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Hosted Servers Firewall Information
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Firewall Information for Blindside Networks Hosting of BigBlueButton

BigBlueButton is a web conferencing system for online learning.

Most organizations don’t need to make any custom changes to their firewalls for faculty and students to use BigBlueButton from within their organization.

However, if BigBlueButton does not work behind your firewall — such as FireFox and Chrome giving a WebRTC 1007 error when attempting to connect via microphone — you’ll need to have your IT department update your firewall settings to allow the following traffic to the BigBlueButton servers.

In addition, to improve the success and speed of WebRTC media connections, we recommend allowing the following network traffic to the STUN and TURN servers:

For further details, please contact support@blindsidenetworks.com.