Each year the Service Desk develops a set of minimum support standards for computer systems purchased by the university. Computers that fall below the minimum standards are not fully serviceable*.
Consumer-based machines and models are not supported (e.g., Windows Home Edition operating system, 32-bit machines, Chromebooks, etc.). To receive support, the computer must have an MSU asset tag and be connected to the Morgan domain.
2026 Minimum Desktop and Laptop Hardware Support Standards - Windows Computers**
PC/Windows | Windows Desktop | Windows Laptop |
Operating System (OS) | Windows 11 (24H2) * | Windows 11 (24H2) * |
Processor | Intel Core i5 or Ryzen 5 | Intel Core i5 with vPro or Ryzen 5 |
Memory | 8GB RAM | 8GB RAM |
Hard Drive | 256GB Hard Drive | 256GB Hard Drive |
Purchase Year | 2020 or later | 2020 or later |
* Computers that do not meet these minimum support standards are a security risk since they can no longer be updated to comply with industry standards and best practices. These computers will be removed from the university network and not allowed to reconnect. Contact the Service Desk if your computer is not currently running Windows 11 or if you are not sure. If this is the case, your university-issued computer may be eligible for a free or low-cost replacement.
** Information contained in this document is subject to change as technology continues to improve and cybersecurity standards continue to change.
These are NOT recommended specs for purchasing new computers, but rather the minimum specifications that qualify for technical support.
View this document for a list of required computer purchase specifications.
2026 Minimum Desktop and Laptop Hardware Support Standards - Mac Computers*
Apple | Mac Desktop | Mac Laptop |
Operating System (OS) | Capable of running Mac OS X Sonoma (English Versions Only)** | Capable of running Mac OS X Sonoma (English Versions Only)** |
Processor | Intel or M series | Intel or M series |
Memory | 8GB RAM | 8GB RAM |
Hard Drive | 256GB Hard Drive | 256GB Hard Drive |
* Information contained in this document is subject to change as technology continues to improve and cybersecurity standards continue to change.
** Computers that do not meet these minimum support standards are a security risk since they can no longer be updated to comply with industry standards and best practices. These computers will be removed from the university network and not allowed to reconnect. Contact the Service Desk if your computer is not currently running Sonoma or if you are not sure. If this is the case, your university-issued computer may be eligible for a low-cost replacement.
These are NOT recommended specs for purchasing new computers, but rather the minimum specifications that qualify for technical support.
View this document for a list of required computer purchase specifications.
Review Date 01/13/2026
Service Desk
443-885-HELP (4357) | ServiceDesk@morgan.edu
www.morgan.edu/ServiceDesk