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Operations Associate
Part-time / Remote
Want to help people across the world follow through on what matters most to them? Join our fun, caring team as an Operations Associate!
About Focusmate
Focusmate is a virtual coworking community on a mission to help everyone do their best work. Thousands of people in 190+ countries sit side-by-side, via video, to keep each other company, cheer each other on, and hold one another accountable to follow through.
Every day, we hear new stories about how Focusmate is changing people’s lives:
- “I am incredibly grateful for [Focusmate], that gave me the possibility to grow far over what I ever thought or believed I could accomplish!!! THANK YOU THANK YOU THANK YOUUUU !!!!” ~Siara Syreni
- “If you have adhd like me or just in general struggle to stay on task, I cannot recommend @focusmate enough. I just started using it last week, and I don’t want to be dramatic, but it has completely changed my life.” ~Lindsay Gibbs (@linzsports)
- “All my life, all I needed was a @focusmate. Thank you @TaylorJacobson for this amazing community. I feel powerful with my mates #ADHD” ~ Ozlem Akkol (@bugun16ekim)
We’re backed by Amasia, Betaworks, Upfront Ventures, CoVenture, Remote First Capital, Nir Eyal, Balaji Srinivasan, Cindy Bi, and other world class investors. We’ve been featured on NPR, Bloomberg, The New Yorker, Lifehacker, BBC News, and many more.
Working at Focusmate
You’ll be joining a fully remote team of ~10, who care about each other and are invested in each of us living great lives.
Our team is serious about our mission, and we have a great time bringing it to life. We love learning and growing, both individually and together.
We celebrate our differences, and are dedicated to creating a radically inclusive workplace and product. This means having diverse representation in our user feedback and staff, and empowering all voices, including yours.
Your mission
Reporting to our Operations Manager, your charge will be to ensure the business runs smoothly and that our team is aligned. More specifically, you’ll be responsible for HR, compliance, onboarding new team members, creating and documenting processes and protocols, and helping coordinate different teams.
Candidate profile & job responsibilities
Areas of ownership
- Creating and documenting processes
- Admin tasks, such as monitoring incoming mail, improving and maintaining our Notion and Employee Handbook
- Payroll and vendor payments
- Helping organize events, meetings, and team retreats
- Helping run hiring and onboarding/offboarding processes
- Operational support for other departments such as Marketing, Customer Support and Partnerships
- Drafting, executing, and managing contracts
- Lending a hand as needed to help with execution in other functions where we have gaps e.g. Partnerships, Marketing, Compliance, Legal, Tax & Finance
Personal qualities
To be successful in this role, you will need the following qualities:
- Highly proactive and independent thinker who enjoys and is capable of identifying problems and coming up with solutions
- Collaborative — you always do your best but aren’t a perfectionist, i.e. you can happily share your work early and often to get feedback
- Extremely organized, able to manage a wide array of projects simultaneously and prioritize them effectively and collaboratively
- Highly reliable, confident in your ability to not let things slip through the cracks, even when you’re juggling many things at once
- Able to effectively communicate about your workload and projects to your manager and others on the team as needed
- Humble, willing and excited to take on any kind of work and learn new tools and skills to make that happen
- Derives satisfaction from making other people’s lives easier and making things work better for others
- Fiercely passionate about taking care of people and sensitive to interpersonal dynamics
- Capable of handling challenging interpersonal situations and communicating effectively, directly and compassionately
Experience
Ideal candidates are Focusmate community members and experienced users of the platform. Any previous experience that helps showcase your organizational and communication skills will be a plus.
If you're often referred to as the “parent” of your friend group, love planning and organizing things, are passionate about helping others, thrive on doing many things at the same time and the chance to learn about different topics, and feel excited about the opportunity to work a fully remote job, we would love to hear from you!
What you’ll do in your first few months
- Take over admin functions (HR, legal, finance, compliance), i.e. monitoring all incoming mail, helping onboard/offboard team members, drafting and reviewing contracts, setting up payments, and so on
- Help plan and execute the company retreat
- Help maintain, improve, and expand our Employee Handbook and Notion Team Spaces
- Be responsible for a tax-related project, which will include researching and registering the business in different states/countries to ensure compliance with tax laws and regulations
- Document our recurring payments and subscriptions, and possibly renegotiate some contracts
- Document and audit our emails, and make changes that are aligned with our current growth initiatives
- As you’re working, document any process that you’re working on, as well as finding opportunities to improve existing processes
- Support the Operations Manager and CEO in presentations and meetings, by helping prepare slides and research
- Be involved in Marketing and Support initiatives and help with creating and documenting improved processes in those departments
Hours and timing
We’d like you to join us as soon as possible.
We’ll expect you to work similar hours each week, for a total of ~20 hours per week.
Please note for this role your working hours must overlap with 9:00-17:00 UTC+2 at least for the first 6 months.
Ideal candidates will have the interest and capacity to consider becoming full-time in the future.
Compensation & benefits
The compensation will vary depending on your experience and availability, but you can expect to earn between $1,000-$1,200 per month to start.
In addition, after a successful 3-month trial period, you’ll get a meaningful amount of equity in a quickly growing startup. Focusmate’s success will be your success.
You’ll get unlimited vacation time, which you’ll be encouraged to use and enjoy.
And, we’re all remote, so you can work wherever you want!
Interested? Hiring process & next steps
We’re thrilled that you’re interested, and excited to hear from you!
Successful candidates can expect to meet with several team members as part of the interview process and may be asked to complete a short (1-3 hours) take-home challenge. You will also be asked to provide professional references.
We want you to get everything you need in this process to make the right decision for yourself. We’ll check in along the way to make sure that happens.
To begin the application process, please complete this form:
We look forward to receiving your application!
Note: This job posting was last updated on Oct 25, 2023, and is no longer open.
Hiring contact: careers@focusmate.com.