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Community Resources - II. Homeless Shelters
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Homeless Shelters

St. Louis County Homeless Hotline

Saint Louis County residents who are homeless or experiencing a housing crisis can seek assistance by calling the Emergency Shelter Hotline.  The caller is interviewed by an intake specialist, and if in crisis, is referred to either emergency shelter or rent/mortgage/utility assistance. The Hotline is the result of a collaboration between the City of Saint Louis and Saint Louis County, who jointly fund the program.

Hotline: (314)-802-5444

Youth Services: (314)-628-2929 or Toll Free (877)-928-2929 or TEXT: 4HLP to 31658
Hearing or Speech Impaired: (800)-735-2966 or RelayMO 711

Available: Mon-Fri 8:00am - 4:30pm

Notes: Callers may experience long wait periods on the hotline.

Tags: Shelter Financial Assistance


Behavioral Health Response

BHR has continued to provide uninterrupted 24/7 access to services during COVID-19 closures. Since March 2020, contact center staff have been working remotely and outreaches have been provided virtually to comply with social distancing for the health of staff and clients. BHR’s Community Relations Department has provided 469 virtual presentations since the start of the COVID-19 pandemic impacting 3,848 adults and 3,927 youth. In partnership with Resilience Builders and Missouri Behavioral Health Council, BHR completed a Trauma-Informed Organizational Assessment for the second time in two years confirming BHR is a trauma-informed agency according to the Missouri Model.

Helpline: (314)-469-6644 or toll free 1-(800)-811-4760

Youth Support: 1-(844)-985-8282 or text BHEARD to 31658

Web chat:   

Office address: 5501 Delmar Blvd Suite B300, St Louis MO 63112

Main office phone: (314)-469-4908


Notes: Kirkwood Public Library is a Safe Place. Youth can ask any library staff for assistance, and staff will contact Youth In Need, our partner organization, to get the youth to safety.

Tags: Crisis Line Crisis Intervention/Safety Planning Gender Inclusive Shelter Youth Resources


Room at the Inn

Room at the Inn (Room), is a temporary, emergency shelter program for homeless women and families. We empower program participants to create solutions to their homelessness through education, referrals and case management. We serve approx. 150-200 clients per year, including single mothers with children, single women, two-parent or single-father families. With a program capacity of 20 clients per day, we assist individuals experiencing homelessness throughout the St. Louis area. Sponsored by the Sisters of Divine Providence, since 1993, Room at the Inn is a 501(c)(3) non-profit agency, incorporated in Missouri.

Phone: (314)-209-9198

Address: 3415 Bridgeland Dr, Bridgeton, MO 63044

Tags: Shelter


Founded in 1988, DOORWAYS is an interfaith non-profit organization, which provides housing and related supportive services to improve quality of life and health outcomes for people affected by HIV/AIDS.

Phone: (314) 535-1919


Location: 1101 North Jefferson Avenue St Louis MO 63106

Notes: DOORWAYS specifically works with people affected by HIV/AIDS and will require a diagnosis from a medical provider

Tags: Shelter

Kirkwood Public Library Community Resources Guide