NEOVEL’s general terms and conditions

What is NEOVEL?        2

Who are we?        2

How can you reach us?        2

How to sign up and use your username and password?        3

How to purchase Premium subscription?        3

Which ranking factors are used on NEOVEL?        3

How to avoid IP infringement and why it is important?        4

What uses of NEOVEL are prohibited?        5

What shouldn’t you publish on NEOVEL?        5

Age and capacity requirement and how we protect vulnerable users?        6

Does NEOVEL control the Content?        6

Does publishing Content make you NEOVEL’s employee?        6

Do you have any obligation concerning publishing, which are not mentioned in the GTC?        7

What should you do when you identify illegal or offensive Content on NEOVEL?        7

What should you know when you share your opinion and comments?        7

In which case may NEOVEL be suspended or terminated?        7

What should you know about your income on NEOVEL?        7

How do we handle money transfer?        8

Can you claim any loss related to the use of NEOVEL?        8

How do we use your personal data?        8

What to do in the event of a dispute?        8

What is the law applicable to those GTC?        8

Hello and welcome to NEOVEL’s general terms and conditions (GTC). These GTC are applicable to you when you sign up for NEOVEL by creating an account or otherwise access to any of the NEOVEL features, contents or services, including to Neopload.

THESE GTC ARE BINDING AND INCLUDE IMPORTANT INFORMATION ON NEOVEL AND ITS USE. THEREFORE, WE RECOMMEND THAT YOU READ THOSE GTC CAREFULLY AND REACH US IF YOU HAVE ANY QUESTION AT <APP.NEOVEL@GMAIL.COM>.

These GTC are available only in English for the moment.


What is NEOVEL?

NEOVEL is panel of services helping its users to read and write literary content and may be summarized as follows:

NEOVEL services may be upgraded if you purchase a Premium subscription. Specific descriptions of Premium services of NEOVEL is available at https://neovel.io/premium/ .

NEOVEL exists as a website and as an application accessible for instance through an android online mobile app downloadable on the PlayStore (Android) and on the AppStore.

NEOVEL will of course evolve in the future and we hope that the changes we choose to make will be beneficial to you. In the event of a major change, we will inform you through different channels (mails, in-app notifications, ...). If you are not satisfied with any of those changes, you must cease any use of NEOVEL.

Who are we?

We are Neovel, a French company (Société par Action Simplifiée) registered with the Creteil RCS under number 844 858 522, with headquarters 15 bis Rue Louis Xavier Ricard 94120 Fontenay-sous-Bois FRANCE, its VAT identification number being FR 13 844 858 522, acting as publishing editor of NEOVEL.

Acting as a hosting provider (hébergeur), Neovel only edits NEOVEL but not the Novels and Contents as described below which are published by Users.

NEOVEL is hosted by Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg.

How can you reach us?

For any question, you may reach us at the following email address and phone number:
+33 7 81 73 06 88 or
app.neovel@gmail.com.


How to sign up and use your username and password?

To access some of the Novels or subscribe, you must sign up and create an account with a username and password. This account is personal as you are the only person allowed to use it and are not allowed to share username and/or password with anyone.

Your password protects your user account, and you are solely responsible for keeping your password confidential and secure. You understand that you are responsible for all use (including any unauthorized use) of your username and password on NEOVEL. If your username or password is lost or stolen, or if you believe there has been unauthorized access to your account by a third party, you must notify us immediately at the above-mentioned address and change your password as soon as possible.

When signing up you will provide several information and warrant that such information is true and accurate.

How to purchase Premium subscription?

To purchase Premium subscription, you will follow a step by step double click procedure as described at https://neovel.io/premium/. Your order will be saved on NEOVEL and accessible on your personal account accessible at NB A COMPLETER. 

Which ranking factors are used on NEOVEL?

As mentioned, part of what we do is organize Novels and rank the Novels on NEOVEL. The factors we use for that purpose are detailed at this URL.

We chose these factors because we believe they are appropriate, and fair given the purpose of NEOVEL. However, we are always interested concerning any suggestion you may have on that matter.

As mentioned below, Novels as well as any other information published on NEOVEL may be deleted if they are offensive, illegal or in violation of the GTC and therefore not available on NEOVEL anymore.

Given the above, it is essential that you do not in any way artificially promote Novels by automated means or by any other mean, or influence the ranking in any way except using NEOVEL pursuant to its purpose.


How to avoid IP infringement and why it is important?

