Issued by Introversion Software Limited

Last updated: 29 July 2022

INTRODUCTION

These are the terms and conditions (the ‘T&Cs’) Introversion Software Limited (‘we’, ‘us’, ‘our’, ‘Introversion’) use to govern our game “The Last Starship” (the “Game”). We've tried to keep them as short as possible, to help you understand how you can use the Game.
If you don't want to or cannot agree to these T&Cs, then you must not buy, download, install, update, use or play the Game. By buying (where applicable), downloading, installing, updating, using or playing the Game, or by clicking ‘accept’, ‘start’ or similar (where applicable), you agree to these T&Cs.
We may offer the Game through application and/or games stores including, without limitation, the Steam Store, GOG.COM, Humble Games and our own webshop (each a ‘Store’). That means you may need a Store account to play the Game, and your use of each Store is subject to the terms of use applicable to that Store (as updated from time to time).
Where applicable, the Stores may allow you to get a refund in respect of or in connection with a Game, in some cases. You should contact the Store through which you made a purchase, where applicable, in the event that you desire a refund.
If you are under the age of 18, you must have your parent or legal guardian's consent to use the Game and your parent or legal guardian must agree to these T&Cs.
Where we provide you with early access to the Game (also known as access to the Beta version), the Game is made available “as is” as work in progress and as part of an early access programme for evaluation and demonstration purposes only, in order to assess and evaluate its performance including the identification of any errors or defects.
Please read and implement the Health and Safety Notice at clause 7 below before you play our Game.

SUMMARY

These T&Cs are a legal agreement between us and you, so please read it carefully.
These T&Cs describe how you are permitted to use the Game.
If you break these terms and conditions, we may stop you using the Game, contact you regarding your use of it or exercise other remedies that we have available to us at law or in equity.
The Game is provided on an ‘as is’ basis, and we make no (and hereby disclaim any and all) representations and warranties with respect to it, to the extent permitted by applicable law.
These T&Cs may change from time to time. Please check back with us periodically to make sure that you're aware of the latest version.

WHAT YOU CAN DO

As long as you follow the rest of the terms and conditions in these T&Cs, you can use the Game in the following ways:

To play the Game. We grant you a non-exclusive, revocable, non-transferable, non-sublicensable, limited right and license to use one copy of the Game for your personal, non-commercial use for gameplay in accordance with these T&Cs. We do not grant you ownership of the Game itself.
To share screenshots and videos of your gameplay on your social media.
To include ads in pre-recorded or live streamed gameplay videos which you share via sites like Twitch or YouTube (as long as it doesn’t seem like an endorsement by us).
To create pre-recorded or live streamed gameplay videos of you playing the Game which you share via sites like Twitch or YouTube, that you may monetise for example by receiving revenues from Twitch or YouTube, or in creating Patreon (or similar platform) exclusive content that end-users may pay you to access (as long as you comply with the other terms of these T&Cs).
To use upgrades, updates and additional Game-related content which we may make available from time to time (although we are not obliged to provide that or any updates, upgrades or support).

WHAT YOU CANNOT DO

We use commercially reasonable endeavours to protect our Game and our users, and it is important that the Game is not used in a way which is unfair or which might harm our rights or the rights of others. Accordingly, we reserve the right to take any and all action available to us with respect to any conduct that violates the terms or spirit of these T&Cs.
The following sets out some of the things that you cannot do with the Game:

do not share, rent, resell, or make available copies of the Game (or any ‘hacked’ versions) or otherwise use the Game commercially in any way except as expressly permitted by law (such as under ‘fair dealing or ‘fair use’ laws);
do not cheat, rig, fix, circumvent rules or processes, use multiple accounts, exploit ‘loopholes’ or bugs, or use our Game in a way which is not within the spirit intended by our T&Cs or in a way which may harm the experience of other users of the Game;
do not modify or adapt the Game or hack, merge, translate, creative derivatives from the Game, mimic, disable the Game or tamper with them;
do not make public or commercial use, by any means, of the Game or our products or services without our prior written consent;
do not reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for any underlying software or other intellectual property used to provide the Game;
where applicable, do not share any password or security information you use to access the Game with any other person;
do not delete, obscure, remove or otherwise prevent the proper display of intellectual property (including without limitation copyright and trade mark notices or other legal lines or credits) notices in our Game;
do not do anything (or attempt to do anything) which might disrupt use of the Game by us or other users, or which could threaten, harass or upset other users of the Game; and
do not make anything available on or through the Game that violates the rights of third parties (including without limitation their intellectual property or privacy rights).

We may make codes of conduct and usage rules and guidance available to you, which may provide additional rules and guidance about your use of our Game. We require that you comply with these rules so that we can properly operate our Game and to ensure that our users have a safe and fair experience. To the extent of ambiguity or conflict between a code of conduct and these T&Cs, these T&Cs prevail.
Please make sure you read these T&Cs carefully and understand them. If we are threatened with or face legal action because you break any of the terms and conditions in these T&Cs, we may hold you responsible. That means you may need to compensate us and pay us back for any damage we suffer as a result, and for our legal and other expenses.
If you breach these T&Cs, we have the right to suspend, terminate or otherwise take under review your licenses granted hereunder.

