Instructions for resetting your MiCME password.

Note: These instructions are for Non-UM accounts only. For UM accounts, please sign in using your Unique Name and Single Sign On (Level 1) password.

Step 1: Go to umich.cloud-cme.com

Step 2: Select Sign In

Step 3: Select Non-UM Sign In

Step 4: Click on Forgot Your Password

Step 5: Enter the email address associated with your account then click on Reset Password.

Step 6: Please check your email inbox as well as your spam/junk folder for an email from the University of Michigan Medical School ocme-ll-support@umich.cloudcme.com.

Step 7: Click on the Reset Your Login button located in the email message.

Step 8: The button will redirect you to the MiCME website, where you can create a new password.

• In order for the password to be accepted, please follow the requirements given on the website:

Below are the password requirements:

• at least 1 upper case character
• at least 1 numerical character
• at least 1 special character
• between 8 and 16 characters

• An error message will appear if either the password does not meet the requirements or the confirmed password does not match the new password field.

In either case, it is suggested that you start fresh by clearing both fields and making sure the password entered meets the requirements as well as is entered correctly into the confirm password field.

Step 9: Once your password has been reset, it can be used immediately to sign into MiCME.