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NekoCon Convention Policies
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NekoCon Convention Policies

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Age-Restricted Materials & 18+ Wristband Policy

Artist Alley Policy

Autograph Policy

Behavior Policy

Costume Policy

Dance Policy

Entrance & Access Policy

Exhibit Hall Policy

Food & Beverage Policy

Footwear Policy

Harassment Policy

Legal Compliance Policy

Lost and Found Policy

Membership Badge Policy

Minor Policy

Mobility Devices Policy

Photography Policy

Property Damage Policy

Policy Amendments

Service Animal Policy

Sleeping Policy

Solicitation Policy

Substance Use Policy

Theft Policy

Weapons Policy

Age-Restricted Materials & 18+ Wristband Policy

To ensure compliance with state law and to maintain a safe environment, NekoCon enforces strict rules regarding access to adult content and age-restricted programming.

Age-Restricted Materials

18+ Panels & Video Rooms

How to Get an 18+ Wristband

Wristband Rules

Important Notes

NekoCon staff reserves the right to refuse entry to anyone unable to provide valid ID upon request.


Artist Alley Policy

General

All convention rules apply inside Artist Alley unless expanded here.

Prohibited Conduct

Photography Restrictions

Props & Costumes

Bags & Storage

Unattended Items

Purchased Items

Right to Deny Entry

  1. Department Head of Artist Alley
  2. Division Heads of Finance
  3.  Convention Chairperson


Autograph Policy

General

Autographs are a highlight of NekoCon but demand often exceeds supply. To maximize fairness, rules must be followed.

Official Sessions

What Guests Will / Will Not Sign

Etiquette

How Sessions Work

Enforcement


Behavior Policy


Costume Policy

General Guidelines

Costume Appropriateness

Prohibited Conduct

Safety & Weather

Footwear & Mobility

Body Paint & Liquids

Mask Policy

Large Costumes

Policy Authority

Dance Policy

The NekoCon Dance is a place for fun, music, and energy — but it must also remain safe for all attendees. Please review and follow the rules below.

Props & Performance

Masks & Face Coverings

Bags, Food & Drink

Behavior & Safety

Authority

NekoCon and Event Support Solutions, Inc. (ESSI) reserve the right to amend these rules at any time.


Entrance & Access Policy

To ensure the safety and smooth operation of the convention, the following rules apply to all attendees entering and exiting the NekoCon convention space:

Badge Requirements

Staff Assistance

Right to Refuse Entry


Exhibit Hall Policy

General

All standard rules apply inside the Exhibit Hall.

Shoplifting

Photography Restrictions

Props & Costumes

Bags & Storage

Unattended Items

Purchased Items

Right to Deny Entry

  1. Department Head of Exhibit Hall
  2. Division Heads of Finance
  3. Convention Chairperson

Food & Beverage Policy


Footwear Policy


Harassment Policy

Commitment to a Safe Environment

Event Support Solutions Inc. (ESSI)/NekoCon are committed to an environment in which all individuals are treated with respect and dignity and are free from all forms of harassment and discrimination. Any form of harassment, even when not unlawful or directed at a protected category, is prohibited and will not be tolerated. All parties — including but not limited to staff, vendors, artists, contractors, attendees, guests, and volunteers — are expected to adhere to this policy.

Reported or suspected occurrences of harassment or discrimination will be promptly and thoroughly investigated. Following an investigation, ESSI/NekoCon will promptly take any necessary and appropriate disciplinary action.

ESSI/NekoCon will not permit or condone any acts of retaliation against anyone who files or cooperates in the investigation of harassment or discrimination complaints.

General Expectations

NekoCon takes harassment very seriously. We acknowledge that harassment comes in many shapes and forms, and NekoCon Staff treats all harassment complaints with the same high level of urgency.

We ask all attendees, guests, staff, and exhibitors to remember the following:

If you feel like you need to talk to someone, seek out any staff member. Look for the people with the vertically aligned STAFF badges.

If you feel a staff member or a volunteer has been inappropriate, ask to speak to the Division Head of Logistics, or their designee. Convention Safety Staff will assist you with contacting them.

If you see something, say something to the staff. We are here to help, and we want everyone who enters our convention to feel welcome and safe.

Definition of Harassment

  1. The term “harassment” includes harassment based on any category protected by federal, state, or local law, which may include, but is not limited to: unwelcome slurs, jokes, or verbal, graphic, or physical conduct relating to an individual’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation.
  2. Sexual harassment consists of unwelcome sexual advances, requests for sexual favors, or other verbal or physical conduct of a sexual nature where:

Complaint Procedure

ESSI/NekoCon provides you with a convenient and reliable method for reporting incidents of alleged harassment, including sexual harassment, and discrimination.

If you wish to make an anonymous complaint, you may do so. However, the scope of our investigation may be limited based on the information you provide.

