We know you care about how your personal information is used and shared, and we take your privacy seriously. We have therefore created this Privacy Policy to communicate our commitment to your privacy clearly. Please read the following to learn more about our Privacy Policy. By using or accessing the Site and the services provided by us in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the manner specified in this Privacy Policy.
Remember that your use of the Site is at all times subject to the Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms. The general provisions outlined in the Terms shall also apply to this Privacy Policy.
When you visit the Site, you can browse without submitting any personal information about yourself. We will, however, receive and store some non-personally identifiable information about your visit, as described below. To participate in certain functionalities, you may be asked to provide personally identifiable information. It's important to note that it will always be your choice, or the choice of anyone acting on your behalf, to provide personally identifiable information, giving you complete control over your privacy.
We are incredibly transparent about the information we collect from our Users, and we allow all our Users to choose what information they wish to provide us. When you access or use the Site and the services, we collect various types of information about you through different means as described below.
Information provided to the Company: When you register with us or create an account on the Site to access or use our services (“Account”), we collect information that you provide voluntarily during your registration or creation and use of your Account. This information may include the following:
Information provided or collected from access or use of the Site: When you access or use our Site, we collect information about your usage of our Site and services. When you access the Site, certain information is stored in our servers automatically. The information captured automatically includes, but is not limited to, the following: data about the pages you access within the Site, user’s choices and behavior, your internet protocol (“IP”) address, device identity or unique identifier, device type, geo-location information (on obtaining consent), device and connection information, mobile network information, statistics on page views, traffic to and from the sites, referral URL, ad data, and standard web log data and other information. We also collect anonymous information through our use of cookies and web beacons. We may collect and store any information you provide us when you use our services, including when you: (i) add information on a web form; (ii) add, edit or update your Account information; (iii) contact us for support or other offerings; (iv) participate in community discussions, chats, etc.; (v) send any messages to us or correspond with us regarding the Site or our services; (vi) respond to a survey conducted by us; (vii) register for a promotion provided by us; (viii) request certain features (e.g., newsletters, updates, etc.); and/or (ix) submit feedback to us. We also collect the content that you create, upload, or post on the Site.
Cookies and Related Tracking Technologies: The Site uses persistent and session cookies and other similar technologies to offer you a personalised experience and to remember your browsing preferences, including your login details and choice of language. Cookies are stored primarily to ensure that when you return to the Site, it personalises your browsing, including enabling you to be logged on to the Site automatically. This information may, where permitted by applicable law, also be combined with other information we hold about you. The cookies are uniquely assigned to you and can only be accessed by your web page server in our domain. You can turn off our cookies or all cookies through your browser settings. At the start of each of your visits to the Site, you have the option to turn off all cookies that are not strictly necessary for providing our services. Please be advised that turning off cookies through either method may impact many of the Site’s features. In addition to cookies, we and/or our third-party advertising partners may use technologies that help us better manage and analyse content.
Buttons, Tools & Content from Other Companies: The Site may include buttons, tools, or content that link to other companies’ services, such as Facebook, Twitter, Instagram, and LinkedIn. We may collect information about your use of these features. In addition, when you see or interact with these buttons, tools, or content, or view a web page on the Site, some information from your browser may automatically be sent to the other company, in accordance with the terms and conditions of such other company.
Contacting the Company: We may also collect information about you from other sources, such as through your contact with us, including our customer support and/or social media team, and your interactions with other users. Additionally, for quality and training purposes or for our own protection, we may monitor or record telephone conversations with you or anyone acting on your behalf. By communicating with us, you acknowledge that your communication may be overheard, monitored, or recorded without further notice or warning.
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customised experience. We may use your information:
We may also use your information to generate charts, presentations, reports, logs, or other documents about, inter alia, our user base, service usage patterns, and the analysis of the accuracy, effectiveness, and popularity of the Site and our services for marketing or other external purposes.
However, in the case of such external use, we shall ensure that the personal information you provide is anonymised. You hereby give your express consent to us for using your personal information for this purpose.
User Content: If you submit content to any interactive portion of the Site, including, but not limited to, your Account profile page or user discussion sections of the Site, your content will be made publicly available to anyone who visits that area of the Site. Other users or the general public may access or use content that you make publicly available through the Site. Even if you remove or delete your content, copies may remain in cached or archived areas of the Site.
