Confidential

Last updated: 2020-08-27

Firewall Information for Blindside Networks Hosting of BigBlueButton

BigBlueButton is a web conferencing system for online learning.

Most organizations don’t need to make any custom changes to their firewalls for faculty and students to use BigBlueButton from within their organization.

However, if BigBlueButton does not work behind your firewall — such as FireFox and Chrome giving a WebRTC 1007 error when attempting to connect via microphone — you’ll need to have your IT department update your firewall settings to allow the following traffic

to the BigBlueButton servers listed below (the specific set of servers depends on your region).

In addition, to improve the success and speed of WebRTC media connections, we recommend allowing the following network traffic to the STUN and TURN servers listed at the bottom of this document:

We also provide notifications of updates to this document via a mailing list. Notifications will be provided 2 week prior to any changes taking effect. To receive these notifications, please contact support@blindsidenetworks.com and provide the name and email address of a contact.

Table of Contents

Table of Contents

BigBlueButton servers

North America Region 1

North America Region 2 (Canada)

European Region

Australia/Oceania Region

STUN and TURN servers (all regions)

BigBlueButton servers

North America Region 1

All servers in North America region 1 use the hostname pattern "mNNN.rna1.blindsidenetworks.com"

Your BigBlueButton api credentials hostname looks like "username.api.rna1.blindsidenetworks.com" or "username.lb6.blindsidenetworks.com" if you are using this region.

Hostname

IP Address

m017.rna1.blindsidenetworks.com

72.55.137.208

2607:f748:1200:111::1:17

m023.rna1.blindsidenetworks.com

72.55.168.44

2607:f748:1200:113::1:23

m025.rna1.blindsidenetworks.com

72.55.146.213

2607:f748:1200:114::1:25

m035.rna1.blindsidenetworks.com

192.99.0.14

2607:5300:60:310e::

m036.rna1.blindsidenetworks.com

192.99.8.108

2607:5300:60:396c::

m037.rna1.blindsidenetworks.com

198.27.69.110

2607:5300:60:1e6e::

m040.rna1.blindsidenetworks.com

192.99.36.209

2607:5300:60:4bd1::

m041.rna1.blindsidenetworks.com

192.99.35.36

2607:5300:60:4a24::

m042.rna1.blindsidenetworks.com

192.99.35.12

2607:5300:60:4a0c::

m043.rna1.blindsidenetworks.com

192.99.34.86

2607:5300:60:4956::

m044.rna1.blindsidenetworks.com

192.99.34.31

2607:5300:60:491f::

m054.rna1.blindsidenetworks.com

142.44.136.10

2607:5300:0203:1f0a::

m055.rna1.blindsidenetworks.com

142.44.136.11

2607:5300:0203:1f0b::

m056.rna1.blindsidenetworks.com

108.163.129.105

2607:f748:1200:108::1:56

m057.rna1.blindsidenetworks.com

108.163.129.106

2607:f748:1200:108::1:57

m058.rna1.blindsidenetworks.com

108.163.129.107

2607:f748:1200:108::1:58

m063.rna1.blindsidenetworks.com

174.142.192.217

2607:f748:1200:118::1:63

m064.rna1.blindsidenetworks.com

142.44.213.228

2607:5300:203:24e4::

m066.rna1.blindsidenetworks.com

142.44.213.230

2607:5300:203:24e6::

m067.rna1.blindsidenetworks.com

192.95.32.15

2607:5300:0060:2f0f::

m071.rna1.blindsidenetworks.com

192.95.32.18

2607:5300:0060:2f12::

m072.rna1.blindsidenetworks.com

192.95.32.40

2607:5300:0060:2f28::

m073.rna1.blindsidenetworks.com

192.95.32.142

2607:5300:0060:2f8e::

m074.rna1.blindsidenetworks.com

192.95.33.107

2607:5300:0060:306b::

m075.rna1.blindsidenetworks.com

192.95.33.126

2607:5300:0060:307e::

m076.rna1.blindsidenetworks.com

192.95.33.141

2607:5300:0060:308d::

m077.rna1.blindsidenetworks.com

192.95.33.150

2607:5300:0060:3096::

m078.rna1.blindsidenetworks.com

192.95.33.168

2607:5300:0060:30a8::

m079.rna1.blindsidenetworks.com

192.95.33.183

2607:5300:0060:30b7::

