Justin-Juco-Resume

Justin Juco

Product Designer        586-596-3324 | JustinLJuco@gmail.com

Hazel Park, Michigan        LinkedIn | Portfolio

UI/UX designer with over 4 years of design experience specializing in Figma, Adobe Suite, UX Research, and UI Prototyping. Dedicated to crafting human-centered designs that deliver seamless user experiences. Proven track record of collaborating with small teams to successfully execute time-sensitive projects for hackathons, international corporations, and educational initiatives.

Tech Stack: Figma, Adobe XD, Adobe Illustrator, Adobe Photoshop, Jira, Microsoft Teams, Miro, Framer

Methods: UX Design, UX Research, UI Design, Prototyping, Competitive Analysis, User Stories, User Testing, Visual Design, Branding, Mock-ups, Product Photography, Graphic Design

Introduction of AI-Powered Smart Filters - Movers Revamp: 

• Redesigned the Movers feature into a task-completion tool, improving sales reps’ task efficiency by 20% and driving adoption.
• Led research, design, and testing, introducing transparency with “why it’s here” and actionable columns plus a tab-based layout.
• Aligned stakeholders on a unified vision, turning Movers into a client-facing differentiator that strengthened retention and opened new opportunities.

Design System Management:

Redesigned and documented the Workd design system, migrated it to Figma, and built an internal component library to improve developer adoption and design team efficiency.

E-commerce Shop Revamp:

Overhauled the E-commerce experience for both Internal Sales Representatives and external clients, enhancing usability and optimizing the user journey from browsing to checkout.

Internal and External Chat Revamps: 

Improved communication and collaboration by redesigning messaging systems for company workers and between sales reps and clients.

Kanban Introduction: 

Optimized workflow efficiency and task management by introducing a new management and tracking system for sales.

Full-Page Calendar Revamp: 

Enhanced management and tracking of activities and events with a comprehensive calendar feature, including day, week, and month views.

Updated Notification System:

Improved user engagement and interaction by enhancing the notification system to deliver timely and relevant updates.

UI/UX Designer

Workd | Farmington Hills, Michigan        November 2021 – August 2024

• Spearheaded the transition from Adobe XD to Figma, facilitating training and guiding the team through the transition process to improve collaboration and efficiency in design workflows.
• Manage multiple projects simultaneously, adeptly adjusting prioritization based on evolving team needs, ensuring efficient allocation of resources and timely delivery of design solutions.
• Conducted multiple rounds of user interviews to gain insights into user pain points, informing the revision and ideation of design solutions for more user-centric product experiences.
• Created and managed Jira tickets detailing design requirements for engineers, ensuring clear communication and alignment between design and development teams for smoother implementation of design solutions.
• Refined processes between product and development teams to enhance communication and work efficiency, fostering a collaborative environment conducive to delivering high-quality design solutions within project timelines.
• Led design workshops between Business Analysts, Senior/Executive staff, and other design team members to align on project goals, prioritize features, and ensure a cohesive approach to product design.
• Led the complete revamping of the Workflow Builder UI and Processes, collaborating closely with the lead Product Owner and stakeholders to gather feedback and make revisions throughout the project.
• Actively updating the Design System to match production 1:1, addressing the disconnect between product and development teams to improve communication and collaboration.

Computer Science Teaching Assistant

Microsoft TEALS | Detroit, Michigan         January 2020 – December 2020

• Created and implemented 5-month lesson plans to teach introductory Java through Code.org.
• Supervised and provided supplemental help to independent coding sessions of 20-25 students.

Product Design Co-op

YAZAKI North America | Canton, Michigan        August 2019 – January 2020

• Utilized Adobe Suite to produce printed and digital graphics to meet deadlines for internal and external projects.
• Designed and iterated interactive digital presentations within a 3 person team based on user feedback.

Immersion Program, UX/UI Design

Thinkful | Remote          December 2020 - June 2021

• Extensive dive into industry best practices on user research and design through developing real-world projects.

Overview

Status Not started

Product requirements

Product manager Person

Engineer Person

UX designer Person

UX researcher Person

Introduction

Purpose

State the reason for building the product or feature

Problem statement

Define the problem(s) the product or feature intends to solve

Target audience

Describe the ideal users of the product or feature (demographics, pain points, needs)

Objectives

Goals

List the strategic business objectives this product or feature aligns with

Non-goals

List objectives that will not be addressed by this product requirements document

Metrics

Define quantitative and qualitative metrics to measure success
(Example: increased user signups, improved retention, positive customer feedback)

User journeys

Journey 1

Define the persona and their goals

Map the persona’s journey with your product. The journey can be visual (flowchart, storyboard) or a narrative.

• Example: As a busy parent, I want to quickly reorder household items from my phone to save time and never run out of essentials
• Define the user (new customer, returning customer, power user)
• Select the task the user wants to accomplish (purchase, sign up, use feature)
• Detail each step from initial contact to final outcome

Journey 2

Define the persona and their goals

Map the persona’s journey with your product. The journey can be visual (flowchart, storyboard) or a narrative.

• Example: As a busy parent, I want to quickly reorder household items from my phone to save time and never run out of essentials
• Define the user (new customer, returning customer, power user)
• Select the task the user wants to accomplish (purchase, sign up, use feature)
• Detail each step from initial contact to final outcome

Competitive analysis

Competitor A

• Brief overview of the company and product or feature
• Strengths
• Weaknesses
• Market position

Competitor B

• Brief overview of the company and product or feature
• Strengths
• Weaknesses
• Market position

Competitor C

• Brief overview of the company and product or feature
• Strengths
• Weaknesses
• Market position

Competitive analysis

Pricing model

Differentiators

Explicitly highlight what sets your product or feature apart to gain a competitive advantage

Requirements

Functional requirements

Indicate importance levels (Example: P0 = Must-have, P1 = Should-have, and P2 = Nice-to-have) and outline what the product or feature must do

Non-functional requirements

Performance

Add the speed, responsiveness, and any other performance-related statistics

Security

List any authentication, data protection, and any other security-related features

Usability

Describe the ease of use, accessibility, and any other usability-related features

Compatibility

List the browsers, operating systems, devices, and any other notes on compatibility

Dependencies

Internal

Describe other teams, systems, or components this project relies on

External

State third-party integrations and specific technologies required

Assumptions

List the key assumptions that might change the business equation

Risks and mitigations

Risks

Describe potential obstacles or challenges and mitigation plans

Timeline and milestones

Timeline and milestones

Questions and resources

Open questions

Additional resources

File

File

File