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Published Minimum Support Standards 2025
Updated automatically every 5 minutes

Each year the Service Desk develops a set of minimum support standards for computer systems purchased by the university. Computers that fall below the minimum standards are not fully serviceable and should be updated or replaced. Consumer-based machines and models are not supported (e.g., Windows Home Edition operating system, 32-bit machines, etc.). To receive support, the computer must have an MSU asset tag and be connected to the Morgan domain.

2025 Minimum Desktop and Laptop Hardware Support Standards - Windows Computers*

PC/Windows

Windows Desktop

Windows Laptop

Operating System (OS)

Windows 10 Enterprise 64-bit (22H2 version)** and Windows 11 capable

Windows 10 Enterprise 64-bit (22H2 version)** and Windows 11 capable

Processor

Intel Core i5 or Ryzen 5

Intel Core i5 with vPro or Ryzen 5

Memory

8GB RAM

8GB RAM

Hard Drive

128GB Hard Drive

128GB Hard Drive

Purchase Year

2020 or later

2020 or later


*
Information contained in this document is subject to change as technology continues to improve.

** Computers that do not meet these minimum support standards can no longer be updated to comply with industry standards and best practices and, therefore, will be removed from the university network and not allowed to reconnect. ​​

Employees with computers that do not meet these minimum support standards should send an email to the Technology Refresh Program (technologyrefresh@morgan.edu) to determine computer refresh eligibility.

These are NOT recommended specs for purchasing new computers, but rather the minimum specifications that qualify for technical support. 

View this document for a list of required computer purchase specifications.


2025 Minimum Desktop and Laptop Hardware Support Standards - Mac Computers*

Apple

Mac Desktop

Mac Laptop

Operating System (OS)

Capable of running Mac OS X Ventura (English Versions Only)** 

Capable of running Mac OS X Ventura (English Versions Only)** 

Processor

Intel or M1 series

Intel or M1 series

Memory

8GB RAM

8GB RAM

Hard Drive

128GB Hard Drive

128GB Hard Drive

*Information contained in this document is subject to change as technology continues to improve.

** Computers that do not meet these minimum support standards can no longer be updated to comply with industry standards and best practices and, therefore, will be removed from the university network and not allowed to reconnect.

Employees with computers that do not meet these minimum support standards should send an email to the Technology Refresh Program (technologyrefresh@morgan.edu) to determine computer refresh eligibility.

These are NOT recommended specs for purchasing new computers, but rather the minimum specifications that qualify for technical support.

View this document for a list of required computer purchase specifications.

Review Date 01/06/2025

1700 E. Cold Spring Lane • Tyler Hall 403 • Baltimore, Maryland 21251-0001

 443-885-4357

www.morgan.edu/DIT