AskTim Analytics dba. Soru.ai Privacy Statement
Effective September 25, 2017
AskTim Analytics dba. Soru.ai ("Soru") respects the privacy of your information. This Privacy Statement ("Privacy Statement") informs you of our privacy practices with respect to information that we may collect or come into possession of as a result of your or our business customers’ use of our website or services (collectively, “Site”). This Privacy Statement applies to all Soru owned websites and domains (including www.Soru.ai).
The goal of this Privacy Statement is to enable you to make informed choices regarding disclosing your information to us in connection with visiting our websites or using our products and services. This Privacy Statement explains:
INFORMATION WE COLLECT
On this Site, you may be asked to provide or we may be given access to personally identifiable information (“PII”). PII means information that can identify or locate you such as your contact information (like your name, address, telephone number, e-mail address, and other similar information). If you provide PII to Soru, we may enhance or merge it with information that we obtain from third parties about you. When you use this Site and provide PII to Soru, you consent to Soru’s use of such information as described in this Privacy Statement.
We may also obtain information about consumers from businesses that obtain our products and services. Such information may include:
In addition, when you visit Soru Sites, we may collect certain information by automated means, such as cookies and web beacons. A "cookie" is a text file that websites send to a visitor's computer or other Internet-connected device to uniquely identify the visitor's browser or to store information or settings in the browser. A "web beacon," also known as an Internet tag, pixel tag or clear GIF, is used to transmit information back to a web server. We also may use third-party website analytics tools (such as Google Analytics) that collect information about visitor traffic on our sites. The information we may collect by automated means includes:
HOW WE USE PII
Except as provided below, Soru will not share your PII with third parties unless you have consented to the disclosure.
In certain circumstances, Soru may share your PII with service providers that need your information to provide operational or other support services to Soru such as, data management, database hosting, and email marketing. To ensure the confidentiality and security of your PII, such service providers must agree to safeguard your information. These service providers are also restricted by contract from using your PII in any way other than to provide services for Soru.
Our customers who provide consumer information to us for use as part of our services may have their own privacy practices and privacy notices. Soru is not responsible for those third parties' privacy practices.
In certain circumstances, we also may disclose information about you without obtaining your consent or offering you an opportunity to opt out. We may do so (i) if we are required to do so or believe to be required to do so by law, regulation or legal process (such as a court order), (ii) in response to a request by law enforcement authorities, or (iii) when we believe disclosure is necessary or appropriate to prevent or defend against misuse of our or our customer’s services, violation of our or our customer’s intellectual property rights, breach of any of your or our business customers' obligations to Soru, physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity.
We also reserve the right to transfer personal information we have about you in the event we sell, merge or transfer all or a portion of our business or assets. In such event, Soru will require any such buyer to agree to treat PII in accordance with this Privacy Statement.
We use commercially reasonable efforts to safeguard the confidentiality of your personal information, including the use of encryption, firewalls and Secure Socket Layers. To help safeguard personal information against loss and unauthorized access, we employ many different security techniques, including, for example, regulating the physical and virtual access to our databases, servers, back-ups, encryption keys or other network and security-related infrastructure components. In addition, we encrypt certain information in storage.
Please note that no electronic transmission of information can be entirely secure. We cannot guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail, or that those measures will always be sufficient or effective.
ACCESS AND CORRECTION
To update your privacy preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as specified below.
You may request that we correct or amend any of the personal information we maintain about you by contacting us as indicated in the "How to Contact Us" section of this Privacy Statement. If we have obtained information from a Soru business customer, you should request such further access to your information from the relevant business customer.
Subject to applicable law, you may have certain additional rights to request access to and receive information about the personal information we maintain about you, update and correct inaccuracies in your personal data, and have the information blocked or deleted, as appropriate.
EMAIL MARKETING PREFERENCES
You may choose not to receive marketing email communications from us by clicking on the unsubscribe link in the marketing emails.
Soru does not knowingly collect information from children under the age of 13 and does not target its websites to children under 13. If we learn that a user is under 13 years of age, we will promptly delete any personal information that the individual has provided to us. We encourage parents and guardians to take an active role in their children's online activities and interests.
UPDATES TO THIS PRIVACY STATEMENT
This Privacy Statement may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our websites to notify you of any significant changes to our Privacy Statement and indicate at the bottom of the notice when it was most recently updated.
HOW TO CONTACT US
If you have any questions or comments about this Privacy Statement or if you would like us to update the information we have about you or your preferences, please contact us by email at firstname.lastname@example.org.