EARLY ACCESS

Where the Game is made available to you as part of an Alpha, Beta or other early access programme you specifically agree, acknowledge and accept that:

the Game is made available “as is” as work in progress and as part of an early access programme for evaluation and demonstration purposes only, in order to assess and evaluate its performance including the identification of any errors or defects;
the Game may contain defects and/or errors;
the Game may crash and/or cause data loss;
you use, download and install the Game at your own risk knowing that it is provided as is and with faults;
you are advised to back-up and otherwise safeguard all data and software on your computer and to not rely on the correct functioning or performance of the Game;
You may have access to and be entrusted with confidential information and trade secrets relating to the Game before it is made public, and about our business and plans. You will not divulge or communicate to any person, cause or facilitate any disclosure of, or make any use of, such confidential information without our prior written consent. This obligation shall survive termination of these T&Cs but shall not apply in respect of any information which has become available to the public generally other than through unauthorised disclosure.

THIRD PARTY CONTENT IN OUR GAMES

The Game may include third party website links and other third party materials such as posts, comments, videos, images and other content such as other user-generated content. We are not responsible for this content. We may moderate or otherwise check such content in some instances, but we are not required to do so. Depending upon the content involved, we may be solely a mere conduit for the transmission, storage and retrieval of the relevant content. In other words, we may not review content for its legality, tastefulness or its compliance with these T&C. We may rely upon a reporting system whereby players and users can report third party or user-generated content to us, such as because it is illegal content or as it is content which breaches these T&Cs. A reporting mechanism may be made available for these purposes in the Game, and you can also let us know by contacting us at: support@introversion.co.uk
Where we provide the functionality for you to upload any content, including any user generated content, to our Game such as, without limitation, posts, photos, videos, images, voice communications, text and other communications, comments or other content or files, you agree and undertake that the content:

is lawful and will not give rise to any actual or possible civil or criminal liability for you or for us and does not promote any unlawful or illegal activity (including without limitation in respect of the territory and local laws applicable where you may upload such content);
does not infringe the rights of any third party, including without limitation their intellectual property or privacy rights;
does not include any virus, worm, logic bomb, bug or any other form of malicious or technically harmful data, code, link or information;
is not violent, threatening, abusive, pornographic, defamatory, discriminatory, obscene or otherwise morally objectionable (in our reasonable opinion);
does not harass or defame any person or organisation;
does not commercially market or promote any third party, product or organisation;
does not seek to or attempt to make any arrangement to meet a child under the age of eighteen (18);
does not contain any restricted or security related content such as the passwords, medical information or confidential information of any person; and
does not solicit, encourage, invite, advocate, request or provoke directly or indirectly any of the foregoing or any illegal activity or breach of these T&Cs.

HEALTH AND SAFETY PRECAUTIONS

The Game may contain flashing lights, realistic images and simulations.

PLEASE READ THIS NOTICE BEFORE YOU USE OUR GAME

Some people experience side effects such as motion sickness, epileptic seizures, momentary loss of consciousness, dizziness, motion sickness or nausea when viewing certain types of flashing light or pattern. This may happen where a person has not previously suffered in this way and have no known symptoms or history of such side effects. If you or anyone considering using our Game suffers or has suffered in this way, has a condition which makes this possible or has experienced similar symptoms, please consult a doctor before using the Game. If you or they are already playing a Game please stop and consult a doctor.
If you or any part of you feels tired, fatigue or discomfort whilst playing the Game please stop and rest. If it continues after you stop playing please consult a doctor. If you have suffered or suffer from an injury play a Game can aggravate it. In that case, please consult a doctor. Failure to follow this advice may result in long term injury.

OUR LIABILITY

Nothing in these T&Cs will limit any of your rights which may not be excluded under law. This means that, notwithstanding any other terms in these T&Cs:

our liability to you for personal injury or death caused by our negligence is not excluded or limited, nor is our liability to you for any fraudulent representation we make;
if a paid-for Game is faulty when we deliver it to you, we will try to repair or replace it;
if we can't fix that fault within a reasonable time, or without significant inconvenience, you're entitled to all or some of your money back that you paid to use the Game (where applicable); and
if, as a result of the fault, the Game damages your device and we haven't used reasonable care and skill, you may be entitled to a repair or compensation.

Other than as mentioned above, our overall liability to you is limited to the price you paid to use the Game or, where no price was paid, £10.
The Game, along with any updates, upgrades and any additional content, are provided ‘as is’. That means we don't make any promises to you about the Game other than that they will be of satisfactory quality, as described, and fit for purpose. We don't make any other promises about the Game.
We'll use reasonable skill and care to provide the relevant Game, but can't guarantee there won't be any errors, bugs or interruptions to them, or that our Game will not cause any problems with your device.
Please do let us know straight away if you discover any problems with a Game, so we are aware and can decide whether it is something we need to address in a future release or update (if there is a future release or update). You can contact us to let us know about any problems with the Game the following email address support@introversion.co.uk
Any views expressed in the Game are the views of the authors and not of us, unless we expressly specify otherwise.

