1. Definitions and interpretation

1. In this privacy policy, the following definitions are used:

Data

collectively all information that you submit to insite life LTD via the Website and Service. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Cookies

a small text file placed on your computer by this Website and Service when you visit certain parts of the Website and Service and/or when you use certain features of the Website and Service. Details of the cookies used by this Website and Service are set out in the clause below (Cookies);

Data Protection Laws

any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;

GDPR

the UK General Data Protection Regulation;

insite life LTD, we or us

Insite Life Limited, a company registered in England and Wales with company number 14788721.

UK and EU Cookie Law

the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;

User or you

any third party that accesses the Website and Service and is not either (i) employed by insite life LTD and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to insite life LTD and accessing the Website and Service in connection with the provision of such services; and

Website and Service

the Website and Service that you are currently using, www.insite.life, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. In this privacy policy, unless the context requires a different interpretation:

1. the singular includes the plural and vice versa;
2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
4. "including" is understood to mean "including without limitation";
5. reference to any statutory provision includes any modification or amendment of it;
6. the headings and sub-headings do not form part of this privacy policy.

1. Scope of this privacy policy

3. This privacy policy applies only to the actions of insite life LTD and Users with respect to this Website and Service. It does not extend to any Website and Services that can be accessed from this Website and Service including, but not limited to, any links we may provide to social media Website and Services.
4. For purposes of the applicable Data Protection Laws, insite life LTD is the "data controller". This means that insite life LTD determines the purposes for which, and the manner in which, your Data is processed.

1. Data collected

5. We may collect the following Data, which includes personal Data, from you:

1. name;
2. title or tagline;
3. contact Information such as email addresses and telephone numbers;
4. web browser type and version (automatically collected);
5. URLs of pages visited where the user opens the side panel provided by the browser extension;
6. any text entered into the notes created by the user.
7. usage data, such as amount of content created and when

in each case, in accordance with this privacy policy.

2. How we collect Data

6. We collect Data in the following ways:

1. data is given to us by you; and
2. data is collected automatically.

1. Data that is given to us by you

7. insite life LTD will collect your Data in a number of ways, for example:

1. when you contact us through the Website and Service, by telephone, post, e-mail or through any other means;
2. when you register with us and set up an account to receive our products/services;
3. when you use our services;

in each case, in accordance with this privacy policy.

2. Data that is collected automatically

8. To the extent that you access the Website and Service, we will collect your Data automatically, for example:

1. We automatically collect some information about your visit to the Website and Service. This information helps us to make improvements to Website and Service content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and Service and the way you use and interact with its content.
2. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website and Service, see the section below, headed "Cookies".

1. Our use of Data

9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website and Service. Specifically, Data may be used by us for the following reasons:

1. To provide the service;

in each case, in accordance with this privacy policy.

10. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).
11. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
12. We disclose your Data to our third party service providers, agents, subcontractors and other associated organisations for the purposes of providing services to you on our behalf. This includes transferring:

1. all your data to the hosting provider for our platform;
2. your user name, email address and billing history to our billing platform provider;
3. your payment card details to our payment gateway provider; and
4. your user name and email address to our CRM platform provider.

13. We may transfer your Data outside of the UK for processing and in this case we ensure all such transfers are carried out in accordance with all applicable Data Protection Laws.

1. Keeping Data secure

14. We will use technical and organisational measures to safeguard your Data, for example:

1. access to your account is controlled by a password and a username that is unique to you.
2. We store your Data on secure servers.

15. We are certified to ISO 27001. This family of standards helps us manage your Data and keep it secure.
16. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this email address: enquiries@insite.life.
17. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

1. Data retention

18. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
19. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

1. Your rights

20. You have the following rights in relation to your Data:

1. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
2. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
3. Right to erase - the right to request that we delete or remove your Data from our systems.
4. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
5. Right to data portability - the right to request that we move, copy or transfer your Data.
6. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

21. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: enquiries@insite.life.
22. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their Website and Service at https://ico.org.uk/.
23. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

1. Links to other websites and services

24. This Website and Service may, from time to time, provide links to other websites and services. We have no control over such websites and services and are not responsible for the content of these websites and services. This privacy policy does not extend to your use of such websites and services. You are advised to read the privacy policy or statement of other websites and services prior to using them.

1. Changes of business ownership and control

25. insite life LTD may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of insite life LTD. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
26. We may also disclose Data to a prospective purchaser of our business or any part of it.
27. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

1. Cookies

28. This Website and Service may place and access certain Cookies on your computer. insite life LTD uses Cookies to improve your experience of using the Website and Service and to improve our range of services. insite life LTD has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
29. All Cookies used by this Website and Service are used in accordance with current UK and EU Cookie Law.
30. Before the Website and Service places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling insite life LTD to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website and Service may not function fully or as intended.
31. This Website and Service may place the following Cookies:

32. You can find a list of Cookies that we use in the Cookies Schedule.
33. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please see the help menu in your internet browser. You can switch off  Cookies at any time, however, you may lose any information that enables you to access the Website and Service more quickly and efficiently.
34. You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website and Service more quickly and efficiently including, but not limited to, personalisation settings.
35. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
36. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

1. Changes to this privacy policy

37. insite life LTD reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and Service and you are deemed to have accepted the terms of the privacy policy on your first use of the Website and Service following the alterations.   You may contact insite life LTD by email at enquiries@insite.life.

This privacy policy was created on 24 March 2023.

2. Cookies

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

1. Strictly necessary

We use the following strictly necessary cookies: