Netkiller ISMS End User License Agreement

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY, AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND REMEDIES.

  1. General.  These Terms and Conditions of Use (the “Terms”) govern the access and use of the 'Netkiller ISMS,' which Netkiller, Inc. owns, and the services provided on or through the 'Netkiller ISMS' (the “Services”).   Your access or use of the 'Netkiller ISMS' Services signifies that you have read. You understand, acknowledge, and agree to be bound by all of these Terms and any policies related to the 'Netkiller ISMS,' Services, and/or Content as may be adopted by Netkiller, Inc. from time to time.  These Terms define the respective rights and obligations between you, the user of the 'Netkiller ISMS' and Services (“you,” “your,” or “User”) and Netkiller with the 'Netkiller ISMS,' the Services and/or Content, and your access and use thereof.
  1. Accounts.  To access and use some of the Services, you must create an account (an “Account”) with Netkiller.  You represent and warrant to Netkiller that all of the information you submit when you create your Account is accurate, current, and complete and that you will keep your Account information accurate, current, and complete.  Suppose Netkiller has reason to believe that your Account information is untrue, inaccurate, out-of-date, or incomplete. In that case, Netkiller reserves the right, in its sole and absolute discretion, to suspend or terminate your Account.  You are solely responsible for the activity on your Account, whether authorized by you or not, and you must keep your Account information secure, including, without limitation, your customer number/login, password, payment method(s), and PIN.  For security purposes, Netkiller recommends changing your password and PIN at least once every six (6) months for each Account you have with Netkiller.  You must notify Netkiller immediately of any breach of security or unauthorized use of your Account.  Netkiller will not be liable for any loss you incur due to the unauthorized use of your Account.

  1. User’s Covenants, Representations, and Warranties.  The User hereby covenants, represents, and warrants to Netkiller as follows:

3.1. The User is a legal entity or an individual over the age of 18 years that is capable of entering into binding agreements.  If the User is a legal entity, then you represent and warrant that you represent and are acting on behalf of the legal entity, and you have the express authority to bind the legal entity to the Terms.  User hereby acknowledges and agrees that if Netkiller finds that User does not have the legal authority to bind the such legal entity, the User will be personally responsible for the obligations contained in these Terms.  Netkiller shall not be liable for any loss or damage resulting from Netkiller’s reliance on any instruction, information, data, notice, document, or communication reasonably believed by Netkiller to be genuine and originating from an authorized representative of your legal entity.  Suppose there is reasonable doubt about the authenticity of any such instruction, information, data, notice, document, or communication. In that case, Netkiller reserves the right (but assumes no duty) to require additional authentication from you.  User further acknowledges and agrees that if User is not a legal entity or otherwise able to enter into binding contracts under applicable law, User is not permitted to use the Services, and User with this covenant and agrees that in that event, User will not use the Services.

3.2. The User acknowledges and agrees to comply with all of the terms and conditions outlined in these Terms, all applicable laws, statutes, rules, and regulations of any applicable jurisdiction, and any rules and procedures that may be established or adopted by Netkiller from time to time (collectively, the “Relevant Rules”).  User acknowledges and agrees that any material breach of this Section 3.2 by User may result in immediate suspension or termination of Services at Netkiller’s sole discretion.

3.3. The use by the User of the domain name, 'Netkiller ISMS,' Services and/or Content shall comply in all materials respects to all Relevant Rules without infringing the legal rights of any third party.  If the User becomes aware of any use of a domain name, 'Netkiller ISMS,' Services, and/or Content that may cause a dispute or claim from a third party, the User shall use his, her or its best efforts to avoid or resolve any such dispute or claim in compliance with the Relevant Rules, these Terms and any policies, rules, and procedures that Netkiller may establish from time to time.

3.4. The User shall provide to Netkiller only information that is complete, correct, and accurate.  Further, the User shall provide Netkiller the User’s most current contact information, which shall be updated by the user promptly upon any changes to such contact information.  In any event, the User is solely responsible for any Content uploaded by User.

3.5. The User shall securely keep and maintain the User’s passwords, ID’s, usernames, and any other information for the use of the Services (hereinafter, “User’s Confidential Information”).  Netkiller shall not be responsible for any loss, misappropriation, or misuse of the User’s Confidential Information.

