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Bergen County Community Mental Health Resources - 11.29.22.docx
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Help/Text Lines

Operational Status

Contact

9-8-8 Suicide & Crisis Lifeline

  • Can be accessed by phone or chat 24/7
  • NJ has 5 lifeline centers providing 24/7 coverage by Lifeline trained crisis counselors

Call 988

988lifeline.org/chat

Alternatives to Domestic Violence (ADV)

A Division of Bergen County Dept of Human Services

  • Can be Immediately reached 24 hours per day/7 days per week
  • Crisis Intervention, Counseling, Legal Assistance & Education/Training Available

201-336-7575

Domestic Violence

  • Can be Immediately reached 24 hours per day/7 days per week

1-888-843-9262       

Sexual Violence

  • Can be Immediately reached 24 hours per day/7 days per week

1-888-264-RAPE

Addiction Support Emergency Hotline

  • Can be Immediately reached 24 hours per day/7 days per week to support those with an addiction and their loved ones.

201-589-2976

[call or text]

2NDFLOOR for Youth

  • Can be Immediately reached 24 hours per day/7 days per week

1-888-222-2228

[call or text]

National Suicide Prevention Line

  • Can be Immediately reached 24 hours per day/7 days per week

1-800-273-8255

Nacional de Prevención del Suicidio

  • Can be Immediately reached 24 hours per day/7 days per week -En Español

1-888-628-9454

Crisis Text Line

  • Can be Immediately reached 24 hours per day/7 days per week

Text HOME to 741741

Crisis Text Line for Schools

  • Can be immediately reached 24 hours per day/7 days per week
  • Use the Crisis Textline Toolkit - to connect students to mental health support    

 

Anyone can text SCHOOL to 741741

Help During COVID-19

  • Can be Immediately reached 24 hours per day/7 days per week in NJ to obtain
  • General information on how to stay safe, test sites, financial assistance, unemployment, donations, food, and other non-medical needs.

Dial: 2-1-1

Medical COVID-19 Questions

  • Can be Immediately reached 24 hours per day/7 days per week

1-800-962-1253

Emotional Support - NJ Mental Health Cares 

  • New Jerseyans can call for free, confidential support. 
  • 8 a.m. to 8 p.m. seven days a week 

1-866-202-HELP

                 (4357)

HERO line for Bergen County Law Enforcement, First Responders and Healthcare Pros., operated by Care Plus NJ

  • For those on the frontlines of the COVID-19 crisis, and immediate family members of frontline workers.  
  • Monday – Friday from 9 a.m. to 8 p.m.

1-551-800-HERO

                (4376)

Veteran & First Responder Line, Strive Health of Paramus

  • This service is specifically designed for First Responders and Hospital/Healthcare workers on the front-lines of Covid-19
  • 7am-7pm with reroute to call-center after these hours
  • Provides confidential, trauma- informed, and in-network treatment programs
  • Services for mental health and substance use issues via telehealth video technology.

1-800-530-1250

telehealth@vfrhealthcare.com

West Bergen Mental Healthcare Warm Line

  • For medical staff, first responders and others in need.
  • 9 am - 5 pm

201-688-7098

Crisis / Rapid Access for Adults

Operational Status

Contact

Psychiatric Emergency Screening Program (PESP)/

201-262-HELP

Care Plus

  • Fully operational
  • Conducting assessments in person and via telehealth, when possible

201- 262 – HELP [4357]

Can be called 24 hours per day, 7 days per week.  If all lines are busy and you feel that you or someone is in danger, please hang up and call 9-1-1.

Crisis/Wellness and Support Center/ Early Intervention Support Services (EISS) “Mental Health Urgent Care Clinic”

CBH Care

  • Accepting new referrals, call first
  • Providing telehealth services
  • Services available for all Bergen County residents including medical staff and first responders

201-957-1800

Can be called 24 hours per day, 7 days per week.

Crossroads to Wellness/ Intensive Outpatient Treatment and Support Services  (IOTSS)

Care Plus

  • Accepting new referrals, call first
  • Providing telehealth services, when possible
  • Face to Face in the community for essential services only

201- 986- 5037

Can be called 24 hours per day, 7 days per week.

