Pravar Pro Privacy Policy

Effective Date: October, 2023

1. Introduction

Welcome to Pravar Pro, a provider of online applications designed to complement your use of various software platforms, including but not limited to Zendesk, Hubspot, and Freshworks (collectively referred to as "Partner Software"). At Pravar Pro, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our applications ("Apps") available through our website or Partner Marketplaces.

2. Information We Collect

2.1. Membership Data: When you access or use our Apps, we may collect information provided by you, including but not limited to contact details, email addresses, and any data required for your use of the Application.

2.2. User Content: Content that you upload or transmit through our Apps is considered your content ("Content"). We may store and process this Content to provide you with the Application's functionality and improve your user experience.

3. How We Use Your Information

3.1. Application Use: We use your data to provide you with access to and usage of our Apps. This includes delivering requested services, processing transactions, and improving App performance.

3.2. Communication: We may use your contact information to communicate with you about your account, updates to our services, and important information related to your use of the Application.

3.3. Legal Compliance: We may disclose your information when required by applicable law, legal processes, police investigations, or government authorities.

4. Data Retention and Deletion

4.1. Data Storage: We will only retain your Content for as long as necessary to provide you with the Application or as required by law.

4.2. Deletion: Upon your request or when your Content is no longer needed for Application functionality, we will promptly delete all copies of your Content.

5. Security

We implement security measures to protect your data from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system is completely secure. Therefore, we cannot guarantee the absolute security of your data.

6. Third-Party Content and Links

Our Apps may contain links to third-party websites and may display Content provided by third parties. We do not endorse, sponsor, or approve of any user-generated content or content available on linked websites. We are not responsible for the accuracy, reliability, or legality of third-party content.

7. Children's Privacy

Our Apps are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If you believe that we have inadvertently collected information from a child under 13, please contact us, and we will promptly delete such information.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through the Apps or by other means. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at nishanth.s@pravarpro.in

10. Governing Law

This Privacy Policy is governed by the laws of the province of Karnataka and is subject to the jurisdiction of the courts of Bengaluru, India.

11. Entire Agreement

This Privacy Policy constitutes the entire agreement between you and Pravar Pro regarding the collection and use of your data and supersedes any prior versions of this policy and all other communications, whether oral or written.

12. Effective Date

This Privacy Policy is effective as of October 2023.

Pravar Pro

Bengaluru, India

support@pravarpro.in
nishanth.s@pravarpro.in