3.6. The User acknowledges and agrees that User must comply with all Relevant Rules as may be established by regulatory authorities from time to time. The User further acknowledges and agrees that User shall not have nor make any claims of any kind against Netkiller in any way related to issues required, prescribed or proscribed by any regulatory authority and the Relevant Rules, or to Netkiller’s compliance the Relevant Rules.

3.7. The User acknowledges and agrees that, as a condition prior to the commencement of the Services, Netkiller will undertake certain validation tests in order to filter potential fraudulent orders.  User further acknowledges and agrees that fully validated Services shall not be provided unless User passes the validation tests.

3.8. Unless Netkiller specifically agrees in writing, User will not, and will use commercially reasonable efforts to make sure a third party does not: (a) sell, resell, lease, or the functional equivalent, the Services to a third party (unless expressly authorized in this Agreement); (b) attempt to reverse engineer the Services or any component; (c) attempt to create a substitute or similar service through use of, or access to, the Services; (d) use the Services for high-risk activities; or (e) use the Services to store or transfer any User Data that is controlled for export under applicable export control laws.

3.9. Except as expressly set forth herein, this Agreement does not grant either party any rights, implied or otherwise, to the other’s content or any of the other’s intellectual property.  As between the parties, User owns all Intellectual Property Rights in User’s Data, and Netkiller owns all Intellectual Property Rights in the Services.

3.10. Netkiller may display those User’s trademarks, brands, and/or logos within designated areas of the 'Netkiller ISMS'.  Netkiller may also display Netkiller’s trademarks, brands and/or logos to indicate that the Services are provided by Netkiller.  Neither party may display or use the other party’s Brand Features beyond what is allowed in this Agreement without the other party’s prior written consent.

3.11. User agrees that Netkiller may include User’s name and/or logo in a list of Netkiller customers, online or in promotional materials.  User also agrees that Netkiller may verbally reference User as a user of the Netkiller products or Services that are the subject of these Terms.

  1. Netkiller’s Registration Policy.

4.1. Netkiller shall provide the Services pursuant to these Terms on a “First Come, First Served” basis.

4.2. User’s right to use the 'Netkiller ISMS', Services and/or Content is contingent on User’s compliance with these Terms, the Relevant Rules, and any rules and procedures established by Netkiller regarding the use of the 'Netkiller ISMS', the Services and Content.

4.3. Netkiller shall keep the User’s information confidential and make it publicly available only as may be required or pursuant to these Terms and/or Netkiller’s Privacy Policy. Such User information may include the User’s contact details, its domain name, the expiry date, contact details of its name server, etc. to the extent permitted or required by all Relevant Rules, these Terms, and Netkiller’s Privacy Policy.

4.4. Unless otherwise required by the Relevant Rules, Netkiller shall not be required to nor be responsible for monitoring or investigating User’s use of the 'Netkiller ISMS', Services, and/or Content, User’s use of its own 'Netkiller ISMS', domain name, or any of User’s Content.

  1. Service Fees and Payments.

5.1. The prices, fees and payment terms payable by the User for the Services shall be posted by Netkiller on its 'Netkiller ISMS'.  Such prices, fees, and payment terms may be changed by Netkiller from time to time by posting any such changes on its 'Netkiller ISMS'.  Netkiller will try to provide advance notice of any such change, but regardless of whether or not such notice is timely given, any such changes shall become immediately effective upon posting, unless otherwise stated in the posting on the 'Netkiller ISMS'.  In principle, the fees shall be payable in advance and are non-refundable, unless otherwise expressly stated in writing.

5.2. Any fees charged by an independent service provider may be passed through to the User provided, that Netkiller shall provide User with advance notice of such fees.  If User objects to such fees or fails or refuses to make payment therefore, then Netkiller may terminate the User’s access to and use of the 'Netkiller ISMS' and Services.

5.3. User shall be solely responsible for the timely payment of any applicable fees and for maintaining and renewing User’s domain name registration, and Netkiller shall have no responsibility or obligation of any kind or nature with respect thereto.  All payments shall be made in U.S. dollars unless otherwise set forth in writing by Netkiller.