-Passaic Wellness Respite Services

-Essex Wellness Respite Services

Collaborative Support Programs of New Jersey

https://cspnj.org/wellnessrespite/

·       Wellness Respite is fully operational and accepting new referrals for in-person services effective June 8

·       Respite is a safe alternative to an inpatient psychiatric hospitalization

·       Wellness House Stay and Intensive Outreach

·       A peer-run initiative, Respite staff provide 24/7 peer to peer support in working through a behavioral health crisis

Passaic Wellness Respite Services (Bilingual in Spanish) 862-239-9896

Essex Wellness Respite Services 862-229-1401

Open 24 hours

Crisis/Rapid Access for Youth and Families

Operational Status

  [specify ages served]

Contact

Children’s Mobile Response and Stabilization Services

CarePlus NJ

NEW- video and flyer on Children’s Mobile to show families

  • Fully operational; serves youth up to the age of 21 and their families
  • Services provided via telehealth, telephone if families prefer, and in person as appropriate.
  • Intake Telehealth session is offered within 1 hour of the initial call to PerformCare, or may be scheduled within 48 hours.
  • Case Management is provided for up to 8 weeks via telephone.

Parents/ caregivers must  call the NJ Children’s System of Care (PerformCare) to request service and explicitly describe the “crisis.”

Can be immediately reached 24 hours per day, 7 days per week:

1-877-652-7624

If a family member reports that they called PerformCare but  didn’t get linked to Mobile, please email   Jaimed@careplusnj.org and Danad@careplusnj.org

Bergen County Division of Family Guidance’s Crisis Line 

  • Available 24/7 for youth, families, law enforcement, school personnel and mental health professionals
  • Assistance is immediate and offered at no cost to families
  • Services are offered in office as well as via telehealth and telephone
  • Services include: Crisis intervention, psychotherapy, psychiatry, residential and prosocial
  • Truancy services-access truancy referral packet

For immediate assistance, please contact the Crisis Line at 201-336-7360.

For any questions about our available services, including referral, you may also contact

fgintake@co.bergen.nj.us 

Adult Partial Hospitalization (APH)/Partial Care

Operational Status

Contact

Bergen New Bridge Medical Center APH/MICA (mental illness chemical addiction)

  • Accepting new referrals
  • Fully operational at this time

800-730- 2762

www.newbridgehealth.org

Adult Partial Care

(CBH Care)

  • Accepting new referrals
  • Providing services in person and telehealth

201-646-0195

Geriatric Partial Care (CBH Care)

  • Accepting new referrals
  • Providing services via telehealth and face to face contact in community.

201-646-0195

Care Plus

Partial Care

  • Accepting new referrals
  • Providing telehealth services

201-265-8200

High Focus Partial Care/Intensive Outpatient (IOP)

  • Accepting new referrals
  • Operating on normal schedule via telehealth platform

201-291-0055

North Jersey Friendship House

  • Partial Care
  • Accepting New Referrals
  • Providing Telehealth Services
  • Vocational and Pre-vocational training
  • Supported Employment

201-488-2121

www.njfriendshiphouse.org

Vantage Health System

Partial Care

  • Accepting new referrals
  • Providing services via telehealth
  • Opened to select residential consumers
  • Reopened to select existing consumers

201 -567- 0059

Ramapo Ridge Psychiatric Hospital

Adult Partial Hospital

  • Accepting new referrals
  • Providing telehealth services

201 -848-5500

West Bergen Mental Healthcare

  • Accepting new referrals
  • Providing telehealth services

201-485-7172

Youth Partial Hospitalization /Partial Care

Operational Status

[specify ages served]

Contact

New Directions, operated by CBH Care

  • Accepting new referrals; serves youth 12-18 years old
  • Provides individual and group sessions via telehealth services

201-646-0333

Adult Partial Hospitalization / IOP

Operational status

[specify ages served ]

Contact

Strive

  • Accepting new clients aged 18+.
  • Provides individual counseling, groups and psychiatry evals via telehealth services.
  • All commercial and Medicaid insurance accepted.

201-565-2920

The Counseling Center at FairLawn

  • Accepting new clients aged 17+
  • Provides individual counseling
  • Access to psychiatric ANP for medication management
  • All commercial insurance; sliding scale for uninsured or Medicaid/care clients

201-797-0001

https://fairlawncounselingcenter.com/

Youth Partial Hospitalization / IOP

Operational Status

[specify ages served]

Contact

The Hope and Resiliency Center (Bergen New Bridge Medical Center)

Access brochure here

  • Accepting new youth aged 13-17  with a DSM-V diagnosis or behavioral problems interfering with their ability to function optimally in family, school, or community settings are eligible. We consider children ages 11 to 12 years on a case-by-case basis.
  • Currently telehealth, in-person when possible.
  • Hours of Operation:  
  • Monday, Tuesday, and Thursday 3:30pm – 7pm
  • Location:  Behavioral Health Services, Building 14

Call the Access Center at 800.730.2762 extension 2

for more information or assistance with a referral.

