Christine Pan

Sydney | 0466080925 | tinestudios@gmail.com | LinkedIn | Portfolio

SUMMARY

Human-centered Product Designer with 8+ years of experience shaping accessible, emotionally attuned digital experiences across government, fintech, AI, and SaaS sectors. Specializes in transforming complexity into clarity through design systems, care-driven UX, and cross-functional alignment. Proficient in Figma, WCAG 2.1 accessibility, Agile methodologies, and collaborative stakeholder engagement.

EXPERIENCE

Project Engineer – Meta (via Wipro)                                                                                                Oct 2024 – 31 May 2025

• Evaluated and labeled AI chatbot responses across multimodal inputs for Meta’s Rayban Glasses, improving trust, factuality, and assistant coherence — averaging 500 tasks/day.
• Designed adversarial prompts to test edge-case failures, surfacing safety gaps and contributing to more integrity-aligned AI behavior.
• Identified UX friction in internal AI video tooling; proposed UI improvements that increased model training speed and team throughput.

UX Designer – Matrix Education (via Random Blowup)                                                                    May 2023 – Jun 2023

• Led redesign of tutoring website, improving usability and sign-up conversions through clarified IA, mobile-first design, and service page UX.
• Created journey maps tailored to parents/students, aligning flows with user intent and decreasing bounce rates.

UI Designer – Goodman (via Yonder)                                                                                                      Aug 2022 – Aug 2022

• Converted static investor PDFs into responsive digital reports, enhancing accessibility and mobile readability.
• Built a Figma-based design system to accelerate cross-platform delivery and reduce QA rework.

UX/UI Product Designer – Ignition Advice                                                                                           Aug 2021 – Apr 2022

• Simplified insurance and banking SaaS tools for non-technical users, redesigning risk dashboards to reduce confusion and cognitive load.
• Facilitated stakeholder interviews and usability tests to validate designs, increasing feature adoption and reducing drop-offs.
• Created scalable design systems from scratch, speeding up development and ensuring visual consistency.

UI Designer – Alibaba Cloud (via Hardhat)                                                                                             Jun 2021 – Aug 2021

• Redesigned B2B software site for Australian market, increasing product sign-up flow and improving responsive performance.
• Developed reusable UI components, reducing design-production friction.

UX/UI Designer – Dept. of Health TAS (via Folk)                                                                                Mar 2021 – May 2021

• Designed a public health site to WCAG 2.1 AA standards; scored 98% accessibility audit.
• Built component library in Figma; led user testing across diverse audiences to ensure inclusive usability.

UX/UI Product Designer – Style Arcade                                                                                                 Sep 2019 – Apr 2020

• Co-created analytics dashboards that replaced spreadsheets, saving fashion brands time and reducing buying risk.
• Designed cross-departmental planning tools, enabling better alignment and real-time decision-making.
• Rapidly prototyped MVPs with user feedback loops, increasing early feature adoption.

Digital Designer – WooliesX                                                                                                                          Oct 2018 – Jul 2019

• Delivered fast-turnaround campaign pages using HTML/CSS while maintaining brand and accessibility standards.
• Collaborated with Agile marketing/eComm teams to meet weekly delivery cycles.

Digital Designer – Westpac Group                                                                                                           Nov 2017 – Aug 2018

• Rebranded CMC Markets investment platform across Westpac Group brands; ensured mobile/web consistency.
• Designed accessible landing pages and chatbot interfaces, enhancing user trust and interaction quality.

UI Designer – Fairfax Media                                                                                                                         Oct 2017 – Oct 2017

• Designed interactive editorial features using multimedia (audio, video), increasing engagement for long-form content.

Digital Designer – R.M. Williams                                                                                                                May 2017 – Jul 2017

• Delivered brand-aligned digital assets and coded HTML EDMs for seasonal fashion campaigns, improving click-through rates and digital cohesion.

Digital Designer - Ultradata          Nov 2016 - Jan 2017

Design agency within a fintech IT company, creating websites and apps for Australian credit unions

• Designed full website UI for credit unions using Photoshop, to deliver clean, responsive, and brand-aligned interfaces, earning praise for pixel-perfect execution and senior-level design standards.
• Reskinned white-label iOS and Android app platforms, to reflect each client’s unique branding, enabling fast rollout of scalable, on-brand mobile apps.
• Developed visual assets and design libraries, to streamline delivery across multiple client projects, improving design consistency and team efficiency.

Visual Designer - Madpaws          Jan 2016 - Mar 2016

Early-stage pet-sitting startup. Co-founded by Scoopon founder.

• Designed all visual assets across web and marketing, to support user acquisition and platform growth, contributing to early-stage traction.

Design Intern - S1T2          Mar 2015 - Jun 2015

Creative agency specialising in immersive digital experiences and activations for clients like Disney and Adobe.

• Created illustration assets and UI elements for an interactive gaming app, to support storytelling and gameplay design, contributing to a polished user experience for client’s  brand activation.
• Designed high-impact presentation decks and marketing visuals, to support client pitches and campaigns, improving team communication and visual impact.
• Produced digital illustrations using Photoshop and Illustrator, to support a range of creative outputs across projects, helping maintain the studio’s high creative standards.

SKILLS

Design & Prototyping: Figma, Miro, Adobe CC, HTML/CSS

UX Methods: Design systems, Accessibility (WCAG 2.1), IA mapping, Journey design, Usability testing

Workflow: Agile, Jira, Cross-functional collaboration

CORE VALUES IN PRACTICE

Freedom & Care: Designed tools that simplify decisions and respect non-technical users.

Honesty & Trust: Aligned design with real needs — from accessibility to AI integrity.

Health & Balance: Advocated for systems that reduce overwhelm — in design, and in life.

SECURITY CLEARANCE

Australian Citizen

Baseline Clearance - able to obtain

Police Check - already complete

PREVIOUS EXPERIENCE

Assistant to the Creative Director - Jets Swimwear | Retouching, Printing Posters                                    2014 - 2015

Presentation Designer - Ranier Design | Storyboards, Textiles, Uniform Production                                 2013 - 2014

Sales Associate - Country Road | Retail, POS, Customer Service, Mandarin Speaking Customers             2008 - 2010

AWARDS, LEADERSHIP & SPEAKING

Art Express - Exhibited at COFA                                                                                                                                                 2007

EDUCATION & CERTIFICATIONS

Bachelor of Design in Fashion and Textiles (Hons) – University of Technology, Sydney        2012

• Relevant courses: Adobe Creative Suite, Fashion Illustration

REFERENCES

Available upon request