTCHA analyses various information (e.g. IP address, time spent on the website or mouse movements by the user). The data collected in the analysis are transmitted to Google.
The reCAPTCHA analyses are running completely in the background. Website visitors are not notified that an analysis takes place.

The legal basis for the processing is art. 6 (1) point f GDPR

The controller has the legitimate interest that the website be protected against improper automated spying and SPAM.

For further information on Google reCAPTCHA as well as on Google’s privacy policy go to the following links:

  1. https://www.google.com/intl/de/policies/privacy/
  2. https://www.google.com/recaptcha/intro/android.html

24 Encrypted data transfer

When logging in (“Login”) or establishing a contact all data is transmitted via an encrypted connection using TLS technology. The certificate required for this, which has been installed on the server, has been issued by an independent organisation. An encrypted connection may be recognised by the change in the address bar of the browser from http:// to https://.

As soon as the encrypted TLS connection has been established, your entries transmitted to the shop can no longer be read by a third party.

25 Applicant data

As a rule, your data will be automatically deleted three months after the application procedure. In addition, you may request the deletion of your data at any time via e-mail to team@primaprompt.com. Please note, in this case, that you are withdrawing from all ongoing application procedures.

26 Rights of the data subject

If personal data is processed, the users are “data subjects” for the purposes of the GDPR and are entitled to the following rights towards the controller:

Right of access

The data subject may demand a confirmation from the controller on whether personal data is processed.
If such a processing takes place, the following information may be requested from the controller:

  1. the purposes for which personal data are processed;
  2. the categories of personal data which are processed;
  3. the recipient or categories of recipients to whom the respective data have been disclosed or will be disclosed;
  4. the envisaged period for storing personal data or, if specific information is not available, the criteria used to determine that period;
  5. the existence of a right to rectification or deletion of personal data, of a right to restriction of processing by the controller or right of appeal against this processing;
  6. the existence of the right to lodge a complaint with a supervisory authority;
  7. any available information about the source of the data where personal data are not collected from the data subject;
  8. the existence of automated decision-making, including profiling, referred to in art. 22 (1; 4) GDPR and – at least in those cases – meaningful information about the logic involved, as well as the significance and the envisaged consequences of such data processing for the data subject.

The data subject shall have the right to information about whether personal data are transmitted to a third country or an international organisation. In this context, the data subject may request information on the appropriate safeguards pursuant to art. 46 GDPR relating to the transmission.

Right to rectification

The data subject shall have the right to rectification and/or completion of data against the controller if the processed personal data are inaccurate or incomplete. The controller has to correct these data immediately.

Right to restriction of processing

The restriction of processing of personal data may be requested if one of the following conditions applies:

  1. the accuracy of the personal data is contested for a period enabling the controller to verify the accuracy of the personal data;
  2. the processing is unlawful and the deletion of personal data is opposed and the restriction of their use is requested instead;
  3. the controller no longer needs the personal data for the purposes of the processing, but they are required for the establishment, exercise or defence of legal claims, or
  4. the processing has been objected pursuant to art. 21 (1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

Where the processing of personal data has been restricted, such data shall – with the exception of storage – only be processed with the consent of the data subject or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
Where the restriction of the processing has been restricted under the above conditions, the data subject shall be informed by the controller before restriction is lifted.

Right to deletion

Obligation to deletion
The data subject shall have the right to request from the controller the deletion of personal data without undue delay and the controller shall have the obligation to delete these data without undue delay where one of the following grounds apply:

  1. the personal data are no longer necessary in relation to the purpose for which they were collected or otherwise processed.
  2. the consent is withdrawn on which the processing is based pursuant to point (a) art. 6 (1) or point (a) art. 9 (2) GDPR and where there is no other legal basis for the processing.
  3. the processing is objected to pursuant to art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or the processing is objected to pursuant to art. 21 (2) GDPR.
  4. the personal data have been unlawfully processed.
  5. the personal data have to be deleted to comply with a legal obligation according to Union or Member State law to which the controller is subject.
  6. the personal data have been collected in relation to the offer of information society services referred to in art. 8 (1) GDPR.

Information to third parties
Where the controller has made the personal data public and is obliged pursuant to art. 17 (1) GDPR to delete these data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the deletion of any links to, or copies or replications of, those personal data.
Exceptions
The right to deletion shall not apply to the extent that processing is necessary

  1. for exercising the right of freedom of expression and information;
  2. for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  3. for reasons of public interests in the area of public health pursuant to points (h) and (i) of art. 9 (2) and art. 9 (3) GDPR;
  4. for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to art. 89 (1) GDPR in so far as the right referred to in paragraph (1) is likely to render impossible or seriously impair the achievement of the objectives of that processing, or
  5. for the establishment, the exercise or defence of legal claims.

Right to notification

Where a right to rectification, deletion or restriction of the processing is claimed against the controller, the controller shall be obliged to communicate this rectification or deletion of data or the restriction of the processing to each recipient to whom the personal data have been disclosed, unless this proves impossible or involves disproportionate effort.
The data subject shall have the right against the controller to be informed about those recipients.

Right to data portability

The data subject shall have the right to receive the personal data provided to the controller in a structured, commonly used and machine-readable format. The data subject shall also have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:

  1. the processing is based on consent pursuant to point (a) of art. 6 (1) GDPR or point (a) art. 9 (2) GDPR or on a contract pursuant to point (b) art. 6 (1) GDPR and
  2. the processing is carried out by automated means.

In exercising this right, the data subject shall also have the right to have the personal data transmitted directly from one controller to another, where technically feasible. Freedoms and rights of other persons shall remain unaffected by this.
The right to data portability shall not apply for a processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Right to object

The data subject shall have the right to object, on grounds relating to their particular situation, at any time to processing of personal data based on point (e) or (f) art. 6 (1) GDPR; including profiling based on those provisions.
The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.
Where personal data are processed for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data for such marketing; this includes profiling to the extent that it is related to such direct marketing.
Where processing for direct marketing purposes was objected to, the personal data shall no longer be processed for such purposes.
The data subject shall have the possibility, in the context of the use of information society services – notwithstanding Directive 2002/58/EG – to exercise your right to object by automated means using technical specifications.

Right to withdraw declaration of consent to the data protection law

The data subject shall have the right to withdraw the declaration of consent to the data protection law at any time. The withdrawal of consent shall not affect the lawfulness of the processing which has taken place based on the consent before its withdrawal.

Automated individual decision-making, including profiling

The data subject shall have the right not to be subject to a decision based on automated processing - including profiling – which produces legal effects concerning the data subject or similarly significantly affects them. This shall not apply if the decision:

  1. is necessary for entering into or performance of a contract between the data subject and the controller,
  2. is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms as well as legitimate interests, or
  3. is based on the data subject’s explicit consent.

However, these decisions shall not be based on special categories of personal data referred to in art. 9 (1) GDPR, unless point (a) or (g) of art. 9 (2) apply and suitable measures to safeguard the rights and freedoms and legitimate interests are in place.
In the cases referred to in points (1) and (3) the controller shall implement suitable measures to safeguard the rights and freedoms and legitimate interests of the data subject, including at least the right to obtain human intervention on the part of the controller, to express their point of view and to contest the decision.

Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy all data subjects shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement if it is considered that the processing of data infringes the GDPR.
The supervisory authority to which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to art. 78 GDPR.