Referrals can be made by, but are not limited to,primary care providers, case managers, school personnel, and community agencies

Strive

  • Accepting new clients aged 12-18.
  • Provides individual counseling, groups and psychiatry evals via telehealth services.
  • All commercial and Medicaid insurance accepted.

201-565-2920

The Counseling Center at FairLawn

  • Accepting new clients aged 17+
  • Provides individual counseling
  • Access to psychiatric ANP for medication management
  • All commercial insurance; sliding scale for uninsured or Medicaid/care clients

201-797-0001

https://fairlawncounselingcenter.com/

Adult Outreach Programs

Operational Status

Contact

Assisted Outpatient

Treatment Services (AOTS)/ Involuntary Outpatient Commitment (IOC)

Care Plus

  • Full/at capacity - Accepting new referrals for waiting list
  • Providing telehealth services, when possible
  • Face to Face in the community for essential services/expanded based on clinical need
  • Transportation for clients to essential medical services/urgent matters

201-478-4183

Behavioral Health Home (BHH)

Care Plus

  • Accepting new referrals
  • Providing telehealth services

201- 265- 8200

ext 5443

Program of Assertive Community Treatment (PACT)

Bridgeway Rehabilitation Srvs.

  • Accepting new referrals
  • Providing telehealth services, when possible

201-880-8321

Integrated Case Management Services (ICMS)/ Community Support Services (CSS)

Care Plus

  • Accepting new referrals
  • Providing telehealth services, when possible
  • Face to Face in the community for essential services expanded based on need
  • Transportation for clients to essential medical services/urgent matters

201- 478- 4162

Community Support Services (CBH Care)

  • Accepting new referrals, call first
  • Providing services via telehealth and face to face in community based on clinical need  
  • Assisting with urgent matters including medical appointments and medication monitoring
  • Onsite pharmacy and medication delivery available

201-296-6022

PATH (Projects for Assistance in Transition from Homelessness)

(CBH Care)

  • Accepting new referrals
  • Providing services in person and via telephone
  • Continuing to assist consumer with housing placement

201-296-6008

Transition Services (MH Justice Involved Services/ Jail Diversion)

Care Plus

  • Accepting new referrals
  • Providing telehealth services, when possible
  • F2F in the community for essential services/expanded based on clinical need
  • Transportation for clients to essential medical services/urgent matters

201- 478- 4166

Youth Outreach/ Care Management Programs

Operational Status

[specify ages served]

Contact

Bergen’s Promise Care Management Organization

http://www.bergenspromise.org 

An overview video of the NJ Children’s System of Care, Bergen’s Promise and BergenResourceNet.org

  • In full virtual operation serving youth up to the age of 21 and their families.
  • Care Managers are in contact with the families and virtual Child and Family team meetings are being held.

For referral to services, parents/caregivers call the NJ Children’s System of Care 24/7 at 1-877-652-7624.

For CMO enrolled youth, to contact a youth’s Care Manager, call:  201-712-1170 and use the phone directory.  Our on-call service is available 24/7

Adult Substance Treatment (non-profit)    

Operational Status

Contact

Addiction Services Program (Care Plus)

•     Accepting new referrals

•    Services available via telehealth and in person

•    IOP and OP groups are current running in person

•    All commercial insurance plans, Medicaid and Medicare accepted

201-364-5000

Youth Substance Treatment (non-profit)    

Operational Status

Contact

Adolescent Addiction Services Program (Care Plus)

•    Accepting new referrals for youth ages 13-18

•    Services available via telehealth and in person

•    All commercial insurances, Medicaid and Medicare accepted

201-364-5000

Adolescent Substance Abuse Program (ASAP) (Bergen County Division of Family Guidance)

•           Weekly services offered at no cost to any Bergen County resident age 12-18

•           Bilingual services are available.

•           All services are currently being provided in the office.