PRIVACY

Under data protection legislation, we are required to provide you with certain information about who we are, how we process your personal data and for what purposes and your rights in relation to your personal data and how to exercise them. This information is provided in our Privacy Policy and it is important that you read that information. The Privacy Policy can be accessed via www.introversion.co.uk/introversion/legal/.
Please take care when disclosing any information about yourself on or through our Game. A known risk of the public internet is people not necessarily being who they say they are, or behaving in an unreliable, misleading or illegal way. We cannot control information you choose to provide to other users, where our Games include facilities for you to interact with others. We strongly recommend that you exercise caution, act sensibly and not disclose any information which you do not wish to have disseminated into the wider public internet. Any disclosures of your information by you to other users are made by you at your own risk. Once information is disclosed by you in this way, it may not be possible for us to prevent its dissemination over the public internet.

INTELLECTUAL PROPERTY

All intellectual property rights in the Game throughout the world belong to us and our licensors, and the rights in the Game are granted to you by way of a limited license (and are not sold) to you. You have no intellectual property rights in, or to, the Game other than the right to use the Game in accordance with these T&Cs on the applicable platform / Store and device. Except as otherwise expressly provided in these T&Cs, all rights are reserved by us and our licensors.

STORE TERMS

The ways in which you can use the Game may also be controlled by the relevant Store's terms and conditions and policies as made available to you by the Store. To the extent that there is a conflict between the terms of these T&Cs and the relevant Store's terms from which you purchased (where applicable) or installed the Game, the Store's terms shall prevail to the extent of the conflict.

OPERATING SYSTEM AND DEVICE REQUIREMNENTS

The Game requires a certain operating system version (or later) and a minimum amount of memory to play the Game. Please review the Game-specific minimum requirements where these are made available to you in the relevant Game description / store page information to ensure that the Game is compatible with your device.

TERMINATION AND SERVICE OUTAGE

We may temporarily discontinue Game and any and all services and content available through them at any time for the purposes of upgrades, maintenance or other service administration reasons. We will use our reasonable endeavours to limit the length of time this occurs for.
We may end your rights to use the Game at any time in the event that you breach these T&Cs. If what you have done can be put right, we may, in our sole discretion, give you a reasonable opportunity to do so. Where you have paid for a Game, content or services in connection with a Game and your rights have been terminated in accordance with this clause because of your breach of these T&Cs, we will not refund you.
We may terminate our agreement with you (in whole or in part) for any reason at our discretion upon reasonable notice to you. This may happen, without limitation, because we choose to end the availability of the Game. If your use of the Game was provided to you free of charge, you will not be entitled to compensation in this event. If you paid for the Game, content or services in connection with a Game, you will not be entitled to a refund where you have substantially had the enjoyment of what you had paid for. Where you have not had a reasonable period of opportunity to enjoy the paid-for Game, we may offer you a partial or full refund.
Upon your deletion/uninstallation of the Game, any in-Game rankings or scores, including virtual currency balances (whether earned or purchased), or scores or information in connection with the Game services will not be retained or accessible. These may not be recoverable by us once they are deleted or made inaccessible.

GENERAL

These T&Cs do not affect any legal rights you may have under the law which cannot be excluded or limited.
We may change or update these T&Cs from time to time, but changes only affect you to the extent they can legally apply. For example, if we release an update with a new set of T&Cs, and you don't use the update, then the old set of T&Cs applies, but if you do use the updates or if you use parts of the Game that rely on our ongoing online services then the new T&Cs will apply. Please check back at our website from time to time in case of updates to the T&Cs.
We may transfer our rights and obligations under these T&Cs to another organisation. We will let you know if that happens and we will ensure that your rights under these T&Cs are unaffected. You may not transfer your rights or obligations under these T&Cs unless we expressly agree to the transfer in writing.
Except where expressly stated to the contrary in these T&Cs, these T&Cs do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these T&Cs.
Even if we delay in enforcing these T&Cs and/or our rights, we can still enforce these T&Cs and/or our rights later. If we do not insist immediately that you do anything you are required to do under these T&Cs, or if we delay in taking steps against you in respect of your breaking of any term of these T&Cs, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
These T&Cs are governed by English law and you can bring proceedings in respect of the relevant Game or these T&Cs in the English courts. In addition you may have the legal right to bring proceedings in your local jurisdiction and if this is the case then you may bring proceedings there. For instance if you live in Scotland you can bring legal proceedings in respect of the relevant Game in either the Scottish or the English courts.

COMPLAINTS AND ALTERNATIVE DISPUTE RESOLUTION

Should you have any queries or complaints, please get in touch via the contact information set out in clause 16 below.
Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may want to consider an alternative dispute resolution provider. In addition, please note that disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform.

COMPANY AND CONTACT INFORMATION

In these T&Cs, ‘we’, ‘us’ and ‘our’ refers to:

Introversion Software Limited. Our registered office is at Winchester House, 36 Winchester Road, Walton On Thames, Surrey, KT12 2RH. We are a company registered in England, with company number 04354601.