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Contact Us-Constance HealthTech LLC-06.01.25
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Contact Us

We're here to help you navigate your Medicaid journey. Reach out to our team for assistance with your benefits, membership questions, or technical support.

Get in Touch

Schedule a Free Assessment

Ready to discover your Medicaid savings? Schedule your free eligibility assessment:

📞 Call: 315-243-3567
 📅 Hours: Monday - Friday, 9:00 AM - 6:00 PM EST

Customer Support

Email: support@medloomhealth.com
Response Time: Within 24 business hours

Phone: 315-243-3567
Support Hours: Monday - Friday, 9:00 AM - 6:00 PM EST

Membership & Billing

For questions about your Pro or Post-Enrollment membership:

Email: support@medloomhealth.com
Phone: 315-243-3567

Our Office (Mail Only)

Constance HealthTech LLC
 Doing Business As MedLoom

725 Hertel Avenue
Unit 82

Buffalo, NY 14207

Business Hours:
 Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday - Sunday: Closed

Note: We provide services throughout New York State via phone and online platforms

Quick Support

Common Questions

Looking for help with:

Email us at: support@medloomhealth.com with your question and member ID (if applicable)

Emergency Medicaid Needs

If you have an urgent Medicaid situation, please call us directly at 315-243-3567 during business hours.

For medical emergencies, always call 911.

Privacy & Compliance

Privacy Officer: ryan@medloomhealth.com
HIPAA Compliance: support@medloomhealth.com

For privacy concerns or to exercise your rights under HIPAA, please contact our Privacy Officer.

Feedback

Your feedback helps us improve our services. Share your experience:

Email: support@medloomhealth.com


MedLoom is a service of Constance HealthTech LLC.