FAQS
Regarding the experience
What can I expect from the The Reunion: An Interactive Office Fan Convention?
Experience the hit comedy series, ‘The Office’, on a whole new level at this interactive fan convention! With show-inspired events, awesome merch, immersive photo ops, and meet-and-greets with your favorite characters, The Renunion in Miami is a dream come true for any ‘Office’ fan!
Where is the experience located?
The event will take place at Miami Airport Convention Center
Does the experience take place in an indoor or outdoor venue?
The exhibition will be held in an indoor venue.
How long does the experience last?
The visit will take around 8 hours
Is there air conditioning?
Yes.
Is the experience accessible for deaf people?
Yes.
What accessibility options do we have for someone visually impaired?
People can attend and listen to the different events, panels, and performances
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
Are there chairs available? Can I be seated during the experience/exhibition?
Only in areas reserved for the panels.
Will restrooms be available on site?
Yes.
Regarding the access to the event
Do I need to wear a mask? feel
For the safety and comfort of everyone, masks are recommended within the experience for everyone.
Do I need to arrive at the start of my scheduled session?
You can enter at any time given.
- Saturday - VIP Admission: 10 am - 6 pm | General Admission: 11 am - 6 pm
- Sunday - VIP Admission: 10 am - 5 pm | General Admission: 11 am - 5 pm
What happens if I arrive late?
There’s no problem, you can arrive at any time within the experience.
Can I bring animals?
No.
Is there an age requirement?
all ages are welcome! Children under 6 enter free.
Is the venue ADA compliant?
Yes.
Is there parking available?
Yes.
What if the weather is bad?
The event is held indoors.
What are the prohibited items at the experience?
Flash photography, alcohol, anything which may disturb the other patrons.
Are wheelchairs available to rent?
No.
Regarding the tickets
Can I purchase a ticket at the event?
Yes.
Where can I get tickets?
- On the Fever App, available on Google Play and Apple Store
- On the Fever website
Are refunds allowed? What is the exchange policy?
Tickets are generally non-refundable. Ticket non-refund terms and conditions are agreed to before purchase. However, under special circumstances, you can contact us and our user support team will process your request. Make sure to include your ticket order number.
Is there a Military discount?
No.
Do I need to print my ticket?
No, your contactless tickets will be validated directly in the Fever App.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket on the Fever App. Please contact us for additional help. Make sure to include your ticket order number.
Can I reschedule my tickets to another date/time, or upgrade/downgrade my ticket?
This is a one-time convention, but if you need to change the day selected please contact us for more information. Make sure to include your ticket order number.
What are the official sellers for this experience?
Official admission tickets The Reunion: An Interactive Office Fan Convention can only be purchased on Fever. You can purchase ticketsfor Autographs & Selfies and Official Merch inthe website: https://reunioncon.com/pages/autographs-selfies
Can I make a Group Booking?
There are no group booking fees.
I can't find my ticket. What can I do?
You can find your ticket with the QR code in the Fever app, within the Tickets section. If you don't have it installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.