  • Services include individuals sessions, group sessions, relapse prevention and early intervention

Sabrina Antoniou: santoniou@co.bergen.nj.us 

Adult Shelter/ Housing

Operational Status

Contact

Advance Housing

  • Accepting new referrals
  • Providing telehealth and in-person services

201- 498- 9140

Rapid Re-Housing for Families and Individuals (RRHFI)

Care Plus

  • Accepting new referrals
  • Providing telehealth services
  • Face to face in the community for essential services/expanded based on need
  • Transportation for clients to essential medical services/urgent matters
  • Anyone that is eligible for Rapid Re-Housing, there is an online portal on the HABC website Housing Authority of Bergen County (habcnj.org) for them to apply.  For more information, you may contact Natalie Ramey directly at 201-336-7609 or by email:  ramey@habcnj.org 

201- 265- 8200 ext. 5440

Bergen County Housing Health and Human Services Center (BCHHHSC)

Shelter

  • Call 211 hotline for additional shelter/housing information

201- 336 -6480

Youth and Family Shelter/ Housing

Operational Status

[specify ages served]

Contact

Bergen County Division of Family Guidance    

  • Bergen’s Place Youth Shelter is fully operational, 24/7.

Provides emergency shelter and homeless prevention services for at-risk youth (ages 11-17)

  • Visions Transitional Living Program a multi-service transitional living program for young adults aged 16.5 - 22.  

For immediate assistance, please contact the  Crisis Line at 201-336-7360.

For Visions - Call 201-336-6900

Bergen Hearts - Bergen County Homeless Family Services

HEARTS Housing, Emergency Shelter, Advocacy Resources and Tools for Self Sufficiency 

201-488-2525

Adult Outpatient [OPD] Mental  Health Treatment

Operational Status

Contact

Advance Counseling Center

  • Accepting new referrals with Medicaid and self-pay
  • Providing telehealth therapeutic and psychiatric services.

201-498-9140, press Option # 2

Bergen New Bridge Medical Center

  • Accepting new referrals
  • Fully operational at this time
  • Providing telehealth services, when possible

800- 730-2762

www.newbridgehealth.org

Care Plus


Maternal and Family Center (MFC) CarePlus

  • Accepting new referrals
  • Providing face-to-face and/or telehealth individual, family and group therapy, psychiatric evaluations and medication monitoring

  • Accepting new referrals via telehealth
  • Offers mental health services to prenatal, pregnant, and women up to two years postpartum, and their families
  • Includes grief and loss, substance use disorder treatment, and teens who are pregnant or post-partum
  • Provides psychiatry, therapy, and case management services

201-986-5000

https://www.careplusnj.org

201-986-5000 - Ask for the Maternal and Family Center (MFC)

https://www.careplusnj.org

Children’s Aid & Family Services

  • Accepting new referrals
  • Providing tele-health and therapeutic services
  • Case management and treatment planning

201-740-7082

www.cafsnj.org

Coordinated Specialty Care

Care Plus

  • Accepting new referrals
  • Providing telehealth psychiatry, therapy (individual, family, group) and case management/supportive services via telehealth
  • Injectable medications offered on-site

201-986-5010

Korean American Outreach Program (KAOS)

Care Plus

  • Accepting new referrals
  • Providing telehealth services

201- 265- 8200

Ext 5280

CBH Care

  • Accepting new referrals
  • Providing in person and telehealth services
  • Injectable medication available on site
  • On site pharmacy and medication delivery available

201-646-0915

Intensive Family Support Services (IFSS) (CBH Care)

  • Accepting new referrals
  • Family Support via Zoom Tuesday evenings from 7-9 pm
  • Limited respite available
  • Providing telephonic services
  • Spouse Support Group via Zoom Thursdays at 2pm
  • Sunday Coffee Talk Support Group via Zoom at 10am

201-296-6011

Postpartum Mood Disorder Treatment Center (CBH Care)

●   Accepting new referrals of all women in Bergen County who are experiencing postpartum depression

●   Providing in person and telehealth services

1-800-328-3838 for

referral to CBH Care

Hackensack University Medical Center

  • Not accepting new referrals
  • Providing telehealth services

551- 996 -2000

National Alliance on Mental Illness (NAMI) Greater Bergen

  • Provides family support groups via Zoom on Tuesdays at 12 pm and Wednesdays at 7 pm
  • Providing services via telephone

201-935-6264

www.naminj.org

to register

 NJ PROMISE

 Children at High Risk

 for Psychosis (CHRP) 

 Care Plus

  • Accepting new referrals
  • Providing telehealth psychiatry, therapy (individual, family, group)

201-986-5010

Ramapo Ridge Psychiatric Hospital

  • Accepting new referrals
  • Providing telehealth services

201- 848-5500

Vantage Health System

OPD

  • Accepting new referrals
  • Providing telehealth, psychiatric assessments, face to face services also available after screening
  • Medication management and therapy
  • Injectable medications available on site
  • On site pharmacy services available as well as in home delivery services

