Diana K. Chen dianakchen1@gmail.com |dianakchen.com | linkedin.com/in/DianaKChen | github.com/dchen97
EXPERIENCE
Catchafire, Remote — Sr. Product Manager, New Product Development NOV 2022 - PRESENT
SaaS platform that connects nonprofits with pro-bono talent. I led new product development for corporate customers.
- Initiated and launched 2 new products and 6 features to generate est. $XXXK in additional revenue
- Created and led 10 person cross-functional team including engineering and design using Agile scrum
- Partnered with marketing and sales to develop go to market strategy and materials for new products
- Studied user and client interviews, market trends, and competitive products to identify user needs and develop a thorough product strategy
Oppia Foundation, Remote — Web Product Lead AUG 2018 - PRESENT
Volunteer-led open source online learning platform driving equitable access to high quality education for over 2M users
- Started and led first product management team for Oppia’s web platform - growing the web team to 10+ PMs, 6+ UXers, and 2+ engineering teams
- Analyzed qualitative and quantitative data to define user-facing features that led to -20% bounce rate and >2x usage in target markets
- Streamlined cross-functional communication across UXD, UXW, and UXR teams to improve product quality and reliability
- Presented to key partners and executives to acquire $XM+ resources
Google, Mountain View, CA — Product Manager (Google Family Link) AUG 2021 - NOV 2022
Providing parents peace of mind by enabling them to monitor and set digital ground rules for their children
- Balanced business, legal, and user needs to drive product strategy for parent- and child-facing supervision experiences across 6 mobile and web-based surfaces for XXM users
- Executed and launched complete UX redesign and technical migration of all Family Link apps to improve discoverability and engagement by leading 15+ engineers and 4 UX over 3+ quarters
- Communicated with executives, 5+ partner teams and other stakeholders to align on launch status
Google, Mountain View, CA — Product Manager (Android) JUL 2020 - AUG 2021
Most widely used mobile operating system. Spent first 6 months on Digital Wellbeing then was moved to Widgets.
- Redesigned and launched the consumer and developer experiences of Widgets in Android 12 which multiplied feature usage and received positive press as part of the “Material You” redesign
- Collaborated with 20+ partner teams, Marketing, Developer Relations, and Partner Relations to create and present materials that would be highlighted at Google I/O 2021 and 12+ phone manufacturer demos
- Built 2 experimental features and 2 features reaching XXM+ users for Android Digital Wellbeing that improved users’ relationship with technology by providing tools for tracking phone usage
Google, Mountain View, CA — Assoc. Product Manager (Google Maps) AUG 2019 - JUL 2020
- Initiated and launched 5+ business- and consumer-facing features that doubled menu photo uploads and surfaced COVID restaurant availability data to 75%+ of US traffic on Google Maps and Search
- Implemented A/B tests and reported out on pre- and post-launch impact to leadership
EDUCATION
Arizona State University, Tempe, AZ — B.S. Computer Science w/ Honors (4.0 GPA) AUG 2015 - MAY 2019
Certificates:
- Coursera: Google Data Analytics Certificate courses 1-7 out of 8 (2022-23)
- Product School: Product-Led Growth Micro-Certificate (2023)
SKILLS & INTERESTS
Technical Skills: Software Development (Java, HTML/CSS, JavaScript, C, C++, Swift), Data Analysis (SQL, Google Data Studio, Google Analytics, Fullstory, Tableau), Figma, Miro, MS Office, Google Suite, Notion
Core Skills: Product Management, Product strategy, Cross Functional Collaboration, Experimentation, Design Thinking, Data Analytics, Agile Methodologies
Volunteer: 2021 Silicon Valley Women in Engineering Speaker, 2019-2020 Grace Hopper Conference Open Source Day Project Host, APM Diversity & Hiring Sublead 2020-2021, Asian Googler Network Bay Area Controller
Interests: Music, Psychology, Rock climbing, Learning new languages (Advanced in Spanish, Beginner in Chinese)