Adding Collaborators

Q: Can I add myself as a collaborator to my organization’s application?

A: Only the Account Owner, the person who created the application, can add Collaborators to their grant application. Collaborators will receive an email invitation to login following the Account Owner’s entry of the collaborator’s emails into the application and selecting INVITE. (7/2019)

Calculations on Budget Page

Q: Why are my budget totals not changing when I enter new data?

A: Please use the Refresh Page to trigger calculations on the tables- budget section.(11/8/2016)

Character Limits

Q: Are there character limits for the paragraph answer questions, and how will I know what they are?

A: If there is a character limit it will appear with each question. As you type, a box indicates how many characters are remaining. There may be a slight discrepancy in character counts upon saving the answer. Carriage Returns count as two (2) characters when SAVED, but count as one (1) characters when TYPING/EDITING. The final characters Page 2 of 2 01/02/2018 count may be off by 1 character for each carriage return. You may need to shorten your answer if you initial answer uses the maximum character limit. (11/30/2016)

Financial Management Questionnaire

Q: How do I complete the Financial Management Questionnaire?

A: When completing the Financial Management Questionnaire, click on the box under the text to answer the question. The drop menu will appear AFTER you select the cell that you want to enter. (11/08/2016)

Forgotten Password

Q: How do I retrieve my password?

A: On the login page for ZoomGrants, click on the forgot password link. DCJ does not have access rights to view or reset Grantee passwords, so please follow the password reset option. ZoomGrants requires all users to maintain a Security Profile to aid in the retrieval of passwords. If you forget your password, answering those three questions correctly will allow you to reset your password. If you have yet to set up your Security Profile, you will receive your password in an email from Notices@ZoomGrants.com. Please make sure to check your spam folder after requesting a new password. (7/18/2019)

IRS Verification

Q: When looking at my Project on ZoomsGrant, I noticed a notation listed on the Summary page that says: IRS Verification No current exempt IRS record was found for IDNxxxxxxxxx. Do I need to do anything about this?

A: No, you do not need to do anything about this. (12/27/2016)

Logging into ZoomGrants

Q: How do I log into ZoomGrants?

A: If you are the Account Owner for the application, log in at:

https://zoomgrants.com/gprop.asp?donorid=2225

A: If you are a Collaborator for the application, log in at:

http://www.zoomgrants.com/invitations.asp (7/18/2019)

Saving Changes

Q: How do I save my entries in ZoomGrants?

A: ZoomGrants automatically saves any changes you make to your application. Click anywhere on the page, and it will save your work. To view the changes you just made, refresh the page. (7/18/2019)

Second Application

Q: My agency wants to submit two separate applications for a funding cycle. How do I create a second application?

A: If you are creating a second application you will go to the “Open Programs” section and click "Apply Again" for the program you want to create a second application for. If you do not, you will keep opening your original/first application. (11/08/2016)

Updating Organizational Information

Q: I need to update our Organizational Information. Do I need to update the information in all of our applications?

A: The Summary Page contains Organization Information. If you change the Organization Information on one grant or in the Account Profile, it changes the information on all grants. If you have other grants with DCJ this section will already be completed on new applications. Changing this information without consulting with your DCJ Grant Manager could result in a delay in grant agreement and/or payment processing. Organizational information must go through a multi-step validation process (12/28/2016)

Viewing Editing Changes

Q: I just made some changes to my application but I don’t see them. What should I do?

A: Refresh your browser page and you will see the changes (7/18/2019)