Processing of Services: We share information, including personal information, with our officers, employees, consultants, agents, representatives, sub-contractors, service providers and business partners to enable them to undertake, perform and deliver our services to you.
Third Party Service Providers We share information, including personal information, with our third-party service providers that we use to: (i) to host and maintain the Site, (ii) for application development, back-up, storage, processing, analytics, marketing and front or back-end development and support; and (iii) for audits, web analysis and other services required to enable seamless provision of the Site and our services. These third-party service providers may have access to or process your personal information to provide these services for us. We do not permit our third-party service providers to use the personal information we share with them for marketing purposes or any purpose other than in connection with the services they provide to us. We forbid the third-party service providers from using your personal data for their marketing purposes or for any purposes other than for the provision of services to us. Please note that third-party service providers have their own privacy policies, and we are not responsible for their actions, including their information protection practices.
Compliance with laws & protection of our rights We may also share your personal information and data with third parties where we believe in good faith that such disclosure is necessary to comply with any applicable law or to comply with legal processes and to respond to requests from public and government authorities, including public and government authorities outside your country of residence, to prevent imminent physical harm or financial loss, to enforce our Terms, including to meet national security or law enforcement requirements. We may disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms, or as otherwise required by law. We may also share your information in situations involving potential threats to the physical safety of any person, violations of this Privacy Policy, or to respond to the claims of breach of the rights of third parties and/or to protect our rights, property and the safety of our employees, users, vendors, partners or the public and obtaining your consent is difficult. We, at our sole discretion, shall have the right to disclose your personal information to third parties, in the event we believe it to be necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or any other unlawful activity.
Insolvency and business transitions: If we should ever file for bankruptcy or engage in a business transition such as a merger with another entity, or if we purchase, sell, or reorganise all or part of our business or assets, we may disclose your information, including personal information, to prospective or actual purchasers in connection with one of these transactions.
Consent: We may share your information in any other circumstances where we have your express consent.
Affiliates: We may share your information among our affiliates and group entities to better provide services relevant to you and generally applicable services.
Disclaimer: We cannot ensure that all of your information will not be disclosed in ways not otherwise described in this Privacy Policy. For example, a third party may unlawfully intercept or access transmissions or private communications, or other users of the Site may abuse or misuse your personal information. No transmission of data over the internet can be 100% secure.
Keeping your information secure is of great concern to us. We exercise care in facilitating the transmission of information between your device or computer and our servers (or the third-party servers that operate and store information for the Site). We maintain your personal and all other information in electronic form on our equipment and that of our employees, consultants, sub-contractors, vendors, service providers, agents, and representatives. Such information may also be converted to physical form from time to time. Personally identifiable information collected by the Site is stored in operating environments with restricted access and is not available to the public. We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorised manner. In addition, we have limited access to your personal information to those who need to know. While we have mechanisms in place to safeguard your personal information after we receive it, no transmission of data over the internet can be guaranteed to be 100% secure.
The users must keep their personal information and their passwords confidential. The users must not share their usernames and passwords with anyone to prevent unauthorised use of their personal information. You shall, at all times, be responsible for the protection of and the disclosure of your username and password. We shall, in no way, be liable for disclosure of your username and/or password, or your personal information, in the event of any unauthorised access to your Account. In the event of such unauthorised usage, you shall notify us immediately.
The term for which we shall be retaining your personal information depends solely on the nature of the information. We shall retain your personal information only for such period of time as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
We may, at any time, delete your information, including but not limited to your personal information, without any prior notice to you. Upon the expiry of your license to access the Site and use our services or deactivation and/or termination of your Account, we shall have the right to, immediately and permanently, delete all stored messages, emails, contents, and all other records of your Account without any notice.
Except to the extent provided herein, we will destroy your personal information upon the fulfilment of its purpose. We may, however, retain your personal information for: (i) accounting purposes for such time period as is prescribed under applicable law; and (ii) for legal purposes till the completion of the statutory limitation for bringing any suit, if any. We will also retain your information for the purposes and for such time periods as may be prescribed under applicable laws.
