An Open Letter to Trimet Management

Please do not phase out monthly paper tickets!

I've tried using the new Hop Fastpass to ride the MAX. I absolutely hate it. I’ve gone back to my monthly paper ticket. Here’s why;

In order for a new technology to supersede an old technology, it must be cheaper, faster, better. It must benefit the user. From my perspective, the Hop Fastpass does none of these things. I’m sure it benefits Trimet. But as far as I’m concerned, Trimet should have spent its $30 million dollars on making Portland mass transit safer, faster, and more reliable.

Hop Fastpass = Epic Fail

Keep the monthly paper tickets! Please.