Last updated: May 29th, 2025

Outgoing Payment Terms

1. Introduction

These Outgoing Payment Terms  (“Terms”) are a legal agreement between you (“you”, “You”, “your”, “Your”) and DoorLoop, Inc., a Delaware Corporation (“DoorLoop”, “Platform”, “We” “we”, “Us”, “us” “our” “Our”) which supplement the DoorLoop Terms of Service and all other agreement(s) and Order Forms between You and DoorLoop, Inc.

BY ACCEPTING THESE TERMS ELECTRONICALLY BY (A.) CLICKING A BOX INDICATING YOUR ACCEPTANCE OR (B.) OTHERWISE ACCESSING, USING, SENDING OR RECEIVING PAYMENTS VIA YOUR DOORLOOP ACCOUNT VIA THE INTEGRATION (“CHECKBOOK INTEGRATED SERVICES”) BETWEEN CHECKBOOK PAYMENT HOLDINGS, INC. (“CHECKBOOK”) AND DOORLOOP INC., YOU OR THE LEGAL ENTITY THAT YOU REPRESENT (AS APPLICABLE) AGREE TO BOTH THE TERMS AND CONDITIONS SET OUT HEREIN AS WELL AS TO THE TERMS AND CONDITIONS OF THE  CHECKBOOK.IO PASS-THROUGH TERMS AND CONDITIONS (“CHECKBOOK PTTs”). PLEASE READ AND REVIEW BOTH CAREFULLY PRIOR TO ACCEPTANCE, SINCE ACCEPTANCE IS A MANDATORY CONDITION PRECEDENT TO YOUR USE OF THE CHECKBOOK INTEGRATED SERVICES.

Capitalized terms used within this agreement, unless defined herein, carry the definitions given to them in DoorLoop Terms of Service (https://www.doorloop.com/legal/terms) which are incorporated herein by reference.  

2. Nature of Services
DoorLoop is a property management software and accounting platform.  Amongst DoorLoop’s offerings include the ability for you and your Users, via an integration with Checkbook, to direct payments to a third party ("Recipient" or “Recipients”).

• No Banking or Financial Institution Role: We are not a financial institution, bank, or money transmitter. Our role is limited to providing a platform for you to initiate payments to Recipients.
• Third-Party Payment Processors & Checkbook’s Terms of Service: All payment transactions facilitated through the Platform are processed by third-party services (i.e., by Checkbook and its affiliates). By using DoorLoop’s integration with Checkbook (i.e., activating an account, sending a payment and the like), you agree to CHECKBOOK PTTs as amended from time to time.

3. Your Responsibilities, Authorizations, and Warranties

1. You are responsible for:

1. Ensuring the accuracy of payment information (e.g., amount, recipient details).
2. Verifying the validity and purpose of the payment transaction.
3. Resolving all disputes directly with Recipients and Checkbook.io.
4. Complying with all applicable laws, including those related to fraud, anti-money laundering, and tax obligations.

2. You authorize DoorLoop to:

1. open and maintain one or more accounts on your behalf with Checkbook and to use the information you have provided to DoorLoop including in your RapidRent application(s)) to do so.  You understand and agree that the information used and shared with Checkbook and their affiliates may include the following: personally identifiable information, bank details, your and User’s contact information, payment related details including dates, amount(s) and Recipient contact information, and other related transaction details.
2. conduct ongoing fraud and other background checks on you and use the information referred to in section 3(B(i) above to do so.  
3. to disclose to Checkbook, its affiliates, and/or any third party, any and all information referred to in section 3(B(i) above that DoorLoop reasonably believes necessary: (a.) to open an account with Checkbook, (b.) to update one or more of your account(s) with Checkbook, (c.) to facilitate a payment to or refund from a third party recipient; (d.) to respond to or comply with any subpoena, court order or other lawful request, and/or (e.) where doing so would be in DoorLoop’s interests as determined exclusively by DoorLoop.  
4. Use the information referred to in section 3(B(i) above where doing so would be in DoorLoop’s interests as determined exclusively by DoorLoop.  
5. to pull any and all fees and other amounts from any bank account associated with or connected to your DoorLoop account, in the event that there is insufficient money in the bank account used to send the payment to cover the fee(s) and/or amount(s) associated with a chargeback, dispute, payment and/or refund, or other amount owed to DoorLoop. This authorization is irrevocable and shall remain in full force and effect for as long as permitted by applicable law.
6. Defer payout (potentially indefinitely) or restrict access to funds (a.) for the entire time it takes for DoorLoop, Checkbook, and their affiliates to conduct an investigation into or resolve any pending dispute related to your DoorLoop, bank account, a payment, Recipient, and/or (b.) as otherwise required by law or court order or requested by law enforcement or other government entity.

