Consumer Privacy Notice
FACTS | WHAT DOES CHAINFI, INC. (DBA ARCH LENDING) (THE “COMPANY”) DO WITH YOUR PERSONAL INFORMATION? | |||
Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. | |||
What? | The types of personal information we collect and share depend on the product or service you have with us. This information can include:
When you are no longer our customer, we continue to share your information as described in this notice. | |||
How? | All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons the Company chooses to share, and whether you can limit this sharing. | |||
Reasons we can share your personal information | Does the Company share? | Can you limit this sharing? | ||
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No | ||
For our marketing purposes - to offer our products and services to you | Yes | No | ||
For joint marketing with other financial companies | No | No | ||
For our affiliates’ everyday business purposes - information about your transactions and experiences | No | We don’t share | ||
For our affiliates’ everyday business purposes - information about your creditworthiness | No | We don’t share | ||
For our affiliates to market to you | No | We don’t share | ||
For nonaffiliates to market to you | No | We don’t share | ||
To limit our sharing | Call 408-607-8208, or email us at support@archlending.com Please note: If you are a new customer, we can begin sharing your information immediately from the date we post this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing. | |||
Questions? | Call 408-607-8208, mail us at support@archlending.com, or go to https://www.archlending.com/ | |||
Who we are | ||||
Who is providing this notice? | ChainFi, Inc (dba Arch Lending) | |||
What we do | ||||
How does the Company protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. | |||
How does the Company collect my personal information? | We collect your personal information, for example, when you:
We also may also collect your personal information from others, such as social media platforms, marketing partners and third-party data aggregators. | |||
Why can’t I limit all sharing? | Federal law gives you the right to limit only:
State laws and individual companies may give you additional rights to limit sharing. | |||
What happens when I limit sharing for an account I hold jointly with someone else? | Your choices will apply to everyone on your account. | |||
Definitions | ||||
Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies.
| |||
Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies. The Company does not share with nonaffiliates so they can market to you. | |||
Joint marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you. We do not engage in joint marketing activities. | |||
Other important information | ||||
California: If you are a consumer with a California mailing address, we will not share information we collect about you with companies outside of the Company unless the law allows. For example, we may share information with your consent, to service your accounts, or to provide rewards or benefits to which you are entitled. Idaho: In Idaho, ChainFi, Inc is doing business as Arch Lending and does not conduct activity under the name Arch. Nevada: If you are a consumer with a Nevada mailing address, and you prefer not to receive marketing calls from us, you may be placed on our internal Do Not Call List by contacting us at 408-607-8208 or support@archlending.com. You may also contact the Nevada Attorney General's office: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; telephone number: 1-702-486-3132; email BCPINFO@ag.state.nv.us or AgInfo@ag.nv.gov Vermont: If you are a consumer with a Vermont mailing address, we will not share information we collect about you with companies outside of the Company unless the law allows. |