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CH 2 - 11 : Create Text Profile

In this IMG activity, we create a text profile. In the text profile, we define which text IDs we want to use for our case notes. Creation of a text profile defines which types of notes are contained in the dispute case. Notes are used to capture the research and resolution of the disputed item throughout the dispute case life cycle. They can also be displayed on claim correspondence to the customer requesting additional information or requesting repayment for invalid deductions.

The standard delivery contains the following text profile:

• FIN_DISP, if we use Accounts Receivable Accounting (FI-AR)
• UDMFCASE, if we use Contract Accounts Receivable and Payable (FI-CA)

• We can configure through Implementation Guide Menu // Financial Supply Chain Management // Dispute Management //  Dispute Case Processing  // Text Profile // Create Text Profile
• SAP comes with pre-delivered text profile FIN_DISP for a FI – Accounts receivable. We can create our own text profile by copying FIN_DISP and changing it.

• Select the row FIN_DISP and choose “Text IDs” from the dialog structure , system will come up with Change View Text IDS” Overview screen as shown below

The above screen contains following important fields;

• ID - Unique identification for each note type
• Meaning – Description for each note type
• Sequence – Order in which the note types are displayed in the dispute case note drop down
• Invisible Externally – Select this indicator if the note should not be displayed on correspondence. This text will be invisible to the customer

In this step, we have reviewed standard text profile provided by SAP “FIN_DISP and decided we will use without creating our own.