Last updated: November 25, 2025
These Terms of Use (“Terms”) are a legal agreement between you (“Customer,” “you”) and Goodsize Inc. (“Goodsize,” “we,” “our,” or “us”), the owner and operator of Yolk (the “Service”).
By accessing or using Yolk, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree, do not use the Service.
Yolk automates sales coaching with AI. The Service analyzes recorded calls, identifies skill gaps, and delivers personalized roleplays and feedback to help sales teams improve performance.
Yolk is a product of Goodsize Inc., incorporated in the State of Delaware, USA.
Contact us at support@yolk.coach.
Yolk connects to your call-recording or transcription platforms (e.g., Gong, Fireflies) to analyze conversations and provide coaching feedback.
We may use third-party AI providers, including but not limited to OpenAI and Anthropic, to process data and generate responses.
Yolk provides coaching insights and analytics only — it does not make hiring, promotion, compensation, or other employment decisions.
You agree not to:
Violations may result in immediate suspension or termination of your account.
Yolk offers a Free Plan intended for limited evaluation and small-team use.
You may not create multiple accounts or otherwise circumvent usage limits.
Goodsize Inc. reserves the right to suspend or terminate Free Plan accounts at any time for suspected abuse or to protect system integrity.
Yolk offers both Team and Enterprise subscriptions.
Goodsize Inc. may, at its discretion, reclassify customers or require an Enterprise agreement if their usage, company size, or data volume materially exceeds the intended scope of the Team Plan.
Taxes, duties, and payment-processor fees are your responsibility where applicable.
Your use of Yolk is governed by our Privacy Policy.
By using the Service, you grant Goodsize Inc. and its contractors a limited, worldwide, royalty-free license to process, store, and analyze your data solely to:
You retain ownership of your call recordings, transcripts, and training data.
All intellectual-property rights in Yolk, its software, interface, algorithms, and content (except your uploaded data) belong to Goodsize Inc. or its licensors.
You are granted a non-exclusive, non-transferable, revocable license to access and use Yolk in accordance with these Terms.
No other rights or licenses are granted by implication or otherwise.
We aim to keep Yolk available at all times but do not guarantee uninterrupted or error-free operation.
Goodsize Inc. may modify, suspend, or discontinue features or access for maintenance, upgrades, or security reasons.
We will make reasonable efforts to notify users of major changes that materially affect their use.
Yolk integrates with third-party platforms (e.g., Gong, Fireflies).
Your use of such platforms is governed by their respective terms and privacy policies.
Goodsize Inc. is not responsible for data handling or service quality of those providers.
By connecting a call-recording or transcription platform to Yolk, you confirm that participants in recorded calls have been informed of and consented to recording as required by your policies and applicable law, including all-party-consent jurisdictions.
The Service is provided “as is” and “as available.”
To the fullest extent permitted by law, Goodsize Inc. disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Service or outputs will be accurate, reliable, uninterrupted, or error-free.
To the maximum extent permitted by law:
Some jurisdictions do not allow certain limitations, so portions of this clause may not apply to you.
You agree to defend, indemnify, and hold harmless Goodsize Inc., its affiliates, officers, employees, and contractors from any claims, damages, or expenses (including reasonable attorneys’ fees) arising out of:
(a) your misuse of the Service;
(b) violation of these Terms; or
(c) unlawful recording or data-sharing practices by you or your organization.
You may stop using Yolk at any time.
Goodsize Inc. may suspend or terminate your account if you violate these Terms, misuse the Service, or cause risk or harm to others.
Upon termination, your access ends immediately; we may delete or anonymize your data according to our Privacy Policy.
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules.
Any dispute arising from or relating to these Terms or the Service shall be resolved through binding arbitration administered by JAMS in accordance with its Streamlined Arbitration Rules.
Arbitration will take place in Delaware, USA, in English.
Either party may bring an individual claim in small-claims court instead of arbitration.
Class actions and class-wide arbitration are not permitted.
We may update these Terms from time to time.
When we do, we’ll update the “Last updated” date above and, if changes are material, provide notice through the Service or by email.
Continued use of Yolk after updates constitutes acceptance of the revised Terms.
Questions about these Terms?
📧 support@yolk.coach
📍 Goodsize Inc., 800 N King Street, Suite 304-2136, Wilmington, DE 19801, USA