Privacy Policy for Subeca
Effective Date: October 3, 2024
Subeca, Inc. ("Subeca," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when using the Subeca mobile app or visiting our website, Subeca.com. The Subeca mobile app and website are collectively referred to as the “Service”. This Privacy Policy also applies to personal information collected by us offline through trade shows, seminars, conferences, or other in person activities.
We use your personal information to provide and improve the Service. By using the Service, you agree to the collection and use of the personal information in accordance with this Privacy Policy.
We may modify this Privacy Policy at any time at our discretion. Material changes will be conspicuously posted on the Service or communicated to you directly. All changes will be effective immediately upon posting to the Service.
1. Information We Collect
We may collect the following types of information:
- Personal Information: You personally identifiable information including your name, address, email address, phone number and your Subeca account information.
- Metering Data: Water usage data collected from the AMI (Advanced Metering Infrastructure) system.
- Technical Data: IP address, browser type, device type, operating system, etc.
- Usage Data: Information collected automatically regarding your use and interactions with our Service.
- Other Information: Any other information you choose to provide to us.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our Service, including water metering and related operations.
- To improve the services offered by Subeca and develop new products.
- To manage your account.
- To communicate with you, including responding to your inquiries and requests and for providing you with customer support.
- To contact you with marketing or promotional materials and other information regarding our products and services that may be of interest to you.
- To comply with legal obligations.
- To protect the rights, property, or safety of Subeca, our users, or others.
- To perform data analysis in order to evaluate and improve our Service, products, services, marketing and your experience.
- To resolve disputes and troubleshoot problems.
3. Sharing Your Information
We may share your information in the following circumstances:
- With service providers who assist us in operating our business.
- With regulatory authorities or law enforcement agencies as required by law.
- In connection with a business transfer (e.g., merger, reorganization or acquisition of our business by another company).
- For another purpose with your prior consent.
Subeca will not sell or otherwise disclose or transfer your personal information to a third party for monetary or other valuable consideration.
4. Security of Your Information
The security of your personal information is important to us. We implement administrative, technical and physical security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Choices
You have choices regarding the collection, use, and sharing of your information:
- You may choose not to provide certain information, although this may limit your ability to use some of our Service.
- You can opt-out of receiving marketing communications from us.
6. Accessing and Updating Your Information
You can access and update your personal information by contacting us using the information provided at the end of this Privacy Policy.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Service.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
By using our Service, you consent to the collection and use of your information as described in this Privacy Policy.
Last Updated: 10/03/2024