If one hearing aid has stopped working:
- Take battery from the working hearing aid and put in non-working hearing aid to see if non-working hearing aid works.
- Look at ear piece on receiver and see if you can still see all the holes, or if it is plugged with wax or debris.
- If unable to see all holes, take dome tip off of receiver and see if works. If it does, clean the dome tip or replace it with a new one.
- If it does not work with dome off then look at white wax guard on receiver and see if it is clogged. If the wax guard is clogged, change the guard (little sticks with new white guards on them). If wax guard is not clogged, then put it back in receiver and put the dome tip back on.
- Look at microphones and see if they are clogged. Use a brush to gently brush across them and remove any debris.
- Make sure battery is making contact. You should feel it scratch battery or see a small scratch on the battery when you close and open battery door.
- If hearing aid is still not working, call your audiologist.