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(1 - 17 April 2023) MoneySmart X Citi貸款獎賞換領計劃 條款及細則 _ MoneySmart x Citi Loan Rewards Redemption - Terms and Conditions.docx
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MoneySmart X Citi貸款獎賞換領計劃

  1. 新客戶於2023年4月1日至2023至4月30日內,經MoneySmart 指定連結成功申請Citi 卡數結餘轉戶貸款/ 特快現金貸款,並於2023年5月14日或之前成功提取指定貸款額可獲MoneySmart 額外現金劵或禮品,詳情如下:

貸款額達 HK$100,000或以上 至 HK$200,000以下, 客戶可獲HK$1,000 超市現金券 或 HK$1,000 Apple 禮品卡 或 HK$1,000 Klook禮券

貸款額達 HK$200,000或以上 至 HK$300,000以下, 客戶可獲HK$2,500 超市現金券 或 HK$2,500Apple 禮品卡 或 Bowers & Wilkins PX 5 耳機(價值$2,488)

貸款額達 HK$300,000或以上 至 HK$500,000以下,客戶可獲HK$4,000 超市現金券 或 HK$4,000 Apple 禮品卡 或 Panasonic F-YCR14H 14L ECONAVI Super Alleru-buster 智慧節能抗敏抽濕機 (價值 $4,380)

貸款額達 HK$500,000 或以上 或HK$800,000以下,客戶可獲HK$5,000 超市現金券 或 HK$5,000 Apple 禮品卡 或  Harman Kardon Citation Surround 無線音箱(價值$4,990)

貸款額達 HK$800,000 或以上 ,客戶可獲額外HK$7,500 超市現金券 或 HK$7,500 Apple 禮品卡 或 Samsung Galaxy S23+ 256GB 智能手機 (價值 $7,598)

  1. 客戶於推廣期內申請並於2023年5月14日或之前成功提取Citi卡數結餘轉戶貸款/ 特快現金貸款之指定貸款額,而還款期為12個月或以上的合資格客戶方可獲享迎新優惠。只適用於申請當日不持有任何由花旗銀行 所提供之私人貸款之客戶。

