Privacy Policy

PedHealth|Foot Clinic

Effective Date: 04/02/2025
Last Updated: 09/08/2025

At PediHealth|Foot Clinic, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

Data Controller:
PediHealth|Foot Clinic
59 Penhill Road, Lancing, BN15 8HB
hellopedihealth@gmail.com
075955423556

https://www.pedihealth.co.uk/

2. What Personal Data We Collect

We may collect and process the following types of data:

a. Identity and Contact Information

• Full name
• Date of birth
• Address
• Phone number
• Email address
• Emergency contact details

b. Health and Medical Information

• Medical history
• Current health conditions
• Treatment notes and care plans
• Diagnostic test results
• Prescriptions and medications
• Foot health assessments

c. Financial and Insurance Information

• Insurance provider and policy details
• Payment information (if applicable)

d. Website Usage Data (if applicable)

• IP address
• Browser type and version
• Website usage information through cookies (see Section 8)

3. Legal Basis for Processing

We process your data based on one or more of the following legal grounds:

• Consent (Article 6(1)(a), Article 9(2)(a)): When you voluntarily provide us with data.
• Performance of a contract (Article 6(1)(b)): To provide treatment or healthcare services.
• Legal obligation (Article 6(1)(c)): To comply with regulatory or tax requirements.
• Vital interests (Article 6(1)(d)): In medical emergencies.
• Public interest in the area of public health (Article 9(2)(i)) or Healthcare provision (Article 9(2)(h)).

4. How We Use Your Personal Data

We use your personal data to:

• Provide medical diagnosis, treatment, and care
• Maintain accurate and up-to-date medical records
• Communicate with you (e.g., appointment reminders)
• Process payments or insurance claims
• Comply with legal and professional obligations
• Improve patient services and care quality

5. Data Sharing and Disclosure

We may share your information with:

• Medical professionals involved in your care
• Health insurers or billing providers
• Laboratories or specialist clinics (for referrals/tests)
• Regulatory bodies if legally required
• IT and cloud service providers who help run our clinic systems (bound by confidentiality and data protection agreements)

We do not sell or share your data for marketing purposes.

6. How We Store and Protect Your Data

Your data is stored securely in our electronic medical record system and/or in locked physical files. We implement:

• Access controls
• Staff confidentiality training
• Encryption and secure backups
• Periodic security audits

We retain data only as long as necessary to fulfill our legal, clinical, and administrative obligations.

7. Your Rights Under GDPR

You have the following rights:

• Right to access – Request a copy of your data
• Right to rectification – Request correction of inaccurate data
• Right to erasure (“right to be forgotten”) – In specific circumstances
• Right to restrict processing – Limit how we use your data
• Right to data portability – Request transfer of your data to another provider
• Right to object – To certain types of processing
• Right to withdraw consent – Where consent is the basis for processing
• Right to lodge a complaint – With the supervisory authority (see Section 9)

To exercise any of these rights, contact us at [Clinic Email].

8. Cookies and Website Tracking (if applicable)

Our website may use cookies to enhance user experience and analyse web traffic. You can manage your cookie preferences through your browser settings or via our cookie banner.

For more details, see our Cookie Policy.

9. Supervisory Authority Contact (EU/UK)

If you believe your data protection rights have been violated, you can lodge a complaint with your country’s Data Protection Authority.

In the UK:
Information Commissioner's Office (ICO)
Website: https://ico.org.uk

In the EU:
Refer to your national Data Protection Authority via:
https://edpb.europa.eu/about-edpb/board/members_en

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. All updates will be posted on our website with the updated date at the top of this page.

11. Contact Us

For any questions about this policy or your personal data, contact:

PediHealth|Foot Clinic
59 Penhill Road, Lancing, BN15 8HB
hellopedihealth@gmail.com
075955423556

https://www.pedihealth.co.uk/