Tk20 Student Resources

Student Resources

Make sure to review the Tk20 by Watermark Help Desk before contacting us.

Click here for Tk20 Help Desk resources for Students 

Click here for Tk20 Help Desk FAQs

Student Accounts

How do I purchase a student account?

How do I log into Tk20 by Watermark  by Watermark?

I purchased/registered for my Tk20 by Watermark  account online and I have not received my username/password.

I need a refund, what do I do?

I have already logged into Tk20 by Watermark but I forgot my password.

General Navigation

How to complete a Time Log

How to complete the Disposition Survey

How to complete the Mandated Reporter Training

How to upload a document into Tk20 by Watermark

How to print the verification that all of my requirements have been submitted into Tk20 by Watermark

Application Resources

How to complete a Clinical Practice Application

Return to a saved application

Recall a Submitted Application

How to complete an Internship Application

I don’t have a Tk20 by Watermark  account, but I need to complete an application (DO NOT click here if you have a Tk20 by Watermark  account)

Multiple Subject Resources

My Coach just completed an Observation; Now What? How view an observation

How to Complete a Clinical Practice Observation Form (signing the observation)

How to I upload a lesson plan?

Single Subject Resources

My Coach just completed an Observation; Now What? How view an observation

How to Complete a Clinical Practice Observation Form (signing the observation)

SVP Resource (click here for detailed directions by tab)

SVP Video Resources

Using Handbrake

File Types

List of Requirements/Guidelines for video file upload

Compression

Video Tutorials

Suggested Apps / Programs for MAC or PC

Compression Software/Apps

Updating your flash to view your uploaded SVP video


How do I purchase a student account?

Fresno State Video: How to Get Started with Tk20

How do I log into Tk20 by Watermark?

Fresno State Video: How to Get Started with Tk20

I purchased/registered for my Tk20 by Watermark account online and I have not received my username/password. What do I do?

Typically, it takes 2-3 business days to receive your activation information. Please ensure the email sent to you did not go to your junk/spam mail folder. Activations can be delayed if your Fresno State ID#, Fresno State email address, or credit card information were entered incorrectly. If you have not received your activation email after 4 days, please contact your Tk20 Unit Administrator at tk20support@mail.fresnostate.edu.

I need a refund, what do I do?

Tk20 by Watermark will offer refunds for student subscriptions as per the following policy: For accounts completely unused within 30 days of purchase: Full refund. For accounts unused between 31 days and 6 months of purchase: 50% refund. No refunds will be issued after six months of purchase under any condition.

If you purchased Tk20 by Watermark from your campus bookstore, please check the bookstore’s refund policy. Tk20 by Watermark will not be able to refund purchases made through your campus bookstore. If you feel that you are eligible for a refund, please contact your Tk20 by Watermark Unit Administrator and discuss the situation with them. They can contact Tk20 by Watermark directly and initiate the refund process.

I have already logged into Tk20 by Watermark but I forgot my password.

How to complete a Time Log:

Fresno State Video: How to Get Started with Tk20

Fresno State Video: Tk20 Time Log Approvals

Tk20 Help Desk: Create and Submit a Time Log Entry

How do I complete the Disposition Survey?

Fresno State Video: Tk20 Dispositions Survey

How do I complete the Mandated Reporter Training Survey?

Step 1: Login to Tk20 by Watermark at  Fresnostate.Tk20.com

Step 2: Click Field Experience (left hand toolbar)

Step 3: Click your Clinical Experience Binder

Step 4: Click Mandated Reporter

Step 5:  Scroll to the bottom of the page, Click the link Link to training: http://educators.mandatedreporterca.com/

Step 6: Complete the training

Step 7: Click “select” to upload your certificate

Step 8:  Click SAVE!

My Coach just completed an Observation; Now What? How review an observation

Complete the Clinical Practice Observation Form after viewing your Coach’s Observation; Directions here

How to View your Coach’s observation

Step 1: Login to Tk20 by Watermark

Step 2: Click Field Experience (left hand toolbar)

Step 3: Click your Field Experience Binder

Step 4: Click the “Assessment” tab

Step 5: Click on the observation completed by your Coach (observation 1, observation 2, and so on)

Step 6 :  A popup window will appear and you will be able to view your Coach’s Observation

Step 7:  Scroll over to see what your Coach has selected

How to upload a video into Tk20 by Watermark

 

Step 1. Click the Tab where you will need to upload your video

Step 2. Look for the Attachment Labeled “Video”

Step 3. Click “Select”

Step 4.Click “Select File”

Step 5. File Uploader

MAC OR PC

TABLET

Step 6. The File will begin to upload

Step 7. Make sure the file upload reads “UPLOAD SUCCESS” and Click”ADD”

 

Using Handbrake

Once you have the software you will drag your video file onto the “Handbrake” icon. The software will open and you will see the screen below:

  

 

In the screenshot below, the red circled area is the known as the “Destination” or the location where you will save the file. In this instance, the file will be saved on to the desktop. From this screen, select the “Video” tab, circled in purple.

 

 

After selecting the “Video” tab, you will be directed to this screen. You will then enter a desired “Quality”. We recommend choosing “iPod, iPhone, or iPad” in Presets>Legacy (circled in red). This will ensure it is compressed to the smallest size possible. Make sure to select H.264 for the video codec. Click on the “Start Encode” button (circled in purple). The file will be saved on your desktop with the title listed on the “Destination” field (underlined in red).