  1. 必須於2023年6月30日或之前登入MoneySmart Dashboard 並完成「我的財務狀況」及提交獎賞換領表格
  1. 申請人必須提交完整及準確的換領獎賞表格,否則將失去獲得禮品資格。
  2. 申請人可就同一申請提交多於一份換領獎賞表格,並以最新提交的為準。收到最終換領獎賞表格後,將不再受理任何信息的更改。
  3. 禮品金額和禮品類型是根據您申請的貸款及申請時的推廣為準。請確保您選擇的禮物是合符您的申請資格所獲得的禮物。我們保留最終更改的權利。
  1. 合資格的新客戶需確保填寫正確資料。 MoneySmart 將不會負責因為客戶填寫錯誤資料而導致任何禮品兌換的延誤或遺漏。當中包括:
  1. 申請人提交不完整的換領獎賞表格將被取消獲獎資格。申請人提交錯誤或含欺詐信息的換領獎賞表格也將被取消獲獎資格。
  2. MoneySmart不會為因互聯網連接問題或其他原因而未收到的任何換領獎賞表格負責。
  3. 在申請人收到確認電郵前,換領獎賞表格將不會被視為成功提交。MoneySmart有機會要求申請人提供此電子郵件的副本以核實他們的申請。
  4. 收到換領獎賞表格確認電郵並不等同於您的申請獲批,也不能用以確認您的獲獎條件。獲獎資格由銀行決定,銀行報告將保留最終決定權。
  1. 申請人之參考編號及貸款金額將轉交至Citibank花旗銀行(香港)作核實領取MoneySmart.hk獨家禮遇之資格。
  2. 合資格並在推廣期成功申請的用戶,會於推廣期完結後4個月內收到獎賞(因應實際供貨安排,日子有機會更改)收到獎賞。
  3. 如不合資格領獎,恕不另行經電郵通知。 申請人可登入MoneySmart帳戶到「我的換領獎賞紀錄 」查看申請狀態。
  4. 如有任何爭議,MoneySmart保留最終決定權
  5. 如有任何查詢,請電郵至contact@moneysmart.hk
  6. 如不合資格領獎,恕不另行通知
  7. MoneySmart 不會為由銀行的任何行為或疏忽和/或不可控因素而導致的禮品派發延遲或錯誤負責。
  8. MoneySmart保留更改禮品的最終權利。如果禮品需延遲送出,MoneySmart將通知收件人並作出必要安排以發送禮品。
  9. 如果MoneySmart發現該申請是透過其他渠道提交,或在推廣期限之外完成的,和/或涉嫌欺詐,違反推廣目的,或不符合推廣條款及細則,則MoneySmart保留拒絕任何兌換禮品的權利。如有爭議,MoneySmart保留最終決定權。如果我們懷疑申請人參與任何形式的非法活動或欺詐,我們將保留向警方或有關當局報告及追究權利。
  10. 如有任何關於本次優惠的查詢,請於2023年10月31日或之前電郵至contact@moneysmart.hk,逾期查詢恕不受理 (限期前提出查詢,正在跟進中的個案除外)
  11. 如不合資格領獎,恕不另行通知
  12. 參加活動即表示所有申請人同意受這些條款和條件。MoneySmart保留隨時修改推廣條款和條件的權利,恕不另行通知。
  13. 成功申請人將不再有權就是次推廣活動之指定貸款的同一申請獲得其他獎勵(如有)。
  14. 申請指定貸款並參與MoneySmart是次推廣的資格是由貸款機構作審核:
  1. 申請人了解並同意,所有金融產品(包括但不限於信用卡、保險和貸款)的申請均由該產品機構自行決定,並保留最終決定權; MoneySmart 不保證任何信用卡和貸款產品的審核狀況。
  2. 獲批的產品須經MoneySmart連結申請,MoneySmart將會與發卡機構核實。
  1. MoneySmart對與此推廣活動有關的所有事項保留最終決定權,並對所有申請人俱有約束力,包括確定申請人或申請是否符合這些獲獎的條件。
  2. 如果申請人被發現或合理懷疑參與任何形式的欺詐行為(包括但不限於虛假身份、篡改圖像、故意發送垃圾郵件或操控任何 MoneySmart 的流程或網站),MoneySmart 將保留取消任何參與者的資格並扣留或沒收全部或部分禮品的權利。
  3. 是次推廣不會作任何豁免,包括但不限於延長換領獎賞期限、更改條款或重發禮品等豁免要求一律不會受理。
  4. 如不合資格領獎,恕不另行經電郵通知。 申請人可登入MoneySmart帳戶到「我的換領獎賞紀錄 」查看申請狀態。
  5. 除特別說明之情況,所有已獲批之獎賞不能兌現或更改為其他禮品。
  6. 申請者明白及接納獎賞由MoneySmart提供,Citibank花旗銀行(香港)毋須對該額外禮遇負上任何責任。如有任何爭議,將交由MoneySmart 與申請者解決,並不影響申請者交還貸款予Citibank花旗銀行(香港)的權責。
  7. 此優惠不適用於花旗銀行(香港)有限公司及花旗集團其下之員工。

合資格並在推廣期成功申請的用戶,會於推廣期完結後4個月內收到獎賞(因應實際供貨安排,日子有機會更改)收到獎賞,請參閱以下的處理獎賞時間表

處理獎賞程序:

日期:

推廣活動結束

2023年4月30日

換領獎賞表格的開放時間

2023年4月1日至2023年6月30日

等候銀行核實領獎資格

2023年5月1日至2023年6月30日

階段 A

處理合乎資格的客戶

2023年7月的第一個星期

階段 B

聯絡供應商安排發送禮物

2023年7月的第二個星期

供應商開始發送禮物予合乎資格的客戶

在2023年7月的第三個星期至2023年8月的第四個星期之間


MoneySmart X Citi Loan Rewards Redemption Programme

Terms & Condition

  1. Customers who successfully apply the approved loan for Citi Card Debt Consolidation Loan/ Speedy Cash Loanvia designated link on MoneySmart website during the Promotional Period of 1 April, 2023 to 30 April 2023,  and drawn down on or before May 14, 2023 will be awarded with the corresponding amount of coupons as follows:


