TweetShift

Terms and Conditions

By using TweetShift, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using our services.

TweetShift is a SERVICE provided to you by Honeybank Studios LTD (Registered in England. Company No 12680460) as is. If you have any questions about these Terms and Conditions, do not hesitate to contact our legal team at tweetshift-legal-enquires@honeybankstudios.com.

If you would like your account to be excluded from TweetShift, please follow our exclusion guide for the quickest possible resolution.

You are not permitted to copy, or modify our services, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the services. The services itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, belong to Honeybank Studios LTD.

Honeybank Studios LTD is committed to ensuring that the services are as useful and efficient as possible. For that reason, we reserve the right to make changes to the services, or charge for its services, at any time. We will never charge you for the services or its services without explicitly making it very clear to you what you’re paying for.

TweetShift securely stores and processes data that you have provided to us in order to provide our services. It is your responsibility to keep your access to the services secure. You can learn more about our data storing and processing in the Privacy Policy.

Along the same lines, Honeybank Studios LTD cannot always take responsibility for the way the services is being used i.e. With respect to Honeybank Studios LTD’s responsibility for your use of the services, when you’re using the services, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you.

By using TweetShift, you must also understand and accept that Honeybank Studios LTD accepts no liability for any loss or damage (direct or indirect), you experience as a result of using any feature of our service.

At some point, we may wish to update the services. Honeybank Studios LTD does not promise that it will always update the services in ways that are relevant to you. We may also wish to stop providing the services, and may terminate use of it at any time without giving prior notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licences granted to you in these terms will end; (b) you must stop using the services.

Recurring payments

TweetShift Premium is a subscription which enables users to access additional TweetShift features for a monthly or annual charge. By starting a TweetShift Premium subscription for your server/guild, you understand that TweetShift (via our payment partner Stripe) will charge you the price displayed during checkout. We’ll always make it clear how much you will be charged and how often you’ll be charged before you sign up. If you sign up to a recurring subscription (TweetShift Premium), we will automatically charge your preferred payment method at our agreed price point on our agreed payment schedule. TweetShift may need to contact you from time to time regarding your account, you agree that you permit us to email your registered address with important updates. It is your responsibility to cancel your subscription if you choose to stop using TweetShift Premium - we will not automatically cancel your subscription for you if you stop using TweetShift. Along the same lines, if you are kicked from a server you are paying a subscription for, we will not automatically cancel your subscription. If you would like to cancel your subscription, you can go online to the TweetShift Dashboard, or contact our billing department at billing@tweetshift.com

Free trials and refunds

You are not permitted to utilise multiple free trials to avoid paying for a Premium subscription, users who utilise an excessive amount of free trials will be suspended. If you purchase any subscription, and have your subscription cancelled (either by TweetShift or yourself), TweetShift has no obligation to refund you the amount of money that you didn’t utilise in your subscription’s payments after it has been cancelled in all circumstances. For details on what our policies are regarding refunds, and how you can request a refund, please visit https://tweet.sh/refunds

Payment disputes

We will always strive to ensure that your TweetShift Premium experience is perfect, however, if you have issues with your subscription or payments, we advise all customers to please get in contact with either our support team or billing department before contacting their bank - this is because disputes via banks often cause miscommunication between customers and merchants, and handling bank disputes is difficult as a small business. If you are found to make false disputes to your bank regarding TweetShift payments, we reserve the right to remove your access to TweetShift.

Permitted Use

You agree that you will not use TweetShift to:

• Infringe or violate the intellectual property rights or any other rights of anyone else (including Honeybank Studios LTD).
• Violate any law or regulation, including, without limitation, any applicable export control laws, privacy laws or any other purpose not reasonably intended by Honeybank Studios LTD.
• Use the services in a way that is dangerous, harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable
• Attempt, in any manner, to obtain the password, account, or other security information from any other user.
• Decompile, reverse engineer, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to the Services.

TweetShift does not permit the use of our free services for commercial purposes/monetary gain. You must have a TweetShift Premium subscription to use TweetShift commercially.

Responsibility

TweetShift accepts no responsibility for any damages or losses that occur as a result of using this service or providing us access to your data or servers. You accept full responsibility for anything that any actions, decisions, or consequences that arise from granting this access. Ensure you have read and understood all terms before proceeding. All use of the services are at your own risk.

Legal age of use

By using our service, you agree that you are over the age of 13 (or the applicable age in your jurisdiction) and have accepted the Terms and Condition and Privacy Policy of Twitter and Discord. Use of our services under this age is not permitted.

Changes to our Terms and Conditions

These Terms and Conditions may be updated in the future. Thus, you are advised to review this page periodically for any changes. We may not always be able to notify you of any changes to these Terms and Conditions.

These terms and conditions are effective as of the 9th September 2023.