Confidential
Last updated: 2020-08-27
Firewall Information for Blindside Networks Hosting of BigBlueButton
BigBlueButton is a web conferencing system for online learning.
Most organizations don’t need to make any custom changes to their firewalls for faculty and students to use BigBlueButton from within their organization.
However, if BigBlueButton does not work behind your firewall — such as FireFox and Chrome giving a WebRTC 1007 error when attempting to connect via microphone — you’ll need to have your IT department update your firewall settings to allow the following traffic
- Outgoing TCP connections to ports 80 and 443 (HTTP, HTTPS, RTMPS/Flash media)
- Outgoing and return UDP packets to port range 16384-32768 (WebRTC media)
to the BigBlueButton servers listed below (the specific set of servers depends on your region).
In addition, to improve the success and speed of WebRTC media connections, we recommend allowing the following network traffic to the STUN and TURN servers listed at the bottom of this document:
- Outgoing and return UDP packets to port 3478 (STUN and TURN)
- Outgoing TCP connections to port 443 (TURN over TLS)
We also provide notifications of updates to this document via a mailing list. Notifications will be provided 2 week prior to any changes taking effect. To receive these notifications, please contact support@blindsidenetworks.com and provide the name and email address of a contact.
Table of Contents
North America Region 2 (Canada)
STUN and TURN servers (all regions)
BigBlueButton servers
North America Region 1
All servers in North America region 1 use the hostname pattern "mNNN.rna1.blindsidenetworks.com"
Your BigBlueButton api credentials hostname looks like "username.api.rna1.blindsidenetworks.com" or "username.lb6.blindsidenetworks.com" if you are using this region.
Hostname | IP Address |
m017.rna1.blindsidenetworks.com | 72.55.137.208 2607:f748:1200:111::1:17 |
m023.rna1.blindsidenetworks.com | 72.55.168.44 2607:f748:1200:113::1:23 |
m025.rna1.blindsidenetworks.com | 72.55.146.213 2607:f748:1200:114::1:25 |
m035.rna1.blindsidenetworks.com | 192.99.0.14 2607:5300:60:310e:: |
m036.rna1.blindsidenetworks.com | 192.99.8.108 2607:5300:60:396c:: |
m037.rna1.blindsidenetworks.com | 198.27.69.110 2607:5300:60:1e6e:: |
m040.rna1.blindsidenetworks.com | 192.99.36.209 2607:5300:60:4bd1:: |
m041.rna1.blindsidenetworks.com | 192.99.35.36 2607:5300:60:4a24:: |
m042.rna1.blindsidenetworks.com | 192.99.35.12 2607:5300:60:4a0c:: |
m043.rna1.blindsidenetworks.com | 192.99.34.86 2607:5300:60:4956:: |
m044.rna1.blindsidenetworks.com | 192.99.34.31 2607:5300:60:491f:: |
m054.rna1.blindsidenetworks.com | 142.44.136.10 2607:5300:0203:1f0a:: |
m055.rna1.blindsidenetworks.com | 142.44.136.11 2607:5300:0203:1f0b:: |
m056.rna1.blindsidenetworks.com | 108.163.129.105 2607:f748:1200:108::1:56 |
m057.rna1.blindsidenetworks.com | 108.163.129.106 2607:f748:1200:108::1:57 |
m058.rna1.blindsidenetworks.com | 108.163.129.107 2607:f748:1200:108::1:58 |
m063.rna1.blindsidenetworks.com | 174.142.192.217 2607:f748:1200:118::1:63 |
m064.rna1.blindsidenetworks.com | 142.44.213.228 2607:5300:203:24e4:: |
m066.rna1.blindsidenetworks.com | 142.44.213.230 2607:5300:203:24e6:: |
m067.rna1.blindsidenetworks.com | 192.95.32.15 2607:5300:0060:2f0f:: |
m071.rna1.blindsidenetworks.com | 192.95.32.18 2607:5300:0060:2f12:: |
m072.rna1.blindsidenetworks.com | 192.95.32.40 2607:5300:0060:2f28:: |
m073.rna1.blindsidenetworks.com | 192.95.32.142 2607:5300:0060:2f8e:: |
m074.rna1.blindsidenetworks.com | 192.95.33.107 2607:5300:0060:306b:: |
m075.rna1.blindsidenetworks.com | 192.95.33.126 2607:5300:0060:307e:: |
m076.rna1.blindsidenetworks.com | 192.95.33.141 2607:5300:0060:308d:: |
m077.rna1.blindsidenetworks.com | 192.95.33.150 2607:5300:0060:3096:: |
m078.rna1.blindsidenetworks.com | 192.95.33.168 2607:5300:0060:30a8:: |
m079.rna1.blindsidenetworks.com | 192.95.33.183 2607:5300:0060:30b7:: |
m080.rna1.blindsidenetworks.com | 209.172.32.228 2607:f748:1200:11e::1:80 |
m081.rna1.blindsidenetworks.com | 209.172.32.229 2607:f748:1200:11e::1:81 |
m082.rna1.blindsidenetworks.com | 209.172.32.230 2607:f748:1200:11e::1:82 |
m083.rna1.blindsidenetworks.com | 209.172.32.231 2607:f748:1200:11e::1:83 |
m084.rna1.blindsidenetworks.com | 209.172.32.235 2607:f748:1200:11e::1:84 |
m085.rna1.blindsidenetworks.com | 209.172.32.232 2607:f748:1200:11e::1:85 |
m087.rna1.blindsidenetworks.com | 209.172.32.233 2607:f748:1200:11e::1:87 |
m088.rna1.blindsidenetworks.com | 209.172.32.234 2607:f748:1200:11e::1:88 |
m093.rna1.blindsidenetworks.com | 209.172.32.236 2607:f748:1200:11e::1:93 |
m094.rna1.blindsidenetworks.com | 209.172.32.237 2607:f748:1200:11e::1:94 |
m095.rna1.blindsidenetworks.com | 209.172.32.239 2607:f748:1200:11e::1:95 |
m096.rna1.blindsidenetworks.com | 209.172.32.238 2607:f748:1200:11e::1:96 |
Due to the growth in North America we’ve added the following servers to our pool in North America
North America Region 2 (Canada)
All servers in North America region 2 (Canada) use the hostname pattern "cNNN.rna2.blindsidenetworks.com"
Your BigBlueButton api credentials hostname looks like "username.api.rna2.blindsidenetworks.com" if you are using this region.