Intellectual property is the law that protects authors and their work. Without intellectual property there would be no books, pictures, or creation of any kind!

NEOVEL is committed to protect authors and their rights and requests from every user of NEOVEL that they avoid any kind of behavior that could somehow lead to copyright or other intellectual property rights infringement.

You therefore agree that you will not in any way infringe NEOVEL or other users or third party’s’ intellectual property rights, including those on the Novels. You will not for instance in any way pursue the following activities:

If you publish any content on NEOVEL, including any Novel, opinion or information (the “Content”), you provide NEOVEL with a worldwide non-exclusive license to reproduce and represent the Content for the purpose of providing NEOVEL to you and to other users and of improving NEOVEL, without any limitation as to the number of copies or of representations or the means that are used for that purpose. Among other things NEOVEL may copy the Content on its servers , display it on NEOVEL to the public or to a restricted number of users, online or offline, generate temporary copies of the Content on any computer, through an app or on a website of any kind, on digital media, computers smartphones, touchpad, screens of any kind. Such access and display of the Content is authorized through any network, telecommunication, digital, computer broadcasting networks (Internet, 3, 4G, 5G) and any future network. NEOVEL may sublicense such rights to any third party using NEOVEL or any third-party service provider taking part in the performance or provision of NEOVEL. Evidently, we are for instance not allowed to allow any third-party publisher to publish your Novel outside of NEOVEL.

You also provide other users with a worldwide non-exclusive license to reproduce and represent the Content for the purpose of using NEOVEL, without any limitation as to the number of copies or of representations or the means that are used for that purpose. Among other things other users may display the Content on NEOVEL through an app or on a website of any kind, on digital media, computers smartphones, touchpad, screens of any kind. Such access and display of the Content is authorized through any network, telecommunication, digital, computer broadcasting networks (Internet, 3, 4G, 5G) and any future network.

The above-mentioned license is granted until you take actions to delete the Content, using available tools on NEOVEL. You acknowledge that any Content which is not deleted by you will remain accessible on NEOVEL, even if you cease using NEOVEL.

You shall be solely responsible for your own Content and the consequences of posting or publishing it. In connection with the Content, you affirm, represent and warrant that you own or have the necessary licenses, rights, consents, and permissions, patents, trademark, trade secret, copyright or other proprietary rights in and to any and all the Content. Among other things you have all necessary consents to collect, use and disclose any personally identifiable information contained or displayed in any and all the Content to enable inclusion and use of the Content in the manner contemplated by NEOVEL. You will hold NEOVEL harmless and indemnify NEOVEL for any amount NEOVEL was forced to pay in relation to any breach by you of the GTC, such any fine or damages.


You agree that you will not submit material that is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from their rightful owner and the necessary consents from any individuals whose personally identifiable information is contained in such material to post the material and to grant us all of the license rights granted herein.

What uses of NEOVEL are prohibited?

In addition to other prohibitions as set forth in the GTC, you are prohibited from using NEOVEL :(a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts;(c) to violate any laws or regulations; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information;(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of NEOVEL; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or; (k) to interfere with or circumvent the security features of NEOVEL or any related website or platform, other websites, or the Internet.

What shouldn’t you publish on NEOVEL?

You are prohibited from publishing any Content that:


Age and capacity requirement and how we protect vulnerable users?

YOU MAY NOT USE NEOVEL IF YOU ARE UNDER THE AGE OF 12. IF YOU ARE UNDER 18 YEARS OLD YOU MAY USE IT ONLY UNDER THE SUPERVISION AND CONTROL OF THE PERSON WHO HAS PARENTAL RESPONSIBILITY ON YOU.

WHEN SIGNING UP YOU WILL AMONG OTHER THINGS DISCLOSE YOUR DATE OF BIRTH, ACCORDING TO WHICH WE MIGHT BLOCK OR RESTRICT ACCESS TO SOME OF THE CONTENT. INFORMATION ABOUT YOUR AGE IS THEREFORE ESSENTIAL TO NEOVEL.

As Novels are uploaded by users, NEOVEL is not in capacity to verify whether they are suitable for you. However, NEOVEL requires from users when uploading Novels that they identify any Content which might not be suitable for under aged users, using the following categories:

You agree that NEOVEL will not allow access to Novels identified by you as NOT SUITABLE FOR ALL USERS to users under the age of 18 and to anyone not having an account.

Given the above, you commit (i) not to access any Content which is not suitable for your age or for you based on the above-mentioned categories; and (ii) to accurately identify the category under which the Content you are publishing falls when uploading it.

