FAQS
THE EXPERIENCE
What can I expect from The Haunted Tavern?
You will visit one of the most haunted locations as the tavern keeper guides you through a 4-part interactive cocktail journey.
Does the experience take place in an indoor or outdoor venue?
The exhibition will be held at an indoor venue.
How long does the experience last?
The visit will take around 75 to 90 minutes.
Is there air conditioning?
Yes.
Is the experience accessible for deaf people?
Yes.
Are there any accessibility options for someone visually impaired?
Unfortunately not.
Will there be strobe lights?
No.
Will food and beverage be available on site for purchase?
A pre-show bar but no food available.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
Are there chairs available? Can I be seated during the experience/exhibition?
Yes, the event is seated.
Will restrooms be available on site?
Yes.
ACCESS
Do I need to arrive at the start of my scheduled session?
It is recommended that you arrive within the time stated on your ticket, but you can arrive within the next 30 minutes.
What happens if I arrive late?
We will still seat you.
Can I bring animals? Are service dogs allowed?
Unfortunately, no pets are allowed in this event’s location, though we do welcome service animals.
Is there an age requirement?
21+ with valid ID.
Is the venue ADA compliant?
Yes.
Is there parking available?
There are nearby paid parking lots.
What if the weather is bad?
Event is indoors.
What are the prohibited items at the experience?
Flash photography, alcohol, anything which may disturb the other patrons.
Are wheelchairs available to rent?
No.
TICKETS
Can I purchase a ticket at the event?
Yes, if the event is not sold out.
Where can I get tickets?
- On the Fever App, available on Google Play and Apple Store
- On the Fever website
Are refunds allowed? What is the exchange policy?
Tickets are generally non-refundable. Ticket non-refund terms and conditions are agreed to before purchase. However, under special circumstances, you can contact us and our user support team will process your request. Make sure to include your ticket order number.
Is there a Military discount?
No.
Do I need to print my ticket?
No, your contactless tickets will be validated directly in the Fever App (available on Google Play and Apple Store).
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket on the Fever App (available on Google Play and Apple Store). Please contact us for additional help. Make sure to include your ticket order number.
Can I reschedule my tickets to another date/time, or upgrade/downgrade my ticket?
We may be able to help reschedule or exchange your ticket for another date, time or ticket type that has not already sold out. Please contact us for more information. Make sure to include your ticket order number.
What are the official sellers for this experience?
Official tickets for The Haunted Tavern can only be purchased on Fever. Tickets are not available on any other website or ticketing platform.
Can I make a Group Booking?
Groups who purchased tickets separately can sit together. Please just make sure you arrive 15 minutes prior to your reservation time to get seats together.
I can't find my ticket. What can I do?
You can find your ticket in the Fever App, within the Tickets section. If you don't have it installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.