3. You affirm, warrant and represent that:        

1. you are the owner of the bank account(s) or are otherwise lawfully permitted to send payments from the bank account from which you are directing a payment;

1. you shall only connect one or more business bank accounts (i.e. no personal bank accounts are permitted) for the purpose of sending outgoing payments via DoorLoop’s integration with Checkbook; and

2. all of the information you provide to DoorLoop is true and accurate and should any information or other details change, that you will immediately notify DoorLoop in writing to provide the correct updated information and details.

4. Payment Transactions

1. Facilitation Only: DoorLoop is not a party to any payment transaction, does not process payments and is not a money transmitter.  Rather DoorLoop provides you a tool via which you can initiate a payment to a third party.  Payment processing and money transmission are done by third parties (as applicable Checkbook and their affiliates) and as such, payments to a third party are subject to the terms and conditions of  Checkbook and their affiliates.
2. Fees:

1. You understand and agree that using DoorLoop’s integration with Checkbook carries additional fees (“Fees”), including Outgoing Payment Transaction Fees, Returned Payments, Stop Payments, Chargebacks, and Stop Payments.  
2. You understand, agree and irrevocably authorize DoorLoop to pull any and all Fees from the bank account from which each payment is sent, and that in the event that there is insufficient money in such bank account to cover Fees, DoorLoop shall have your irrevocable permission to pull all Fees from any bank account associated with or connected to your DoorLoop account including those associated with RapidRent.
3. An Outgoing Payment Transaction Fee (i.e., a fee for each payment facilitated through the Platform upon your (or any User) submitting an outgoing payment to be sent via the Platform) shall carry a fee of $0.99USD per outgoing ACH / $1.79USD per outgoing check.
4. Returned Payments (i.e., credit or debit entries associated with the return of a previously originated payment) shall carry a fee of $25 USD.
5. Stop Payments (i.e., a request to place a stop at the bank on a payment transaction for either a mailed check or digital check or other ACH payment that has been mailed or sent to a recipient but not yet cashed) shall carry a fee of up to $100 USD.  You understand and agree that once DoorLoop receives instructions to direct a payment via the Checkbook integration, it may not be possible for DoorLoop to stop such payment, and in such case, you will have to contact your bank directly.
6. Chargebacks (i.e., debit entries initiated associated with the returns of a previously originated payment to the originating depository financial institution) shall carry a fee of $35 USD.  An example of an Chargeback is when the account holder of a debited account disputes an ACH pull request).  

3. Processing Times:

1. Payment completion times depend on the third-party processor and external factors beyond our control.
2. DoorLoop does not control the timing of disbursement/payments to others.
3. Settlements to a bank account may be limited or delayed based on Your perceived risk and history and other factors.  
4. All settlements to others are subject to review for risk and compliance purposes and can be delayed or postponed at Checkbook's and/or DoorLoop’s discretion.

4. Failed or Rejected Payments: Payments may fail or be rejected due to various reasons, including but not limited to insufficient funds, suspected fraud, compliance checks, and/or incorrect payment details.

5. Third-Party Processors
By using our Platform to facilitate payments, you authorize Checkbook.io and its affiliates to process your payment transactions. These processors are solely responsible for:

• Payment processing and settlement.
• Ensuring compliance with relevant financial regulations.
• Handling disputes, chargebacks, or refunds in accordance with the CHECKBOOK PTTs.

While DoorLoop may choose to help you with respect to a dispute or other matter concerning Checkbook, you agree that DoorLoop has no legal obligation to do so.  

6. Chargebacks, Disputes, and Refunds

1. Chargebacks: You are responsible for resolving any chargebacks directly with the Recipient and  Checkbook.io.
2. Disputes: We are not responsible for disputes between or amongst, you, Checkbook, Users and/or Recipients.
3. Refunds: Refunds are subject to these Terms and the CHECKBOOK PTTs.  In the event that a payment is refunded electronically, the payment will be returned to the bank account from which the payment was sent or in any other matter that DoorLoop in its sole and absolute discretion decides.