All complaints may be sent via email to hr@nekocon.com.

Confidentiality

All reports of alleged harassment, sexual harassment, or discrimination will be treated seriously. Confidentiality will be maintained to the extent possible. However, to conduct a thorough investigation, certain information may need to be disclosed to other individuals, including the alleged offender. Consequently, absolute confidentiality cannot be promised and cannot be guaranteed.

Investigative Procedure

Once a complaint of alleged harassment, sexual harassment, or discrimination is received, we will begin a prompt and thorough investigation. The investigation may include interviews with all involved parties, including the alleged harasser, and anyone who is aware of facts or incidents alleged to have occurred.

Following an investigation, ESSI/NekoCon will promptly take any necessary and appropriate disciplinary action. Disciplinary action will be taken if the investigation reveals that a volunteer has acted in a manner that is not in alignment with the goals of this policy.

ESSI/NekoCon may address any issue discovered during an investigation. This may include some or all of the following steps:

  1. Restore any lost terms, conditions, or benefits of staffing to the complaining volunteer.
  2. Discipline the alleged harasser. This discipline may include written disciplinary warnings, transfer, demotion, or complete removal from the event.

If the alleged harassment, sexual harassment, or discrimination is from an attendee, vendor, contractor, or other entity, ESSI/NekoCon will take appropriate action to stop the conduct.

If you have made a complaint but feel that the action taken in response has not remedied the situation, you should make an additional complaint following the complaint procedure outlined in this policy.


Legal Compliance Policy


Lost and Found Policy

NekoCon and its partners are not responsible for lost, stolen, or abandoned belongings. Please keep your personal items with you or stored safely in your hotel room or vehicle.

Responsibility

Lost and Found Locations

Abandoned Items


Membership Badge Policy

To ensure the safety and organization of NekoCon, all attendees must adhere to the following rules regarding membership badges:

Wearing Your Badge

Lost or Stolen Badges

Badge Ownership & Use

Rule Enforcement

Failure to comply with NekoCon rules is grounds for immediate removal from the convention without refund.


Minor Policy

NekoCon and the Hampton Roads Convention Center are not responsible for minors.


Mobility Devices Policy


Photography Policy


Property Damage Policy


Policy Amendments

Please note that the NekoCon General Policies are subject to amendment before, during, or after the convention, and amendments may be made with or without advance notice or written notification. Updates will be provided as soon as possible and posted clearly, but any immediate amendments implemented by senior staff will be binding for the current convention period.


Service Animal Policy

Preamble

Many people with disabilities use a service animal to fully participate in everyday life. Dogs can be trained to perform many important tasks to assist people with disabilities, such as providing stability, retrieving items, preventing a child from wandering, or alerting someone with hearing loss.

Under the ADA, state and local government agencies, businesses, and non-profit organizations must make reasonable modifications to allow service animals in facilities that are otherwise “no pets” areas.

Definition of a Service Animal

General Rules for Service Animals

  1. Staff Questions: When it is not obvious a dog is a service animal, staff may only ask:
  1. Identification: No vest, harness, or ID is required.
  2. Multiple Animals: More than one service animal may be allowed if tasks differ.
  3. Breed Restrictions: No restrictions — all breeds can qualify.
  4. Control: Service animals must remain under handler control at all times, via leash, harness, or effective verbal command. They may not bark excessively, behave aggressively, or roam.
  5. Disruptive Animals: If out of control and not corrected, a Department or Division Head may require removal.

Complaints & ADA Rights

For more information:

ADA Information Line: 800-514-0301 (Voice), 800-514-0383 (TTY)

Sleeping Policy


Solicitation Policy

To maintain a safe and respectful environment, NekoCon prohibits all forms of unauthorized solicitation within convention spaces and affiliated hotels.

General Solicitation

Hotel Room Solicitation


Substance Use Policy

To ensure a safe and enjoyable experience for all attendees, NekoCon enforces the following rules regarding smoking, vaping, alcohol, and drugs.

Smoking & Vaping

Smoking, vaping, and the use of e-cigarettes are not permitted inside the convention center, hotels, or immediately next to hotel or convention center doors. These activities are only allowed in designated outdoor areas.

Alcohol

Drugs

The use, possession, or distribution of illegal drugs or drug-related paraphernalia is strictly prohibited within convention space. Any reports or incidents of drug use will be turned over to the Hampton Police Division.


Theft Policy

NekoCon maintains a zero-tolerance policy regarding theft or shoplifting.


Weapons Policy

General

NekoCon values costumes and props but prioritizes safety. Questions should be directed to Con Safety staff (identified by vertical STAFF badges).

Metal Items

Wooden Items

Projectile Items

Miscellaneous Items

Inspections

Conduct

Purchases

Enforcement

NekoCon Policy - Reviewed and Revised - 2025