If the loan amount is between HK$100,000 - HK$199,999, the customer is eligible for a HK$1,000 Supermarket voucher or HK$1,000 Apple Gift Card/ Klook vouchers

If the loan amount is between HK$200,000 - HK$299,999, the customer is eligible for a HK$3,000 Supermarket Voucher/HK$3,000 Apple Gift Card/ Bowers & Wilkins PX 5 Headphone (Retail Value: HK$2,398)

If the loan amount is between HK$300,000 - HK$499,999, the customer is eligible for a HK$4,000 Supermarket Voucher/ HK$4,000 Apple Gift Card/ PANASONIC F-YCR14H 14L ECONAVI Super Alleru-buster Dehumidifier (Retail price $4,380)

If the loan amount is HK$500,000 - HK$799,999, the customer is eligible for HK$5,000 Supermarket Voucher/ HK$5,000 Apple Gift Card/ Harman Kardon Citation Surround Wireless Speaker (value $4,990)

If the loan amount is HK$800,000 or above, the customer is eligible for HK$7,500 Supermarket Voucher / HK$7,500 Apple Gift Card/ Samsung Galaxy S23+ 256GB (retail price $7,598)

  1. Customers who successfully apply for Citi Debt Consolidation Loan within the Promotion Period and drawn down on or before May 14, 2023 with a specific loan amount and repayment term 12 months or above will be eligible for the Welcome Offer. Only applicable to customers who do not hold any Personal Loan account offered by Citibank (Hong Kong) Limited at the time of application.
  2. Customers must complete "My Financial Profile" and submit the redemption form on or before 30 June, 2023
  1. Applicants who do not complete the Claim Form fully, and accurately will not be eligible for the Gift.
  2. Applicants may submit more than one Claim Form for the same application, and the latest submission taken as final. No further changes to the details in the Claim Form will be entertained after the final entry is received.
  3. The Gift amount and Gift type are based on the promotional period of the card you have applied for. Please ensure that the Gift you have selected is the Gift that you qualify for, should you be eligible. We reserve the right to make changes at our absolute discretion.
  1. You must apply for and complete the whole application process on MoneySmart website (https://www.moneysmart.hk/) and the designated link for Citi Card Debt Consolidation Loan/ Speedy Cash Loanin order to qualify.
  2. Before the application through the MoneySmart, please first Turn off ad block; Clear the cookies; Don’t use incognito mode; Turn off the prevent cross-site tracking (Safari users) or Turn off do not track function (Chrome users). After clicking MoneySmart’s designated link, please complete the application from asap; Do not open another web page.
  3. Applicant’s reference number will be collected to Citi to verify eligible applications for the Citi Loan reward program.
  4. An Eligible New Customer whose application is approved within the Promotion Period will receive their Sign-Up Gift within 4 months after the end of Promotion.
  5. Please note that only eligible users will be notified by MoneySmart via email. Users could log into MoneySmart account to check application status.
  6. Eligible New Customers shall be solely responsible to share the correct details with MoneySmart. MoneySmart shall not be responsible for any defaults/failure in gift redemption due to incorrect information(s) shared by the customers. In this regard:
  1. Participants who submit incomplete Claim Forms will not be eligible for any rewards. Participants who submit Claim Forms containing invalid or fraudulent information will also be disqualified from MoneySmart rewards.
  2. MoneySmart is not responsible for any information not received due to internet connectivity issues or otherwise.
  3. Claim Forms will not be confirmed as submitted until participants receive an email confirmation. MoneySmart may from time to time request participants to provide a copy of this email to verify their applications.
  4. Claim Form submissions confirmation do not equate to your application approval, nor does it confirm your Eligibility Conditions. These are all decided by the bank and the bank’s decision is final and binding.
  1. MoneySmart shall not be liable for delay or error in Gift transfer occurring due to any acts or omissions of the banks and/or due to any reason beyond its control.
  2. MoneySmart reserves the final right to change the Gifts given. In the case of delays in the delivery of the Gifts, MoneySmart will notify the recipients and make the necessary arrangements to deliver the Gifts.