5.4. All prices and fees are non-refundable once the Services have been initiated by the User’s activation of User’s Netkiller account regardless of whether the Services are subsequently suspended, terminated, or transferred prior to the end of the expiration of the registration, provided, however, that such suspension, termination or transfer is not caused by the gross negligence of Netkiller.

5.5. Delinquent payments may bear interest at the rate of one-and-one-half percent per month (or the highest rate permitted by law, if less) from the payment due date until paid in full.  User will be responsible for all reasonable expenses (including attorneys’ fees) incurred by Netkiller in collecting such delinquent amounts except where such delinquent amounts are due to Netkiller’s billing inaccuracies.

5.6. User is responsible for any and all taxes related in any way to User’s access and use of the 'Netkiller ISMS', Services, and/or Content, and User will pay Netkiller for the Services without any reduction for any such taxes.  If Netkiller is obligated to collect or pay any taxes, such taxes will be invoiced to User unless User provides Netkiller with a valid, applicable tax exemption certificate authorized by the appropriate taxing authority.  If User is required by law to withhold any taxes from its payments to Netkiller, User must provide Netkiller with an official tax receipt or other appropriate documentation to support such payments.

  1. DISCLAIMER.  YOU HEREBY EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR ACCESS AND USE OF THE 'Netkiller ISMS', SERVICES AND CONTENT ARE AT YOUR OWN RISK.  THE 'Netkiller ISMS', SERVICES AND CONTENT ARE PROVIDED “AS IS” AND, “AS AVAILABLE.”   Netkiller, ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES AND AGENTS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.  Netkiller, ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES AND AGENTS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT (I) THE ACCURACY, COMPLETENESS, OR CONTENT OF THE SERVICES; (II) THE ACCURACY, COMPLETENESS, OR CONTENT OF THE 'Netkiller ISMS' AND ANY 'Netkiller ISMS'S LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THE 'Netkiller ISMS' OR (III) THE SERVICES FOUND AT THE 'Netkiller ISMS' OR ANY 'Netkiller ISMS'S LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THE 'Netkiller ISMS', AND Netkiller ASSUMES NO LIABILITY OR RESPONSIBILITY FOR THE SAME.  IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NO ORAL OR WRITTEN INFORMATION OR ADVICE PROVIDED BY Netkiller, ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES OR AGENTS (INCLUDING WITHOUT LIMITATION ITS CALL CENTER OR CUSTOMER SERVICE REPRESENTATIVES) WILL (I) CONSTITUTE LEGAL OR FINANCIAL ADVICE OR (II) CREATE A WARRANTY OF ANY KIND WITH RESPECT TO THIS 'Netkiller ISMS' OR THE SERVICES FOUND AT THIS 'Netkiller ISMS'.  USER SHOULD NOT RELY ON ANY SUCH INFORMATION OR ADVICE.  THE FOREGOING DISCLAIMER OF REPRESENTATIONS AND WARRANTIES SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THESE TERMS OR YOUR USE OF THIS 'Netkiller ISMS' OR THE SERVICES FOUND AT THIS 'Netkiller ISMS'.

  1. LIMITATION OF LIABILITY.  IN NO EVENT SHALL Netkiller OR ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES OR AGENTS BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING ANY THAT MAY RESULT FROM (I) THE ACCURACY, COMPLETENESS, OR CONTENT OF THIS 'Netkiller ISMS', (II) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY 'Netkiller ISMS'S LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS 'Netkiller ISMS', (III) THE SERVICES FOUND AT THIS 'Netkiller ISMS' OR ANY 'Netkiller ISMS'S LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS 'Netkiller ISMS', (IV) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER, (V) THIRD-PARTY CONDUCT OF ANY NATURE WHATSOEVER, (VI) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY AND ALL CONTENT, PERSONAL INFORMATION, FINANCIAL INFORMATION OR OTHER INFORMATION AND DATA STORED THEREIN, (VII) ANY INTERRUPTION OR CESSATION OF SERVICES TO OR FROM THIS 'Netkiller ISMS' OR ANY 'Netkiller ISMS'S LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (VIII) ANY VIRUSES, WORMS, BUGS, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR FROM THIS 'Netkiller ISMS' OR ANY 'Netkiller ISMS'S LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS 'Netkiller ISMS', (IX) ANY USER CONTENT OR CONTENT THAT IS DEFAMATORY, HARASSING, ABUSIVE, HARMFUL TO MINORS OR ANY PROTECTED CLASS, PORNOGRAPHIC, “X-RATED”, OBSCENE OR OTHERWISE OBJECTIONABLE, AND/OR (X) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF THIS 'Netkiller ISMS' OR THE SERVICES FOUND AT THIS 'Netkiller ISMS', WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, AND WHETHER OR NOT Netkiller IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT IN NO EVENT SHALL Netkiller’S TOTAL AGGREGATE LIABILITY EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE PARTICULAR SERVICES THAT ARE THE SUBJECT OF THE CAUSE OF ACTION.  IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THIS 'Netkiller ISMS' OR THE SERVICES FOUND AT THIS 'Netkiller ISMS' MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE SUCH CAUSE OF ACTION SHALL BE PERMANENTLY BARRED.  THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THESE TERMS OF USE OR YOUR USE OF THIS 'Netkiller ISMS' OR THE SERVICES FOUND AT THIS 'Netkiller ISMS'.

