SBCC Faculty Zoom Training Support

Short intensive zoom training for three levels. You will need to register using pipeline email.

https://academylearn.zoom.us/certifications

Setup Zoom Account, Meeting, and Sharing Room Location Address - Here is a link to a video that describes and demonstrates how to create your Zoom account, set up a meeting, and how to share that room - Zoom workshop Video (57min mark for youtube uploading)

How to Share Meeting Locations with Students - Watch this video or share just this link with students in your announcements to students so they know how to join your Zoom class meetings - How students can join Zoom?

Do Students need a Zoom account to join a meeting?

No, they need the meeting link for your classroom meeting. They need a computer microphone to talk with you and a speaker to hear you. There’s also text chat.

Do instructors need a computer to use Zoom?

Yes, we recommend you host your meeting from a computer but it is possible to use the free Zoom app available in Apple Store or Google Store to host meetings. But these apps have less features than your computer.

Interested in student group work in Zoom - You can set up breakout rooms that allow for small group discussion:

Zoom Help Center

Do you really need a Zoom Pro account? Here’s how you decide:

Zoom Free:

Can have a 1 to 1 meeting for up to 24 hours
Can record locally (you can use this to record a lecture without others in the meeting)
unlimited number of meetings
Limited to 40minute meeting time IF the number of participants is 3 or more.

Zoom Pro: If you need a pro account, email IT at http://helpdesk.sbcc.edu after you have already created a Zoom account with the college. Use your Campus Pipeline ID and password to access the helpdesk request page.

Includes all of the above
Can have up to 100 people in a meeting session for up to 24 hours

Zoom mobile app: You can download the Zoom mobile app for your iOS or Android device from the Apple App Store or the Google Play Store

Phone tripod - This tripod is nice because it is tall, and the phone can tilt to many angles

Phone gip - This is a good option that is small, and can grip on to poles, or uneven surfaces

Zoom Class Meeting Recordings

When you record a Zoom class meeting, stay logged into the room after your students leave. Zoom is preparing your recorded meeting and will email the link to the recorded video so you can download it to your computer. The link to the recording is in your Zoom settings for the meeting.

Next steps, upload the video to your SBCC Youtube space. Yes, that’s right. Each faculty and staff member has his/her own Youtube space. After logging into your email choose the nine little dots and scroll down until you see the Youtube icon.

How to get a Zoom attendance report

https://youtu.be/Ql1JMDQwjTc

Short video on how to upload a Zoom Meeting recording to Youtube.

https://youtu.be/fPBp1uCTzoE

Verify Youtube Account to upload videos longer than 15 minutes.

https://support.google.com/youtube/answer/71673?co=GENIE.Platform%3DDesktop&hl=en

How to enable closed-captions for your video in Youtube.

After you log into Youtube, select the link below which will show you how to enable closed captions for your video.

https://support.google.com/youtube/answer/2734796?hl=en

Here's how you can review automatic captions and make changes, if needed:

Sign in to YouTube Studio.
From the left menu, select Videos.
Click the title of the video you want to add captions or subtitles to.
Click the Advanced tab.
Under “Subtitles and CC for original video language”, click More next to the subtitles you want to edit.
Review automatic captions and edit or remove any parts that haven't been properly transcribed.

You can also turn on community contributions for the video and let your viewers caption and translate your content instead.

Troubleshoot automatic captions issues in Youtube

If your video doesn't generate automatic captions, it could be due to one or more of the following reasons:

The captions aren't available yet due to processing complex audio in the video.
Automatic captions don't support the language in the video.
The video is too long.
The video has poor sound quality or YouTube doesn't recognize the speech.
There is a long period of silence at the beginning of the video.
There are multiple speakers whose speech overlaps.

Basic Zoom Course using InLEARNING- 45 minutes

This is a great course covering many of the Zoom tools and techniques available through SBCC campus Pipeline under Employee/ Resources/ LinkedIn Learning

Wireless (WiFi) Connection Issues

If you are experiencing any issue(s) with latency, frozen screen, poor quality audio, or meeting getting disconnected while using a home or non-enterprise WiFi connection, try the following:

Watch a video about WiFi connectivity
Check your Internet bandwidth using an online speed test, such as nperf, Speedtest, or Comparitech
Try to connect directly via Wired (if your internet router has wired ports)
Try bringing your computer or mobile device closer to the WiFi router or access point in your home or office
Upgrade your WiFI router firmware. Check your WiFi router vendor support site for firmware upgrade availability.
Use a WiFi extender such as Amped Wireless or Linksys to increase the distance and strength of your WiFi signal
Use a higher powered/long-range WiFi such as Amped Wireless router or adapter to increase the WiFi signal on your PC or Mac
[Home] Use a DOCSIS 3.0 cable modem (if you have cable modem) to improve internet performance