Global Soft Games Privacy Policy

Global Soft Games (hereinafter referred to as “the Company”) values user privacy and personal data protection. This Privacy Policy describes the Company’s collection, processing, and use of personal data when you access or use our websites, games, mobile applications, and other online products or services (collectively referred to as “the Services”) or when you otherwise interact with us. Please read this policy carefully before using the Services. By using the Services, you agree to this Privacy Policy.

1. Purpose of Data Collection

The Company collects personal data in accordance with this Privacy Policy for purposes including but not limited to:

• Service Provision: Utilizing your data to operate, maintain, and improve the games and services you use, including in-game support, processing in-app purchases, and more.
• Customer Support: Using your information to respond to inquiries, resolve issues, and provide technical or customer support.
• Personalized Experience: Tailoring your experience based on preferences, interests, and gameplay activities, such as recommending specific content or features.
• Communication: Sending important notices, such as service updates, security alerts, and administrative messages.
• Marketing and Advertising: Providing, delivering, and measuring customized advertisements and marketing communications.
• Analytics and Research: Conducting internal analysis and market research to improve, test, and enhance our services.
• Security and Legal Compliance: Protecting you, others, and the Company from harm, and complying with applicable laws and policies.
• New Service Development: Developing new games, features, and services.
• Community Interaction: Managing and facilitating community engagement, including forums, player feedback, and other forms of participation.
• Partner Interaction: Sharing data with partners to provide services, fulfill contractual obligations, or enhance the user experience.

The Company processes personal data in compliance with applicable privacy laws and this Privacy Policy. When required by law, we will seek your explicit consent before collecting any personal data.

2. Types of Data Collected

The Company may collect the following types of personal data:

• Basic Identity Information: Includes your name, username, email address, etc., provided for account setup and maintenance.
• Contact Information: Such as your email address, phone number, etc., for communication, notifications, marketing information, and customer support.
• Gameplay Data: Including game progress, achievements, in-game purchases, and character information, used to provide and manage game services.
• Log Data and Usage Records: Information such as the date and time of your use, service functions accessed, and interactions within the service.
• Device and Technical Information: Includes device type, operating system version, browser type, IP address, and network status, ensuring service functionality and security.
• Geolocation Data: With your consent, we may collect your precise or approximate location to provide location-based features or services.
• Social Media Information: If you choose to register or connect through a social media account, we may collect information associated with that account.
• Transaction Data: Records of any purchases or transactions made within the Services, used for transaction processing and customer support.

The Company handles and protects this data per applicable privacy laws and this Privacy Policy.

3. Data Protection Measures

To ensure the security and integrity of your personal data, the Company employs the following measures:

• Encryption: Protects data during transmission to prevent interception of sensitive information (e.g., transaction details).
• Access Control: Limits access to personal data to only employees and third-party service providers who require it for their roles.
• Security Audits and Monitoring: Regular audits and monitoring to prevent and detect unauthorized access or unusual activity.
• Data Integrity: Measures to protect data against unauthorized alteration or destruction, ensuring accuracy and completeness.
• Security Training: Training for employees on security awareness and privacy protection to enhance understanding of personal data protection.
• Incident Response: Emergency plans for data breaches, including prompt notification to affected users and relevant authorities.
• Physical Security: Physical safeguards to protect storage equipment and data centers, such as fire prevention and anti-theft measures.
• Vendor Management: Contracts with third-party providers require adherence to data security and privacy protections.
• Continuous Update and Assessment: Regular updates and assessments to address new security threats and challenges.

Although the Company has implemented these safeguards, no method of transmission or storage is 100% secure.

3.1 Obfuscation Measures

For further protection, the Company applies obfuscation measures, including:

• Data Anonymization: Converting personal data into anonymous form to ensure no identification of individuals.
• Data Summarization: Summarizing sensitive data to retain only essential portions, reducing re-identification risk.
• Data Scope Limitation: Limiting data scope (e.g., approximate instead of exact location).
• Pseudonymization: Replacing identifiers (e.g., names) with pseudonyms or codes.

These measures reduce privacy risks in cases of data leakage or unauthorized access.

4. Data Usage

The Company processes and utilizes your personal data as required for the provision of Services and as described in this Privacy Policy. We may share data with affiliates and partners, strictly within the bounds of applicable laws.

5. Your Rights

You have the right to request access, review, copies, supplementation, correction, cessation of collection, processing, or use, and deletion of your personal data. To exercise these rights, please contact us via the information provided in this policy.

6. Social Sharing Features

The Services may include social sharing features, allowing you to share content on social media platforms. Please refer to the privacy policies of those platforms to understand how they process your data.

7. International Data Transfers

Your personal data may be transferred to locations outside your country or region. The Company takes appropriate steps to protect such data.

8. Third-Party Links

The Services may include links to third-party websites. The Company is not responsible for the privacy practices of these third parties, and we recommend reviewing their privacy policies.

9. Policy Changes

The Company may update this Privacy Policy periodically. Changes will be posted on our website and, when applicable, notified to you via other means.

10. EU User-Specific Terms

The Privacy Policy includes specific provisions for compliance with the GDPR, applicable to users within the EU, providing rights such as:

• Access Right, Correction, Deletion, Processing Restriction, Data Portability, Objection, Automated Decision-Making, and Complaint Rights.

To exercise these rights, contact us using the information provided.

11. Push Notifications

We may send push notifications to your device. You can adjust your device settings to stop receiving these notifications.

12. Contact Information

For any questions regarding this Privacy Policy, please contact us at: service@globalsoft.games.

Last Updated
January 10, 2024
Global Soft Games Service Center