c053.rna2.blindsidenetworks.com | 142.44.136.9 2607:5300:0203:1f09:: |
c062.rna2.blindsidenetworks.com | 174.142.82.26 2607:f748:1200:11a::1:62 |
c065.rna2.blindsidenetworks.com | 142.44.213.229 2607:5300:203:24e5:: |
c086.rna2.blindsidenetworks.com | 66.70.176.79 2607:5300:203:194f:: |
European Region
All servers in Europe use the hostname pattern "eNNN.reu1.blindsidenetworks.com"
Your BigBlueButton api credentials hostname looks like "username.api.reu1.blindsidenetworks.com" if you are using this region.
Hostname | IP Address |
e019.reu1.blindsidenetworks.com | 91.121.222.86 2001:41d0:2:8556:: |
e020.reu1.blindsidenetworks.com | 37.187.57.148 2001:41d0:b:594:: |
e049.reu1.blindsidenetworks.com | 185.80.221.84 2a02:2498:f000:10::1:0 |
e050.reu1.blindsidenetworks.com | 185.80.221.123 2a02:2498:f000:11::1:0 |
e059.reu1.blindsidenetworks.com | 145.239.70.212 2001:41d0:0303:3ad4:: |
e060.reu1.blindsidenetworks.com | 145.239.70.213 2001:41d0:0303:3ad5:: |
e068.reu1.blindsidenetworks.com | 54.37.82.66 2001:41d0:0203:2342:: |
e069.reu1.blindsidenetworks.com | 51.68.37.104 2001:41d0:0203:3868:: |
e070.reu1.blindsidenetworks.com | 51.68.37.103 2001:41d0:0203:3867:: |
Due to the growth in Europe we’ve added the following servers to our poolbig
Australia/Oceania Region
All servers in this Australia-based zone use the hostname pattern "aNNN.roc2.blindsidenetworks.com"
Your BigBlueButton api credentials hostname looks like "username.api.roc2.blindsidenetworks.com" if you are using this region.
STUN and TURN servers (all regions)
Hostname | IP Address |
turn1.rna1.turn.blindsidenetworks.com | 70.38.71.8 174.142.34.40 174.142.34.41 174.142.34.42 174.142.34.43 2607:f748:1200:116::1:1:0 2607:f748:1200:116::1:1:1 |
turn2.rna1.turn.blindsidenetworks.com | 67.205.89.112 72.55.149.176 72.55.149.177 72.55.149.178 72.55.149.179 2607:f748:1200:115::1:2:0 2607:f748:1200:115::1:2:1 |
turn4.reu1.turn.blindsidenetworks.com | 178.62.204.52 206.189.242.91 2a03:b0c0:2:d0::85:8001 2a03:b0c0:2:d0::85:8002 |
turn5.reu1.turn.blindsidenetworks.com | 157.230.77.225 46.101.180.168 2a03:b0c0:3:d0::58:1001 2a03:b0c0:3:d0::58:1002 |
turn6.rna1.blindsidenetworks.com | 64.227.25.38 165.227.252.138 2604:a880:400:d0::b62:b001 2604:a880:400:d0::b62:b002 |
turn7.rna1.blindsidenetworks.com | 159.203.35.139 2604:a880:cad:d0::36:1 2604:a880:cad:d0::36:2 |
turn8.rna1.blindsidenetworks.com | 142.93.190.81 45.55.124.139 2604:a880:800:c1::150:5001 2604:a880:800:c1::150:5002 |
turn9.rna1.blindsidenetworks.com | 69.55.54.22 206.189.253.12 2604:a880:400:d0::17f1:d001 2604:a880:400:d0::17f1:d002 |