GrabFood GrabMart GrabPay Document List
Please prepare the following documents to become a Merchant-Partner:
Due to the number of submissions we received, please merge the documents below according to each category.
- How to merge your documents into one file per category
- Please label your documents as per title and followed by brand name
* (Example: SSM Brand Name / SSM Sample restaurant name)
- SSM Business Documents (Form 9,24,49/LLP)
I. Type of Business : Sole Proprietorship or Partnership (3 pages or more)
(SSM must be current and not expired) Sample Form D:
Business Details Page & Owner’s details.
*Please rename your file as SSM
II. Type of Business : Company (Sdn Bhd/PLT)
(Form 9, 24, 49)
Sample Form 9 & 24
Sample Form 49:
Where to purchase the latest SSM Certificate?
*Please rename your file as SSM
*Please compile all your SSM pages into one file before uploading.
Refer to THIS LINK to know more about compiling files*
Iii. Type of Business : LLP
LLP Current Profile
*A current information that contains basic information of a LLP (such as LLP name, LLP registration number, LLP registration type & LLP registration date), LLP status, declaration dates, registered office address, business address, partner(s) information, compliance officer(s), nature of business and contact details (e-mail).
*For more information or buy LLP Current Profile, please refer to this link https://www.ssm.com.my/Pages/Product/LLP-Information.aspx
*Please rename your file as LLP
2. Identification card (IC) / passport of the director
(Colour, Front, and Back)
I. NRIC for Malaysian ii. Copy Passport for Foreigners
*Please rename your file/picture as Director IC
3. Bank Account Statement Header
* For Company bank account (ensure copy of Business ID number and Name belongs to the bank account)
***For Personal bank account (ensure copy of IC/Passport number and Name belongs to the bank account)
Maybank
Public Bank
* The Bank Logo, Account Holder Name & Account Number must able clear and able to read
*Please rename your file/picture as Bank Statement Header
4. Brand Logo
(requirement min. 40kb)
*Provide a clear logo JPEG format / PNG Format
*Please rename your file/picture as Logo
5. Store Front Photo
*Store Front photo, shop name must visible*
*The store name on Grabfood platform must be the same as the signboard*
*Please rename your file/picture as Storefront Photo
6. In-Store Menu with Price
*Please ensure Menu Name must be in alphabetic letter (A-Z).
*For multiple pages of menu, please compile into one file. Refer HERE for more info*
**Please provide picture of hardcopy Menu & Softcopy in Excel/Word Format
Sample: CLICK HERE
7. Proof of In-Store Menu with Price
Sample i.
Sample ii.
Sample iii.
*The menu name and prices must be clear and able to read
If you have 10 pages of menu, please take a clear picture of all 10 menu and merge into 1 pdf/work doc.
*Please rename your file/picture as Instore Menu
8. Copy of SST Certification (if applicable)
*SST Registered Merchant may check your SST Registration Status at MY SST
*Please rename your file/picture as SST Certificate
9. Halal Certificate (*If applicable)
*Please rename as Halal Certificate
10. Copy of Business License (If applicable)
I. Example for Semenanjung/peninsular Malaysia
Ii. Business License Kota Kinabalu
Iii. Business License & LHDN for Kuching
*Please rename your file/picture as Business License
11. Copy of insurance Policy (If Applicable)
*Please rename your file/picture as Insurance
Documents List
1. SSM - Forms 9,13,49 (Set of SSM)
2. Director IC - Ic Copy/Passport of owner owns more than 25%
3. Bank Statement header
4. Store Front Photo - with shop name (each outlet)
5. Instore Menu - Menu List & Pricing (Picture of instore menu and Soft copy excel/word)
6. Logo - Store Logo
7. SST Certificate (if applicable)
8. Halal Certificate (If Applicable)
9. Business License
10. Insurance (If Applicable)