 

 

If you saved to your desktop, the completed file will appear like this:

NOTE: Remember to make sure the file is under 500mb. We recommend the file is between 100- 300mb to ensure a successful upload.

SVP Video Resources

File Types

Tk20 by Watermark  accepts video files in the following formats:

List of Requirements/Guidelines for video file upload

Compression

Video Tutorials

Lynda.com or YouTube

Suggested Apps / Programs for MAC or PC

IPad and IPhone

Android

MAC

PC

Compression Software/Apps

Compression Apps for IPad, IPhone, or Android

Video Compressor

Open the App Store on your iPad and download a video-compression program, such as Video Compressor.

How to upload a document into Tk20 by Watermark

Step 1: Log into Tk20 by Watermark

Step 2: Click on your binder or portfolio

Step 3: Open the tab where you would like to upload your document

Step 4: Click the “Select” button next to the item you would like to upload

Step 5: Title the upload

Step 6:  Click Select File

Step 7:  Use the browser to select the File

Step 8: Verify your upload is complete

Step 9: Click the Add button

How to Complete a Clinical Practice Observation Form

Step 1: Log into Tk20 by Watermark

Step 2: Click on your binder

Step 3: Open the Clinical Practices Observation Tab

Step 4: Rename this form using the observation 1, 2, 3, etc. and include the date (i.e. 1st observation completed by your Clinical Coach should be titled "Observation 1; Date 00/00/0000"; see example below)

title example

Step 5: Upload a copy of your lesson plan.  The lesson plan template is provided but not required.

       

Step 6: Complete the Observation Digital Signature. This is your digital signature acknowledging you read and understand the observation.

        Sign and Date

Step 7: Acknowledge your agreement of the observation

*If the Teacher Candidate DOES NOT acknowledge and agree to the observation, it is the Teacher Candidate's responsibility to contact their Clinical Coach to discuss the observation.

Step 8: Upload your Observation Reflection. Click on the Template Link provided or use the provided by your coach.

Step 9:  Answer the questions related to your NEXT observation.

 

How to Complete a Clinical Practice Application

Create an Application

Return to a Saved Application

Note: If an application has a picture of a lock by it, the application has already been submitted and must be recalled or re-opened for editing by an administrator.

How to Create an Clinical Practice Admissions Account (I do NOT have a Tk20 by Watermark  account)

Step 1: Go to Frenostate.tk20.com

Admissions Accordion

Admissions Accordion

Step 2: If needed, expand the Admissions accordion. In the bottom of the box, click on the link: Click here to create your account.

Step 3: Complete any fields marked by an asterisk (*) and fill in the CAPTCHA word as directed.

Step 4: When you are finished, click on Create My Account. Your username and password will be provided on the login page, and you can use these credentials to log in to your new Tk20 by Watermark  account.

Create an Application Clinical Practice Admission (do not have a Tk20 by Watermark  Account)

Log in using your Tk20 admissions account username and password. Navigate to the Applications tab in the side menu.Side Menu Navigation for Admissions Applications

Side Menu Navigation for Admissions Applications

Return to a Saved Application

Note: If an application has a picture of a lock by it, the application has already been submitted and must be recalled or re-opened for editing by an administrator.

Recall a Submitted Application

If you need to make a change to a submitted application, you can recall it until it enters the review stage and is “locked” by an administrator.

To recall an unlocked application, follow these steps:

Note: If you are unable to recall your application, you can contact your institution’s administrator help re-opening your application for editing.

Reviewed Admissions Applications

Once your admission application has been reviewed, an automatic notification will be sent to the email address you provided when creating your account.

SVP video will not play, Tk20 by Watermark  wants me to update flash ?

(Chrome and Firefox)

Step 1: For Google Chrome Users

Step 2: Right Click the  "i" button to the left of the URL

               

OR

               

Click “Secure”  button to the left of the URL

               

Step 3: Click the drop down menu next to “Flash

 

Step 4: Click “Always allow on this site

Step 5: Click on the blue reload button to apply the new settings

Step 1: For Firefox Users

Step 2: Click “Activate Adobe Flash”

Step 3: Click “Allow and Remember”

       

How to an Internship Application

Create an Application

Return to a Saved Application

Note: If an application has a picture of a lock by it, the application has already been submitted and must be recalled or re-opened for editing by an administrator.

How to print the verification that all of my requirements have been submitted into Tk20 by Watermark .

Step 1: Log into you Tk20 by Watermark  account

Step 2: Click on Home

Step 3: Click Preferences

Step 4: Click Profile

Step 5: Click the Test Scores Tab

Step 6: Print the Test Scores page

How do I upload a Lesson Plan?

Step 1: Log into Tk20 by Watermark

Step 2: Click on your binder

Step 3: Click  the Lesson Plan/Observation Reflection/ Signature Sheet Tab

        Step 4: Click on select (LRS 1 for observation 1,    LRS 2 for observation  2 …….)

Step 5: Rename this form using the observation 1, 2, 3, etc. and include the date (i.e. 1st observation completed by your Clinical Coach should be titled "Observation 1; Date 00/00/0000"; see example below)

title example

Step 6: Upload a copy of your lesson plan.  The lesson plan template is provided but not required.

       

        Step 7: Scroll to the bottom of the page and click “add”

 

        Step 8: Click Save on the next page.

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