  1. Term, Suspension and Termination.

8.1. These Terms shall commence and become effective upon User’s first access of the 'Netkiller ISMS' and Services and, except for those provisions that are intended to survive the User’s use of the 'Netkiller ISMS', Services and/or Content, will continue to be in full force and effect until the User’s Account with Netkiller and User’s use of the 'Netkiller ISMS' and Services shall expire or be terminated.

8.2. Netkiller may terminate or cancel the Terms and terminate or cancel User’s access to and use of the 'Netkiller ISMS' and Services, with or without prior notice to the User, if the User breaches any material term or condition of the Terms or otherwise violates any material provision of the Relevant Rules.

8.3. If Netkiller becomes aware of a violation of the Agreement, then Netkiller may specifically request that User suspend the applicable account.  If User fails to comply with Netkiller’s request to suspend the violating account, then Netkiller may do so. The duration of any suspension by Netkiller will be until the violating account has cured the violation or breach that caused the Suspension.

8.4. Notwithstanding the foregoing, if there is an emergency security Issue, then Netkiller may automatically suspend the offending use.  Suspension will be to the minimum extent and of the minimum duration required to prevent or resolve the emergency security Issue.  If Netkiller suspends an account for any reason without prior notice to User, at User’s request, Netkiller will provide User the reason for the suspension as soon as is reasonably possible.

8.5. For purposes of this Agreement, the term “emergency security issue” shall mean either: (a) User’s use of the Services in violation of these Terms, which could disrupt: (i) the Services; (ii) other user’s use of the Services; (iii) the Netkiller network or servers used to provide the Services; or (b) unauthorized third party access to the Services.

8.6. Netkiller will have no obligation to retain any archived User Content or information beyond the retention period specified by User (other than for any legal holds) unless User’s right to use the Services is earlier terminated or expires.  If the User does not renew its Account or the Account expires or is terminated, or the User otherwise loses the right to use the 'Netkiller ISMS' and Services, Netkiller will have no obligation to retain any archived User information.

8.7. At the end of each period for which User has signed up and paid for Services, all of the paid for Services will automatically renew for an additional term of twelven (12) months by default.  Customer will pay Netkiller the then-current fees for each renewed User Account unless User and Netkiller mutually agree otherwise.  User may alter the number of end users to be renewed by communicating the appropriate number of accounts to be renewed to Netkiller via the Admin Console.  If for any reason Netkiller does not want the Services to renew, then it will provide User written notice to this effect at least fifteen (15) days prior to the end of the then current Services term.  This notice of non-renewal will be effective upon the conclusion of the then current Services term.  The automatic renewal feature may be disabled by the User.

8.8 If this Agreement terminates, then: (i) the rights granted by one party to the other will cease immediately (except as set forth in this Section); (ii) Netkiller will provide User access to, and the ability to export User’s Content, information and/or data for a commercially reasonable period of time at Netkiller’s then-current rates for the applicable Services; (iii) after a commercially reasonable period of time, Netkiller will delete Customer Data by removing pointers to it on Netkiller’s active servers and overwriting it over time; and (iv) upon request each party will promptly use commercially reasonable efforts to return or destroy all other Confidential Information of the other party.

