Privacy Policy

Effective Date: 14/11/2023

Thank you for choosing Savour Foods. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By using our application, you agree to the terms outlined in this policy.

Information We Collect

Personal Information:

When you create an account, we collect information such as your name, email address, phone number, and delivery address.

We may collect payment information when you make a purchase, but we do not store credit card numbers. Payment transactions are processed securely through our third-party payment processor.

Order Information:

We collect information related to your food orders, including the items ordered, delivery preferences, and any special instructions.

Location Information:

We may collect and process information about your location when you use our application, such as your device's GPS coordinates. This helps us provide accurate delivery estimates and improve our services.

Device Information:

We collect information about the device you use to access our application, including the device type, operating system, and unique device identifiers.

How We Use Your Information

Order Fulfillment:

We use your personal information to process and fulfill your food orders, communicate with you about your orders, and ensure a smooth delivery experience.

Account Management:

Your account information is used for authentication, account management, and to personalize your experience within the application.

Improving Services:

We analyze collected data to enhance and personalize our services, improve the user experience, and develop new features.

Marketing and Communication:

With your consent, we may send you promotional emails, newsletters, or other communications about our services, promotions, and updates.

Information Sharing

Service Providers:

We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and delivery partners.

Legal Compliance:

We may disclose information in response to a legal request, such as a subpoena or court order, or when required by law.

Security Measures

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. This includes encryption, access controls, and regular security assessments.

Your Choices

You have the right to:

Access and update your personal information.

Opt-out of marketing communications.

Delete your account (subject to legal and contractual obligations).

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website or through the application.

If you have any questions or concerns about this Privacy Policy, please contact us at Delivery@Savourfoods.com.pk.

Thank you for trusting Savour Foods.