WCEU 2018 - Attendee Orientation - Badge Checker

Check-in time: 15 minutes before the first session of your shift starts

Meeting point: Info Booth

Contact person: Hallway Manager

INTRODUCTION

These services are designed to ensure that all participants in the conference have access to information and are helped to solve all the problems that may occur, so you will help people moving around, giving the right directions and information,

helping people to move around is quite a task just so you know.

During your shift you’re responsible for cover your shifts and be prepared regarding all the questions that attendees will ask.

You will be part of an attendee services team.

YOUR TEAM

Here you can have a look at your team during your shift: When I Work

In this video, we give further information about finding teammates and leads in When I Work.

DURING THE EVENT

These are your main tasks during your shift.

• helping people moving around giving the right directions
• giving people the right information
• getting people into the rooms in time
• telling people which way to go
• check that people have and wear their badge
• start small talk with people that seem lost
• make sure no blockage appears
• keeping everything clean and tidy
• show people to sponsor booths
• connect people to sponsors

You are going to report to the Hallway Manager.

Before you shift starts, you’ll meet the Hallway Manager who will give you some brief instructions about your role.

Meeting point: near the Info Booth

Time: 15 minutes before the first session on your shift starts

COMMUNICATION

Main Slack contacts:

@Hallway Manager

#wceu-volunteers

@francescodicandia

BEFORE THE EVENT

Before the event starts, we would like to ask you to:

• Please create a Slack account as this is our main communication tool during the event
• Have a first look at the schedule during your shift

Last but not least, we want to say a big THANK YOU for your precious help!
We couldn’t do this without you and we truly hope you’ll enjoy your volunteering experience during #WCEU 2018 at its best.

Francesco from the WCEU 2018 Volunteers team