  1. Indemnity.  You agree to protect, defend, indemnify and hold harmless Netkiller and its officers, directors, employees, representatives and agents, from and against any and all claims, demands, costs, expenses, losses, liabilities and damages of every kind and nature (including, without limitation, reasonable attorneys’ fees) imposed upon or incurred by Netkiller directly or indirectly arising from (i) your use of and access to this 'Netkiller ISMS' or the Services; (ii) your violation of any provision of these Terms or the policies or agreements which are incorporated herein; (iii) your violation of or noncompliance with any of the terms and conditions of the Relevant Rules; and/or (iv) your violation of any third-party right, including without limitation any intellectual property or other proprietary right.  The indemnification obligations under this section shall survive any termination or expiration of these Terms or your use of this 'Netkiller ISMS' or the Services.

  1. Governing Laws and Dispute Resolution.

10.1. These Terms shall be governed by and construed under the federal laws of the United States of America and the laws of the State of California, whichever may be applicable, without the application of any conflict of law principles.

10.2. You agree that any action relating to or arising out of these Terms shall be brought in the state or federal courts of Santa Clara County, California, and you hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to jurisdiction and venue in the state and federal courts of Santa Clara County, California.  You agree to waive the right to trial by jury in any action or proceeding that takes place relating to or arising out of these Terms.

10.3. Any disputes that cannot be resolved amicably between the parties shall be submitted for arbitration under the rules of the American Arbitration Association, as amended, and venue for such arbitration shall be in Santa Clara County, State of California, United States of America.

  1. Modifications.  User acknowledges and agrees that Netkiller, in its sole discretion, may change or modify these Terms, and any policies or agreements which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to the 'Netkiller ISMS'.  If you do not agree to be bound by these Terms as last revised, do not use (or continue to use) the Services.  Any access or use of the 'Netkiller ISMS', Services and/or Content after changes or modifications are made of the Terms, policies and agreements shall be deemed your acceptance of such changes or modifications.

  1. Assignment and Delegation.  User may not assign or delegate any of User’s rights, obligations and duties under these Terms without Netkiller’s express written consent, which consent may be withheld for any reason or for no reason at Netkiller’s sole discretion.  Any attempted assignment or delegation shall be deemed invalid, unenforceable and ineffective.  Notwithstanding the foregoing, Netkiller may in its discretion transfer its rights and obligations under the Terms to any third party upon prior written notice to the User, provided that such transfer is permitted under the Relevant Rules.

  1. Severability.  If any provision of these Terms is determined to be illegal or unenforceable, that provision shall be deemed severed from these Terms and the other remaining provisions shall remain in full force and effect, and such remaining provisions shall be interpreted as much as legally possible as was originally intended.

  1. Notice.  Except for changes or modifications of the Terms and/or any policies or agreements incorporated herein, which changes and modifications will be posted on the 'Netkiller ISMS’, all other notices required under the Terms shall be provided in writing and sent to in the case of the User, the email address of record (the latest email address provided to Netkiller by the User as User’s contact email), and in the case of Netkiller, at info@Netkiller.com.  Such notice shall be deemed to have been given at the time it is sent or posted as the case may be in accordance with these Terms.

  1. Force Majeure.  Netkiller shall not be liable for any cessation or interruption of Services nor for any losses or damages of any kind or nature resulting from events beyond the control of Netkiller, including, but not limited to, acts of God and naturally occurring disasters or conditions, wars, riots, terrorist attacks, cyber virus attacks, hacking, strikes, work stoppages, and government action that prevents or hinders the delivery and/or performance of the Services.

  1. Transfer of Data Abroad.  Suppose you are accessing the 'Netkiller ISMS' and using the Services from a country other than our servers. In that case, your communication with Netkiller may result in the transfer of information across international borders.  By accessing this 'Netkiller ISMS' and/or using the Services, you consent to such information transfers.

  1. No Spam Policy.  Netkiller has a “No Spam” policy, and you acknowledge and agree that Netkiller may immediately terminate your account and block you from using any Services in Netkiller’s sole discretion if Netkiller believes in good faith that you are transmitting or involved with in any way spam or other unsolicited bulk mail.

  1. Successors and Assigns.  These Terms shall be binding upon and inure to the benefit of the parties and their respective heirs, successors, and assigns.