Updating FISD Chromebooks @Home

Your Chromebook automatically checks for and downloads updates when it is turned on with the lid open and connected to Wi-Fi or Ethernet. Chrome OS will get updates periodically, so it is important to have the most updated operating system to ensure that applications work the way they are intended. Leaving your Chromebook plugged into power with the lid open overnight will help make sure that any updates needed can run overnight so your machine is ready to use first thing in the morning. If you are having trouble with your Chromebook, checking to see if it has the most updated Chrome OS is the best place to start your troubleshooting. It can affect the performance of many different apps and extensions.  

You can check for updates yourself.

Here is an interactive video or follow the steps below:

1. Turn on your Chromebook and make sure that it is open.
2. Connect your Chromebook to Wi-Fi. (Linked help)
3. At the bottom right, select the time.
4. Select Settings .
5. At the bottom of the left panel, select About Chrome OS.
6. Under "Google Chrome OS," you'll find which version of the Chrome operating system your Chromebook uses.
7. Select Check for updates.
8. If your Chromebook finds a software update, it will start to download automatically.
9. After updating, it may ask for you to restart your Chromebook.

Some models of Chromebooks the District distributed could encounter a critical update message. This could take up to 2-3 hours (depending on the strength and speed of your Wi-Fi) for your device to receive this critical update. If you receive this message, do not shut down or restart your Chromebook! Wait until the Chromebook screen messages you that the update is complete. If you did restart your computer or shut it down during the critical update, you will need to contact the campus to schedule a time for you to bring your Chromebook back to the campus to be repaired. Please complete the Device Repair tile in the student portal.