Published using Google Docs
Published Minimum Support Standards 2023
Updated automatically every 5 minutes

2023 Minimum Desktop and Laptop Hardware Support Standards - Windows Computers*

Each year the Service Desk develops a set of minimum support standards for computer systems purchased by the university. Computers that fall below the minimum standards are not fully serviceable and should be updated or replaced. Consumer-based machines and models are not supported (e.g., Windows Home Edition operating system, 32-bit machines, etc.). When replacing your computer, contact the Service Desk (x4357 or ServiceDesk@morgan.edu) to ensure compatibility and competitive pricing.

PC/Windows

Windows Desktop

Windows Laptop

Operating System (OS)

Windows 10 Enterprise 64-bit (21H2 version)** and Windows 11 capable

Windows 10 Enterprise 64-bit (21H2version)** and Windows 11 capable

Processor

Intel Core i5 or Ryzen 5

Intel Core i5 with vPro or Ryzen 5

Memory

8GB RAM

8GB RAM

Hard Drive

128GB Hard Drive

128GB Hard Drive

Purchase Year

2017 or later

2017 or later


*
Information contained in this document is subject to change as technology continues to improve.

** Computers that do not meet these minimum support standards can no longer be updated to comply with industry standards and best practices and, therefore, will be removed from the university network and not allowed to reconnect.

These are NOT recommended specs for purchasing new computers, but rather the minimum specifications that qualify for technical support. 

View this document for a list of recommended computer purchase specifications.


2023 Minimum Desktop and Laptop Hardware Support Standards - Mac Computers*

Apple

Mac Desktop

Mac Laptop

Operating System (OS)

Capable of running Mac OS X Monterrey (English Versions Only)** 

Capable of running Mac OS X Monterrey (English Versions Only)** 

Processor

Intel Core i5

Intel Core i5

Memory

8GB RAM

8GB RAM

Hard Drive

128GB Hard Drive

128GB Hard Drive

*Information contained in this document is subject to change as technology continues to improve.

** Computers that do not meet these minimum support standards can no longer be updated to comply with industry standards and best practices and, therefore, will be removed from the university network and not allowed to reconnect.

These are NOT recommended specs for purchasing new computers, but rather the minimum specifications that qualify for technical support.

View this document for a list of recommended computer purchase specifications.

Revised 04/06/2023

1700 E. Cold Spring Lane • Tyler Hall 403 • Baltimore, Maryland 21251-0001

 443-885-3372 (Main Office) • 443-885-8211 (Fax)
www.morgan.edu/DIT