7. Limitations of Liability / Indemnification

1. We are not liable for:

1. Errors, delays, losses or failures caused by incorrect information provided by you, any Users or any recipient of a payment.
2. Unauthorized use of your account.
3. Actions or omissions of third-party processors, including Checkbook.
4. Failed or Rejected Payments.
5. AND IN NO EVENT SHALL ​DOORLOOP, ITS PARENT ORGANIZATIONS, AFFILIATES, SUBSIDIARIES, OR LICENSORS, OR EACH SUCH ENTITY’S RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS (THE "DOORLOOP ENTITIES") BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY TYPE OR KIND UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR OTHER THEORY, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF DATA, REVENUE, PROFITS, USE, SECURITY OF DATA (INCLUDING BUT NOT LIMITED TO CUSTOMER'S DATA), GOODWILL, OR OTHER ECONOMIC ADVANTAGE ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THE CHECKBOOK INTEGRATED SERVICES INCLUDING BUT NOT LIMITED TO ONE OR MORE PAYMENT TRANSACTIONS, THE USE OF OR INABILITY TO USE OR ACCESS THE CHECKBOOK INTEGRATED PAYMENT SERVICES FOR ANY REASON INCLUDING AS A RESULT OF ANY TERMINATION OR SUSPENSION OF YOUR OR USER’S ACCOUNT, INTERNET OR HARDWARE ISSUES AND MAINTENANCE, OR FOR ANY INTERRUPTION, INACCURACY, ERROR OR OMISSION, EVEN IF THE APPLICABLE DOORLOOP ENTITY FROM WHICH DAMAGES ARE BEING SOUGHT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

2. Notwithstanding anything to the contrary:  

1. THE AGGREGATE LIABILITY OF THE ​DOORLOOP UNDER THIS AGREEMENT OR ARISING OUT OF, FROM OR RELATED IN ANY WAY TO THIS AGREEMENT OR THE PAYMENT SENT TO THE RECEPIENT, SHALL BE LIMITED TO THE LESSER OF (1.) THE AMOUNT OF THE PAYMENT SENT TO THE RECEPIENT OR (2.) $25 (TWENTY-FIVE DOLLARS).
2. You agree to defend (but only DoorLoop shall have the right to settle), indemnify, hold harmless DoorLoop and its affiliates from and against any and all claims, causes of action, costs, damages, fines, losses, liabilities and expenses (including attorneys’ fees and costs at all levels) arising out of, resulting from, related to, or in any way connected with (a.) fraud, (b.) the payment transaction, or (c.) your (and/or your User’s) negligence, willful misconduct, violation of law, and/or actual, threatened or alleged breach of these Terms and/or CHECKBOOK PTTs.

8. Prohibited Activities
You shall not to use the Platform to send payments to:

• Facilitate illegal transactions.
• Misrepresent payment details or engage in fraudulent activity.
• Breach any laws or regulations.
• Engage in any conduct that violates the CHECKBOOK PTTs, including but not limited to sending a payment that involves or is in any way connected with any of the following activities, items or services: Adult content, bail bonds, bankruptcy lawyers, check cashing, or payment for a dishonored check or for an item deemed uncollectible by another merchant, counterfeit or possibly counterfeit goods, debt collection, distressed property sales and marketing, drugs, alcohol, or drug paraphernalia, or items that may represent them, bail bondsmen, financial services such as cash advances, wire transfers or sales of money orders or foreign currency, gambling or betting, including lottery tickets, casino gaming chips, off-track betting, memberships on gambling-related internet sites and wagers at races, hate, violence, racial intolerance, or the financial exploitation of a crime, internet pharmacies or pharmacy referral sites, pyramid or ponzi schemes, medical marijuana, obscene or pornographic items, prostitution, escort services, massage parlors and other explicit sexually related services, unlawful activities or items, or activities or items that encourage, promote, facilitate or instruct others regarding the same, violent acts towards self or others, or activities or items that encourage, promote, facilitate or instruct others regarding the same, weapons, including replicas and/or ammunition.

9. Suspension or Termination
We reserve the right to suspend or terminate your access to sending payments (and the Platform generally) for:

• An alleged, suspected or actual violation of these Terms, DoorLoop Terms of Service, the CHECKBOOK PTTs, or any law including administrative order.
• Suspected fraudulent or illegal activity.
• Non-compliance with third-party processor terms, including the CHECKBOOK PTTs.
• Legal compliance.
• Or at the request of any law enforcement or administrative agency.
• For any lawful reason including that DoorLoop determines that doing so is in its interests.
• In the event that Your DoorLoop account is closed, suspended or terminated.

10. Modifications to the Terms
You are responsible for regularly reviewing these Terms and understand and agree that DoorLoop may modify these Terms at any time by posting the updated version on our website. Continued use of the Platform or sending of any payment constitutes acceptance of the updated Terms.