201- 567-0059

West Bergen Mental Healthcare

  • Accepting new referrals
  • Providing telehealth services

201-485-7172

Youth and Family Outpatient Mental  Health Treatment

Operational Status

Contact

Care Plus

  • Accepting new referrals
  • Providing face-to-face and/or telehealth individual, family and group therapy, psychiatric evaluations and medication monitoring

201-986-5000

https://www.careplusnj.org

CBH Care

  • Accepting new referrals
  • Providing individual and family therapy telehealth services as well as psychiatric evaluations and medication monitoring in person or via telehealth
  • Onsite pharmacy and medication delivery available

201-646-0915

Division of Family Guidance

  • Accepting new referrals
  • Providing in person and/or telehealth individual and family services, including:  psychiatric services with medication monitoring.
  • Services provided at no cost to eligible Bergen County families.

201-336-7350

West Bergen Mental Healthcare

  • Accepting new referrals
  • Providing telehealth individual, family and group services

201-485-7172

Bergen County Mental Health Assessment for School Clearance Letters -Provider list  

Link to resource page of community mental health centers providing Mental Health Assessments for School Clearance

Hospital / Inpatient Care

Operational Status

Contact

Bergen New Bridge Medical Center

  • Accepting patients

800 -730- 2762

www.newbridgehealth.org

Englewood Hospital

  • Accepting admissions through emergency department only
  • Maintaining social distancing guidelines

201- 894- 3000

Ramapo Ridge Psychiatric Hospital – Psychiatric Inpatient

  • Accepting new patients on a case by case basis

201- 848- 5500

Peer to Peer Family Support

OPERATIONAL STATUS

Contact

Family Support Organization of Bergen County

Fully operational with in- community workshops Parent2Parent support groups

WARM line 9AM -5pm    201-796-6209 x 102

201-796-6209 x107  

http://www.fsobergen.org 

Food and Daily Needs Resources

Bergen County Food Insecurity Task Force   If you are in need of food resources click to find the closest pantry.

Check the Community Events Calendar and  BergenResourcenet Facebook for local food drive announcements 

Food Insecurity Resources on BergenResourcenet

Diapers and Formula - Children’s Aid & Family Services offers through the Baby Basics program 

                                                           Contact Sara Huisking at (201) 740-7009     

                                                           or log onto: https://cafsnj.org/baby-basics/

COVID-19 Information and Resources for Parents, Individuals, Families and All:                          

                                                          https://mhanational.org/covid19

                                   

Tutoring - Contact the Director of Special Services in the school district and/or speak to the student’s school

                  case manager.  Search  BergenResourceNet.org  by ‘Tutor’ ‘Tutoring’ keyword;  search the other

                  county ResourceNets as well (you can access them from http://www.njresourcenet.org

Financial and Legal Resources

Operational Status

Contact

COVID LEGAL, SOCIAL SERVICE resources on BergenResourceNet

COVID FINANCIAL, OCCUPATIONAL resources on BergenResourceNet

Lead Hazard Reduction Program-Bergen County- Dept. of Health Service

  • Currently accepting applications for financial assistance for lead abatement in the home.  This helps families that may face the struggle of homelessness due to childhood lead poisoning.  Lead poisoning affects the development of a child and adversely affects the whole family emotionally
  •  Applications available on Bergen County website

https://www.co.bergen.nj.us/environmental-health/hud-lead-abatement-grant

Jessica Speer, Coordinator

201 634 2796

Adult Protective Services (APS)

  • Providing telephonic services
  • Conducting limited home visits
  • Coordinating with Law Enforcement to conduct well checks if unable to get in contact

201- 368- 4300

Bergen County Board of Social Services (BCBSS)

  • Accepting Applications
  • No Face to Face services

201- 368- 4200

Mental Health Law Project (MHLP)

  • Accepting referrals via telephone
  • Building/courts are closed to public, with exception of emergent actions
  • Postponing upcoming Social Security hearings

201- 634-2760

Social Security Administration (SSA)

  • Accepting Applications
  • No Face to Face services

1- 800 -772- 1213

If you have exhausted all of the resources listed herein and beyond, but cannot meet the needs of an individual, family or community group, please email specific needs to:

                                        Haley Contino hcontino@co.bergen.nj.us 

If your agency is listed here and you have status updates/changes, please email revisions to kwerheim@bergenspromise.org