Visual

Description

Violation

Severity

Highlighted indicator doesn’t match the description.

Consistency

1

2 columns makes it a little confusing and hard to read.

Propose maybe one column but longer, or separate each step on a “next page.”

Learnability

2

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Customizable CSS styling for Directions to Store is unnecessary. Could just be defaulted to the stylesheet of the whole file.

Efficiency

0

“Copy” button for embed portion does not successfully copy the HTML code

Efficiency(?)

2

“+”Button should be more visible. Instructions were unclear.

Learnability

2

When an image and a URL are uploaded, there is no feedback that the content was uploaded. User needs to click the checkmark before receiving any feedback that content was successfully saved/uploaded.

Efficiency

3

This icon is displayed in the “Product” page. There is no description of what this icon is, or what it does.

Learnability

2

Empty, clickable button below map zoom controls. Unclear on function.

Consistency

1

Download template results in continuous loading icon, file does not download successfully

Efficiency

1

Embed window has empty space below “iframe” section and results in unnecessary scroll bar

Satisfaction

1

“Search Tool” bar is not clickable or usable

Efficiency

3

Address field provides “Request Denied” feedback, but does not specify how address should be formatted.

Learnability

4

JPEG is not a supported file extension, but the user doesn’t know that until after they’ve attempted to upload an image.

(There are no instructions that say which file extensions are supported).

Learnability

 & Efficiency

3

This error message does not explain what went wrong. Front-end error message needs to be more user friendly.

Error Management

3