Does NEOVEL control the Content?

NEOVEL does not control the Content you publish. You are entirely and solely responsible for what you publish allowing you to be as free as possible in your creative work.

However, NEOVEL could implement some random controls from time to time, which could lead to some Content not being published or being deleted from NEOVEL if it is offensive, illegal or in violation of the GTC. In such case, we will inform you of that deletion. 

Does publishing Content make you NEOVEL’s employee?

Of course not! You remain entirely free to publish Content or not and to choose the Content you wish to publish for as long as it is not offensive or illegal or in violation of the GTC. You are also free to publish the concerned Content elsewhere and to cease publication whenever you want. Consequently, you remain totally independent and may not in any way be considered as our employee.

Incidentally, we recommend that, before publishing any Content, you determine your status and consult any legal advisor on that matter. Please be aware that such status will have consequences on your incomes, your taxes and your social security for instance.


Do you have any obligation concerning publishing, which are not mentioned in the GTC?

In addition to any obligation expressed or implied in these GTC, you may have to comply with additional obligations regarding the Content, pursuant to applicable regulation. Such obligations could for instance concern any prior legal deposit, regulatory body notification or legal notice or third party, such as coauthors or translators’ authorization

What should you do when you identify illegal or offensive Content on NEOVEL?

If you somehow believe that any Content is offensive, illegal or in violation of the GTC, please send us an email at the following address app.neovel@gmail.com or use any available other means in NEOVEL for that purpose mentioning the concerned Contents and reasons why you believe the Content is offensive, illegal or in violation of the GTC.

What should you know when you share your opinion and comments?

You may share your opinion about a Content on NEOVEL in comments or any related section, which will be seen by other users who are interested in the concerned Content.

We do not in any way retribute users who share such opinions and comments. Comments on a specific Content will be displayed according to the date they were published and will be accessible until you delete it.

We do not control such comments. However, NEOVEL could implement some random controls from time to time which could lead to some comment or other related sections not being published or being deleted from NEOVEL if it is offensive, illegal or in violation of the GTC. In such case, we will inform you of that deletion.

If you find that any specific comment concerning your Content or another user’s Content could not be authentic or in violation of the GTC, you may contact us on that matter by giving us details information by sending us an email at the following address app.neovel@gmail.com or by using any mean available in NEOVEL for that purpose.

In which case may NEOVEL be suspended or terminated?

We reserve the right to suspend your access to NEOVEL if we have reasons to believe that you could be violating the GTC. We may also suspend NEOVEL from time to time for instance for maintenance purposes. In addition, access NEOVEL may also be suspended by third party service providers.

What should you know about your income on NEOVEL?

Publishing Novels may generate income for you based on the profit created by your Novels. You will find useful information on the way such income is calculated at [NB A COMPLETER] (coming soon).

Such income might be subject to taxes such as VAT or income tax for which you are entirely responsible for pursuant to the law applicable in your country.

We therefore recommend that you identify those applicable taxes and laws before publishing any Content.


How do we handle money transfer?

Neovel never processes any payment transactions or payments systems.

Any money transfer resulting from the use of NEOVEL will be processed through a certified third party payment platform called Adyen (https://www.adyen.com/platform/certifications).

Can you claim any loss related to the use of NEOVEL?

To the extent permitted by law, the total liability of Neovel for any claims by you related to the use of NEOVEL, for the duration of your use of NEOVEL, is limited to the amount that you paid Neovel to use of NEOVEL. Without prejudice of any other limitation pursuant to applicable regulation, NEOVEL will not be liable for any loss of chance, expected income or profit, or any other indirect damage.

Such provision is not applicable if you act as a consumer when using NEOVEL.

How do we use your personal data?

NEOVEL collects and processes your personal data pursuant to applicable regulations. For more information of that matter please click on the following NB A COMPLETER.

What to do in the event of a dispute?

In the event of a dispute, please reach us at the following address: 15 bis rue Louis Xavier de Ricard 94120 Fontenay-sous-Bois FRANCE.

You may also contact our dispute resolution body directly at NB A COMPLETER or use the online platform for alternative dispute resolution (ODR-platform). You can find the ODR-platform through the following link: https://ec.europa.eu/consumers/odr.

What is the law applicable to those GTC?

These GTC and any separate agreements whereby we provide you NEOVEL shall be governed by and construed in accordance with the laws of France.