  3. MoneySmart reserves the right to reject any Gift redemption if the application is found to be made via other channels, or completed outside of the Qualifying Period, and/or fraudulent, against the spirit of the promotion, or non-compliant with the Promotion Terms and Conditions. In the event of disputes, MoneySmart’s decision shall be final. Where we suspect a participant is participating in any form of unlawful activity or fraud, we reserve the right to report such activity or suspicions to the police or relevant authorities.
  4. For any enquiry regarding this promotion, customers are to contact MoneySmart on or before 31 October  2023 at contact@moneysmart.hk, overdue enquiry will not be addressed. (Ongoing cases which were enquired before the deadline are excluded.)
  5. In case of dispute, MoneySmart reserves the right of final decision on the interpretation of these Terms and Conditions.
  6. For any enquiries, please email contact@moneysmart.hk
  7. Please note that only eligible users will be notified by MoneySmart.
  8. By participating in this Promotion, each participant agrees to be bound by these Terms and Conditions. MoneySmart reserves the right to amend the Terms and Conditions of the Promotion at any time, without prior notice.
  9. This promotion cannot be combined with any other offers. The Successful Applicant shall NOT be further entitled to receive other rewards in relation to the same application for the Eligible Loan, if any.
  10. Where eligibility for MoneySmart Promotion rewards are conditional on eligible product approval by the financial product issuer:
  1. Participants acknowledge and agree that approval on applications for all financial products (including but not limited to credit cards, insurance, and loans) are made at each product issuer’s discretion. Their decisions are final; MoneySmart does not guarantee the approval of any Credit Card and Loan products.
  2. The approved product must have been applied for via MoneySmart. MoneySmart shall consult with its product issuing part.
  1. MoneySmart’s decision on all matters relating to this Promotion is final and binding on all participants, including determining whether a claimant or claim is eligible under these terms.
  2. Please note that only eligible users will be notified by MoneySmart via email. Users could log into MoneySmart account to check application status.
  3. MoneySmart reserves the right to (at its own discretion) disqualify any participant and withhold or confiscate in full or part, any MoneySmart rewards if the participant is found to be, or reasonably suspected of participating in any form of fraudulent practices (including but not limited to false identities, doctoring images, wilful spamming or manipulation of any MoneySmart’s processes, or website).
  4. Requests for exceptions on voucher conditions (including but not limited to extending validity dates, amending conditions, or reissuing vouchers) cannot be entertained; no exceptions are possible.
  5. Unless otherwise stated, all rewards assigned for respective product approval are not strictly exchangeable for cash or other gifts / rewards.
  6. This Promotion is offered by MoneySmart and all queries about the promotion should be directed to MoneySmart. All queries regarding the Eligible Loans, including but not limited to application status and the Eligible Loans themselves should be directed to relevant Loan Providers.
  7. Applicants understand and accept that the gift is provided by MoneySmart. Citibank (Hong Kong) shall not act as, or assume any liability of, the gift supplier (or its agent). Any claim, complaint, or dispute concerning the gift must be referred to and resolved between the relevant supplier and the Applicant, which shall in no way relieve such Applicant from his/her, payment or other obligations to Citibank (Hong Kong) .
  8. The Offer is not applicable for staff who employed under Citibank (Hong Kong) Limited (CHKL) and Citigroup.

An Eligible New Customer whose application is approved within the Promotion Period will receive their Sign-Up Gift within 4 months after the end of Promotion.Please refer to our fulfillment timeline as below.

Fulfillment Stage:

Date:

End of Campaign

30-Apr-2023

Opening Period of the Claim Form

1-Apr-2023 till 30-Jun-2023

Awaiting Report from Bank

1-May-2023 til 30-Jun-2023

Stage A

Processing of Eligible Customers

1st week of Jul-2023

Stage B

Processed List of Eligible Customers Sent to Supplier

2rd week of Jul-2023

Start of Gift Delivery by Supplier


Between 3rd week of Jul
-2023 to 4th week of Augl-2023