Bipath LLC Sub Processors List

Effective June 1, 2020

Last Modified: November 5, 2021

Bipath uses certain Sub-Processors to assist it in providing the Bipath Services as described in our Terms of Service Agreement. Defined terms used herein shall have the same meaning as defined in the terms of service.

What is a Subprocessor:

A Sub-Processor is a third party data processor engaged by Bipath who has or potentially will have access to or process Customer Data (which may contain Personal Data). Bipath engages different types of Sub-Processors to perform various functions as explained in the tables below. References on this page to “SubProcessors” shall be interpreted to include Service Providers (engaged on behalf of our Customers as the relevant Businesses) for the purposes of the California Consumer Privacy Act (CCPA).

Due Diligence:

Bipath undertakes to use a commercially reasonable selection process by which it evaluates the security, privacy and confidentiality practices of proposed Sub-Processors that will or may have access to or process Customer Personal Data.

Bipath is generally authorized to engage with a Sub-Processor, subject to Bipath:

• Notifying customers of any intended changes to its use of Sub-Processors by posting notice of the intended change on this page.
• Including terms in its contract with each Sub-Processor which are no less protective than those set out in these Terms; and
• Remaining liable to the Customer for any failure by each Sub-Processor to fulfil its obligations in relation to the Processing of the Customer Personal Data.

The following is an up-to-date list of the names and locations of Bipath’s Sub-Processors:

Phone Service Carriers

Entity Name: Twilio

Purpose: Transmittal to or from our application from or to the publicly-switched telephone network (PSTN) or other specified origination and termination points for customers who have enabled the Twilio connection application and have an active account with Twilio.

Entity Location: USA

Storage and Hosting

Entity Name: Amazon Web Services

Purpose: Provision of communication products and services.

Entity Location: USA

Entity Name: Webflow, Inc.

Purpose: Website hosting

Entity Location: USA

Business Integration Services

Entity Name: Integromat

Purpose: For customers who subscribe to our Flows service; Integromat processes all API requests to and from your target application or service.

Entity Location: USA

Chat and email communications

Entity Name: Intercom

Purpose: For all customers including leads (prospective customers), Intercom is used as a chat communications device for sales and customer support. Additionally, emails are sent and received utilizing the software.

Entity Location: Ireland

Form Processing

Entity Name: Native Forms

Purpose: Create and process interactive content and web-forms

Entity Location: USA

Entity Name: Webflow, Inc.

Purpose: Create and process interactive content and web-forms

Entity Location: USA