EXPERIENCE

Fluent Cargo, Melbourne - Data Implementation Specialist

- Worked with CEO, CTO, Developer Teams

- Liasied with 3rd Party Data providers for product critical integrations

- Managed data cleansing initiatives

- Implemented custom datasets (US tariff rates, shipping feeder services)

- Worked with Head of Data, Developer and Operations Teams

- Implemented data cleansing initiatives to improve product performance

- Implemented dashboards and reports for operations teams

- Investigated data issues with ETL processes

- Worked with CEO, Head of Product, Developer Teams

- Managed Data Implementation and Cleansing Team

- Reported progress of data initiatives to C-Suite

- Lead R&D of internal tooling to improve management production data

- Worked with CTO, Developer Teams and Operations Teams

- Provided level 3&4 Application support to internal users and clients

- Monitored and managed resolutions to product related issues

- Managed rollout of periodic updates to enterprise level payroll software

EDUCATION

Risk Management

Change Management

Customer Service Orientation

Dataset Management