Richland, MI | 727-742-7963 | force@leehildebrand.name | https://www.linkedin.com/in/leehildebrand/
SUMMARY
Senior Salesforce Platform Owner and Engineer with 14+ years of experience delivering enterprise CRM solutions in complex healthcare environments utilizing local and offshore resources. Responsible for platform supporting 6,000 users. Expertise across Health Cloud, Service Cloud, and Sales Cloud with a focus on scalable architecture, platform stability, and reliable delivery.
CORE EXPERTISE
Salesforce Platform Ownership • Healthcare CRM (HIPAA) • Health/Service/Sales Cloud • Architecture & Design • Integrations • Apex, LWC, Flow • DevOps/CI/CD • Agile Delivery • Offshore Team Leadership
PROFESSIONAL EXPERIENCE
Salesforce Platform Owner / Consulting Engineer — HCA Healthcare, Nashville, TN (2018–Present)
Salesforce Solutions Architect — Birlasoft, Atlanta, GA (2016–2018)
Consulting Application Engineer / Team Lead — HCA Parallon, Nashville, TN (2012–2016)
EDUCATION
Master of Arts in Teaching — Belmont University
Master of Science in Organizational Effectiveness — University of South Florida
Bachelor of Science in Management (Minor: Communication Studies) — Taylor University
CERTIFICATIONS
Salesforce Platform Developer I & II • Salesforce Administrator • Sales Cloud • Service Cloud • Platform App Builder
ADDITIONAL
Lean Six Sigma Black Belt • EMT – Basic Life Support • English as a Second Language Teacher in Public High School