Volunteer Role Description

Volunteer Role: Donations Assistant

Locations: First Days, Unit 9, The Business Centre, Molly Millars Lane, Wokingham, RG41 2QZ or Elevate Centre, Seymour House, The Courtyard, Denmark Street, Wokingham, RG40 2AZ

Hours: choice of shifts: Monday to Fridays 9:30-1pm or 1-5pm, Saturdays 9:45-12:15pm

Responsible to: Resources & Volunteer Manager

Role overview: To help First Days improve the speed in which we provide support packages to families, by checking the quality of donations received and ensuring that departments within the warehouse/shop are fully stocked with items ready to be picked.

 You will be responsible for:

• Receiving donations from customers who donate items to the warehouse
• Quality checking donated items, such as school uniform, toys, equipment and beds
• Ensuring that items adhere to health and safety standards
• Filling up departments with appropriate stock levels
• Organising school uniform, toys and equipment into age categories and sizes
• Creating baby packs to give to families & selecting suitable items for families
• Disposing of unsuitable items at local recycling centres
• Running market stalls in the town centre to raise money from excess toys
• General tidying, organising & cleaning of the work environment to keep it clean & safe

Benefits of the role:

• Flexible working pattern to suit, either a regular shift or ad hoc
• Working with a team of staff and volunteers
• Tasks which may vary on a day to day basis

 Skills required:

• Basic tidiness and organisation skills
• Ability to work independently in line manager’s absence
• Ability to work either individually or collaboratively
• Ability to cope with change (tasks or location) in a flexible working environment
• Basic literacy & clear communication skills

 Training and support:

• We will provide you with training and information relevant to the role
• Other volunteers & staff members will be available to guide you
• You will receive mandatory Health & Safety training

Special conditions:

• Aged over 16+
• Able to occasionally undertake lifting and moving tasks