Under certain circumstances, we alter the personal information collected from users to render it anonymous so that it can no longer be personally identifiable. In the event of such anonymisation of data, we shall have the right to retain such data for as long as we require and use such data without intimating you of such use and for any lawful purposes of whatsoever nature, whether mentioned in this Privacy Policy or not.
Retention of your personal information, including your sensitive personal information, by a third party, or another user, shall be governed by their privacy policies, and we are neither responsible nor could be held liable for any breach or non-compliance from such party’s part.
Please note that some of your public content and information can remain with third parties even after you remove or delete it from the Site, as they may retain the content and information.
If you have violated our Terms and Site usage polices, as a consequence of which we have terminated or suspended your account, we may indefinitely keep specific identifying data that you used to create your Account, including email address and phone number to prevent you from offending again, including by creating new accounts.
If your personal information changes or you would like to remove it, please contact us at connect@creativemasteryhub.com. We will make good faith efforts to resolve requests to remove information or correct inaccurate information except where the request is unreasonable, requires disproportionate technical effort or expense, jeopardises the privacy of others, or would be impractical.
The Site may contain links to third-party websites. Your use of these features may result in the collection, processing, use, storage or sharing of information about you, including your personal information, by these websites, depending on the feature. Please be aware that we are not responsible for the content or privacy practices of other websites or services that may be linked on our Site. We do not endorse or make any representations about third-party websites or services. These third parties collect the information you choose to provide to them and our Privacy Policy does not cover that. We shall, at no time, be liable for any unauthorised use of your personal information by these third-party websites. We strongly encourage you to read such third parties’ privacy policies.
Our primary audience is adults and young adults. We do not intend to and will not knowingly collect any personal information from children under the age of 10; they are prohibited from using the Site without parent/guardian supervision. Minors who may access the Site may not be able to provide valid consent to our collection, use, disclosure, storage, or other handling of their personal information. Parents and guardians of children/minors are personally responsible for monitoring their child's/minor's access to and use of our Site and services, and for providing valid approvals for their child's/minor's access to the Site and our services. If you are under the age of 18 (eighteen) years, it is mandatory that your parent or guardian has read and accepted this Privacy Policy on your behalf, and it is assumed that you have ensured that the use of the Site and the Services by you is under the guidance and control of your parents or guardian. Suppose you are a child or young adult under the age of 18 (eighteen) years. In that case, you must ask your parent or legal guardian to approve your provision of personal information before you submit your personal details to us. If your parent or guardian has not read and agreed to this policy, you will not have permission to use the Site and the Services. If we learn that we have collected information from a child under the age of 13, we will remove that information immediately and delete it from our servers (subject to applicable law and this Privacy Policy).
We strongly encourage parents and guardians to supervise their minors' online activities to help provide a child-friendly environment and prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the Site and our services are not intended for use by minors, we respect the privacy of minors who may inadvertently use the internet.
We shall not be liable for disclosure of your passwords, and you shall be solely responsible for protecting your username and passwords at all times. You shall be solely liable for any unauthorised use of the Site through your Account. In the event of such unauthorised usage, you shall notify us immediately and reset your password accordingly.
While we give utmost importance to protecting user data and information, we cannot ensure that all your personal information (including sensitive information) will not be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not make any promises. You should not expect that your personal information will always remain private as a user of the Site. You understand and agree that you assume all responsibility and risk for your use of the Site, the internet generally, and the information or content you post or access, as well as for your conduct on and off the Site.
We reserve the right to update this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way we treat users’ personal information, or in the Privacy Policy itself, we will display a notice on the Site or send users an email, so that you may review the changed terms prior to continuing to use the Site. Please check this page periodically for changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is used. Please review the changes carefully. Your continued access to the Site or use of our services following the posting of changes to this Privacy Policy will mean you consent to and accept those changes. As always, if you object to any of the changes to our terms, and you no longer wish to use our services, you may stop browsing through the Site, deactivate your Account and/or contact us at connect@creativemasteryhub.com
Should you have questions about this Privacy Policy or our information collection, use and disclosure practices or have a grievance with respect to our use of your information, you may contact our grievance officer identified below. We will use reasonable efforts to respond promptly to any requests, questions, or concerns which you may have regarding our use of your personal information.
Name: Creative Mastery Hub
Registered Address: India
Email: connect@creativemasteryhub.com