TECHMATE INITIATIVE PRIVACY POLICY

Effective Date: 21 MAY 2025

Introduction and Legal Basis

TechMate Initiative (hereafter “TechMate”) is dedicated to delivering technology and digital literacy services, including online security workshops, cheat sheets, and guided assistance. We value our community members’ privacy and are committed to protecting personal information as we provide our services. This Privacy Policy outlines how we collect, use, share, and secure your personal data.

Scope and Applicable Parties

This policy applies to all users of our workshops, hotlines, and online resources provided by TechMate. “User” refers to any individual accessing our services online or via phone.

If you have any questions regarding this privacy policy, contact office@cbtech.foundation.

Information We Collect
a. Personal Identifiable Information (PII)

We collect name, contact details (email address, phone number), home address, and other information you provide when you register for a workshop, subscribe to our newsletter, or contact our hotline.

b. Usage and Engagement Data

We may collect anonymised data on how users interact with our online resources, including clickstreams, usage statistics, analytics, and workshop attendance information. Cookies may be used to improve service quality. We do not tie this information to your personal identity unless you have provided explicit consent.
c. Sensitive or Protected Information

For individuals who participate in our safe internet practices training, we may record specific settings or preferences related to personal accounts; however, we do not require sensitive data beyond standard registration details.

How We Use Your Data

We use your personal information for the following purposes:
a. To process your workshop registrations and communicate updates about sessions, resources, or upcoming events.

b. To provide targeted educational content and free personalized IT support based on needs.

c. To produce aggregated, anonymous statistics that help improve training materials and workshop efficacy.

d. To establish and maintain your account on our online platform if you wish to access resources.

e. To enforce our operational guidelines and respond to any potential security issues such as reporting fraudulent or threatening behavior when necessary.

Consent

Where applicable, we may request your consent to collect or share additional information. Your participation, registration, or usage of our services is considered acceptance of this privacy policy. For users under legal age restrictions, parental or guardian consent is required (though our services generally target seniors).

Information Sharing and Disclosure
a. Service Providers

TechMate may share your information with trusted third-party providers strictly for purposes of delivering and improving our IT Services (e.g., email hosting, video conferencing systems). These partners are bound by confidentiality obligations and will not use your information for their own marketing purposes.

b. Law Enforcement and Legal Requests

In the event that we receive a legal subpoena or are required by law to disclose information related to suspected fraud, malfeasance, or other illegal activities, we may share your personal data with relevant authorities.

c. Aggregate Reporting

We may share aggregate, anonymized data with third parties (for research or funding proposals) ensuring that such data cannot be used to identify an individual.

Data Retention

We retain personal data for as long as necessary to provide you with the requested services and to comply with legal obligations. Records for workshop registrations are retained for a period (e.g., two years) unless a user requests deletion. Anonymized usage data may be retained indefinitely.

Data Security

TechMate employs appropriate physical, electronic, and managerial safeguards to protect personal information from unauthorized access, loss, or misuse. Our systems are configured with current security protocols, but please be aware that no online or electronic system is 100% secure. If a security breach is detected, TechMate will take immediate steps to resolve the issue and notify affected users per applicable laws.

User Rights and Access

You have the right to request access to the personal data we hold about you and to ask for corrections or removal of any inaccuracies. In addition, you may withdraw your consent for data processing where such withdrawal is applicable. Please contact us at office@cbtech.foundation for all requests regarding access, porting, or deletion of your personal data.

International Transfers and Data Storage

Your personal data may be stored and processed on servers located outside where you live. By using our services, you consent to the transfer of your information in accordance with applicable data protection laws.

Children’s Privacy

Although our primary focus is on seniors (65+), any participation by underaged individuals will be managed in accordance with relevant child protection laws. If an account is registered by or for a minor, we require parental or legal guardian consent.

Changes to This Policy

TechMate reserves the right to update this privacy policy at any time. All changes will be effective immediately and will be available on our website. Users are encouraged to review the policy regularly to stay aware of any changes.

For any questions, suggestions, or concerns regarding our privacy policy, please contact us at:

TechMate Initiative

Email: office@cbtech.foundation

Phone: 020-496-4593

Terms and Conditions for the Cbtech

Terms and Conditions for the Cbtech.foundation Website

Last Updated: May 22, 2025

Please read these Terms and Conditions ("Terms") carefully before using the Cbtech.foundation website ("Website"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Website.

1. Acceptance of Terms

Your use of the Website constitutes your acceptance of these Terms. We may update these Terms from time to time, and your continued use of the Website after any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2. Website Content

Information:

The Website provides information for general guidance only and does not constitute professional advice. We make no warranties or representations about the accuracy, completeness, or reliability of the information provided.

Copyright:

All content on the Website, including text, graphics, images, and videos ("Content"), is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any Content without our express written permission.

Third-Party Links:

The Website may contain links to third-party websites. These links are provided for your convenience only. We are not responsible for the content, privacy practices, or security of any third-party website.

3. User Conduct

Permitted Use:

You agree to use the Website only for lawful and ethical purposes and in accordance with these Terms.

Prohibited Use:

You agree not to:

Violate any applicable laws or regulations.
Post, transmit, or distribute any harmful, offensive, threatening, abusive, or illegal content.
Interfere with the operation of the Website or any other user's access to it.
Use automated means to access the Website without our express permission.
Attempt to gain unauthorized access to any part of the Website.
Collect or store information about other users without their consent.

User Accounts:

(If applicable – add if users can create accounts) If you create a user account, you are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account.

4. Disclaimer of Warranties

THE WEBSITE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

5. Limitation of Liability

TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES ARISING OUT OF YOUR USE OF THE WEBSITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY IN CONNECTION WITH THESE TERMS AND YOUR USE OF THE WEBSITE SHALL NOT EXCEED [Insert a reasonable amount, e.g., $100].

6. Privacy

Our privacy practices are outlined in our Privacy Policy. By using the Website, you agree to our collection and use of your information as described in the Privacy Policy.

7. Termination

We may terminate your access to the Website at any time, with or without cause. Upon termination, you must immediately cease all use of the Website.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New Zealand.

9. Contact Us

If you have any questions about these Terms, please contact us at office@cbtech.foundation.