11. Governing Law and Dispute Resolution

• This Agreement is made under and is to be governed by, and construed in accordance with, the laws of the State of Florida without regard to its conflicts of laws principles, and is subject to terms delineated in DoorLoop’s Terms of Service including those concerning binding arbitration and no class actions.
• Notwithstanding the foregoing, the  appropriate court with jurisdiction in Miami-Dade County, Florida shall have the authority, personal jurisdiction and venue (a) to determine (a) whether any provision of the arbitration agreement should be severed and the consequences of said severance, (b) to determine whether a party has complied with conditions precedent to arbitration, (c) to handle requests for injunctive relief and (d) to handle any claims carved out from the arbitration agreement under DoorLoop’s Terms of Service. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.
• Exclusion of Class Actions. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, YOU AND DOORLOOP AGREE THAT (A) EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS, (B) WE BOTH HEREBY WAIVE ANY RIGHT TO BRING CLAIMS AS PART OF ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, (C) UNLESS BOTH YOU AND DOORLOOP AGREE TO THE CONTRARY, MORE THAN ONE PARTY'S CLAIMS MAY NOT BE CONSOLIDATED OR JOINED BY THE APPLICABLE COURT OR ANY ARBITRATION TRIBUNAL, AND (D) ANY RELIEF AWARDED TO YOU CANNOT AFFECT OTHER USERS, AND VICE VERSA.
  

12. Time Restriction. YOU WAIVE THE RIGHT TO ASSERT A CLAIM OR DISPUTE AGAINST DOORLOOP ENTITIES MORE THAN SIX (6) MONTHS AFTER THE FIRST EVENT OR FACT THAT GIVES RISE TO THE CLAIM OR DISPUTE

13. Notice.  

DoorLoop may provide Notice to You as detailed in DoorLoop’s Terms of Service. You may only provide Notice (deemed given only upon actual acknowledged receipt by DoorLoop) to DoorLoop by both providing (1.) a letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail to DoorLoop at the following address: DoorLoop, Inc., 1601 Washington Ave, Suite 200, Miami Beach, FL 33139 USA, and addressed to the attention of: Legal Department, or delivered to us in person; AND (2.) sending both an email to legal@doorloop.com and an electronic message via the contact form found at https://www.doorloop.com/contact.  Notwithstanding, with respect to Dispute Resolution, the notice conditions contained in DoorLoop’s Terms of Service must also be complied with.

For support related questions/issues, please email support@doorloop.com.

14. Miscellaneous.

1. Entire Agreement. These Terms are the entire agreement between You and DoorLoop relating to the subject matter herein. In the event of any conflict between or amongst these Terms, DoorLoop’s Terms of Service and/or any Order Form(s), the Order Form (with later Order Form(s) taking precedence over earlier ones), then DoorLoop’s Terms of Service, then these Terms shall prevail.
2. Captions; Sections.  Captions and headings in these Terms are for convenience only and in no way define, limit, or describe the scope or intent of the provisions hereof. Any reference to a Section shall mean a Section in the body of these Terms unless explicitly stated otherwise.
3. Construction; Severability.  Wherever possible, each provision of these Terms is to be interpreted in such a manner as will be effective and valid under applicable law, but if any provision of these Terms is prohibited by or invalid under applicable law, such provision will be ineffective only to the extent of such prohibition or invalidity, without invalidating the remainder of such provision or the remaining provisions of these Terms.
4. Waiver.  Any of your obligations or DoorLoop's rights under any of the provisions of these Terms, may only be waived upon the written agreement of DoorLoop, executed by either its General Counsel or a C-level executive.  Notwithstanding the foregoing, no such written waiver, or any other action or inaction deemed to be a waiver by any court or governmental authority will be deemed to be a waiver under any other prior or subsequent requirement or obligations under any other provision of these Terms.
5. Force Majeure. While DoorLoop will take reasonable steps to mitigate, You agree that DoorLoop Entities will not be liable to you for any damages, delay or failure to perform, and shall be excused from, any obligation under these Terms where the delay or failure results from any cause beyond DoorLoop Entities’ reasonable control, including, without limitation, pandemics, endemics, acts of God, labor disputes or other industrial disturbances, systemic electrical, telecommunications, or other utility failures, earthquakes, hurricanes, tornados, storms, wildfires, natural disasters, or other elements of nature, blockages, embargoes, riots, strikes, lockouts, acts or orders of government, acts of terrorism, or war.
6. Remedies. All of DoorLoop's stated rights and remedies hereunder and in DoorLoop’s Terms of Service are cumulative, not exclusive and in addition to DoorLoop's rights and remedies under any other agreement or law.  
7. Survival. The following provisions will survive the termination or expiration of this Agreement: Sections 3, 6, 7, 9-14.   Notwithstanding, neither the expiration nor termination of these Terms or your contractual relationship with DoorLoop shall terminate the obligations and rights of the parties pursuant to provisions of these Terms which by their terms are intended to survive or be perpetual or irrevocable and such provisions shall survive the expiration or termination of these Terms.