m080.rna1.blindsidenetworks.com

209.172.32.228

2607:f748:1200:11e::1:80

m081.rna1.blindsidenetworks.com

209.172.32.229

2607:f748:1200:11e::1:81

m082.rna1.blindsidenetworks.com

209.172.32.230

2607:f748:1200:11e::1:82

m083.rna1.blindsidenetworks.com

209.172.32.231

2607:f748:1200:11e::1:83

m084.rna1.blindsidenetworks.com

209.172.32.235

2607:f748:1200:11e::1:84

m085.rna1.blindsidenetworks.com

209.172.32.232

2607:f748:1200:11e::1:85

m087.rna1.blindsidenetworks.com

209.172.32.233

2607:f748:1200:11e::1:87

m088.rna1.blindsidenetworks.com

209.172.32.234

2607:f748:1200:11e::1:88

m093.rna1.blindsidenetworks.com

209.172.32.236

2607:f748:1200:11e::1:93

m094.rna1.blindsidenetworks.com

209.172.32.237

2607:f748:1200:11e::1:94

m095.rna1.blindsidenetworks.com

209.172.32.239

2607:f748:1200:11e::1:95

m096.rna1.blindsidenetworks.com

209.172.32.238

2607:f748:1200:11e::1:96

 

Due to the growth in North America we’ve added the following servers to our pool in North America

North America Region 2 (Canada)

All servers in North America region 2 (Canada) use the hostname pattern "cNNN.rna2.blindsidenetworks.com"

Your BigBlueButton api credentials hostname looks like "username.api.rna2.blindsidenetworks.com" if you are using this region.

c053.rna2.blindsidenetworks.com

142.44.136.9

2607:5300:0203:1f09::

c062.rna2.blindsidenetworks.com

174.142.82.26

2607:f748:1200:11a::1:62

c065.rna2.blindsidenetworks.com

142.44.213.229

2607:5300:203:24e5::

c086.rna2.blindsidenetworks.com

66.70.176.79

2607:5300:203:194f::

European Region

All servers in Europe use the hostname pattern "eNNN.reu1.blindsidenetworks.com"

Your BigBlueButton api credentials hostname looks like "username.api.reu1.blindsidenetworks.com" if you are using this region.

Hostname

IP Address

e019.reu1.blindsidenetworks.com

91.121.222.86

2001:41d0:2:8556::

e020.reu1.blindsidenetworks.com

37.187.57.148

2001:41d0:b:594::

e049.reu1.blindsidenetworks.com

185.80.221.84

2a02:2498:f000:10::1:0

e050.reu1.blindsidenetworks.com

185.80.221.123

2a02:2498:f000:11::1:0

e059.reu1.blindsidenetworks.com

145.239.70.212

2001:41d0:0303:3ad4::

e060.reu1.blindsidenetworks.com

145.239.70.213

2001:41d0:0303:3ad5::

e068.reu1.blindsidenetworks.com

54.37.82.66

2001:41d0:0203:2342::

e069.reu1.blindsidenetworks.com

51.68.37.104

2001:41d0:0203:3868::

e070.reu1.blindsidenetworks.com

51.68.37.103

2001:41d0:0203:3867::

Due to the growth in Europe we’ve added the following servers to our poolbig

Australia/Oceania Region

All servers in this Australia-based zone use the hostname pattern "aNNN.roc2.blindsidenetworks.com"

Your BigBlueButton api credentials hostname looks like "username.api.roc2.blindsidenetworks.com" if you are using this region.

STUN and TURN servers (all regions)

Hostname

IP Address

turn1.rna1.turn.blindsidenetworks.com

70.38.71.8

174.142.34.40

174.142.34.41

174.142.34.42

174.142.34.43

2607:f748:1200:116::1:1:0

2607:f748:1200:116::1:1:1

turn2.rna1.turn.blindsidenetworks.com

67.205.89.112

72.55.149.176

72.55.149.177

72.55.149.178

72.55.149.179

2607:f748:1200:115::1:2:0

2607:f748:1200:115::1:2:1

turn4.reu1.turn.blindsidenetworks.com

178.62.204.52

206.189.242.91

2a03:b0c0:2:d0::85:8001

2a03:b0c0:2:d0::85:8002

turn5.reu1.turn.blindsidenetworks.com

157.230.77.225

46.101.180.168

2a03:b0c0:3:d0::58:1001

2a03:b0c0:3:d0::58:1002

turn6.rna1.blindsidenetworks.com

64.227.25.38

165.227.252.138

2604:a880:400:d0::b62:b001

2604:a880:400:d0::b62:b002

turn7.rna1.blindsidenetworks.com

159.203.35.139

2604:a880:cad:d0::36:1

2604:a880:cad:d0::36:2

turn8.rna1.blindsidenetworks.com

142.93.190.81

45.55.124.139

2604:a880:800:c1::150:5001

2604:a880:800:c1::150:5002

turn9.rna1.blindsidenetworks.com

69.55.54.22

206.189.253.12

2604:a880:400:d0::17f1:d001

2604:a880:400:d0::17f1:d002