PERSONNEL POLICY HANDBOOK
This handbook is designed to be a summary of personnel policies and practices as they apply to all Sky Village NYC personnel; unless otherwise provided in a valid and enforceable collective bargaining agreement. Although this handbook is not a contract or legal document, it does provide a working guide for use in understanding and applying all policies and practices. It is meant to be helpful to all employees and their supervisors.
Please understand that circumstances may surface that require changes in the policies, practices and benefits described in this manual. As a result, Sky Village NYC, LLC reserves the right to amend the contents as deemed appropriate.
Should any provision in this Employee Handbook be found to be unenforceable or invalid, such finding does not invalidate the entire Employee Handbook, but only that particular provision. This Employee Handbook replaces and supersedes any and all other Sky Village NYC, LLC Employee Handbooks, or other Sky Village NYC, LLC policies, whether written or verbal, except valid and enforceable collective bargaining agreements.
PREFACE
We have prepared this handbook to provide you with information about our policies, rules and present benefits. After your initial orientation, please set aside time to review these policies more thoroughly. It will be very helpful in answering many questions that arise. We recognize, however, that no Handbook can answer every question. If you do not find an answer to your particular question in this Handbook, or if you would like a particular policy or procedure clarified, please feel free to ask the Director or Assistant Director. They will be glad to help you answer any questions that arise.
MISSION STATEMENT OF SKY VILLAGE NYC
The mission of Sky Village NYC, LLC is to cultivate a community of families and caregivers working together to provide a high quality, safe, stimulating and positive environment that enhances and fosters the physical, emotional, cognitive, creative and social development of individual children, through a variety of art practices including, but not limited to, visual and martial arts. The mission will be implemented by practicing an emergent and constructivist curriculum; that inspires children to learn through active engagement.
VISION STATEMENT OF SKY VILLAGE NYC
At Sky Village NYC, LLC, we envision that our children are able to become future leaders by being active participants in, and shapers of, their world; to grow cognitively, socially, emotionally and globally though child-based and teacher facilitated learning.
PHILOSOPHY
Sky Village NYC, LLC strives to provide a quality After School Program filled with carefully chosen staff members, filled with love and compassion for children. We believe that children are our most important resource and that their early childhood experiences are crucial in the development of their future. Each staff member strives to offer an environment that is high in quality and stimulates the child’s senses and where warmth and friendship are abundant, to meet the needs of the total development of the child. The program we pursue is geared toward helping the child develop habits of observation, questioning and listening while building a positive self-esteem. Our staff members are partners with our parents working together to meet both the needs of the children and their families.
Sky Village NYC, LLC succeeds by delivering outstanding performance and customer service.
Our centers are model centers of quality in childcare and art based education. As an employee of the Sky Village NYC organization you will be expected to exemplify excellence and quality of service and care. By following the employee policy and procedures outlined in this handbook, combined with NAEYC Code of Ethics you will be well on your way to meeting the goal of excellence and quality. This handbook will be used to guide your conduct. You will be oriented on more specific policies and procedures through ongoing professional development. Be sure to always keep the NAEYC Code of Conduct at the forefront of all decision making concerning children.
Sky Village NYC always strives to exceed the best.
HISTORY
Sky Village NYC was established on September 4th, 2018.
ORGANIZATIONAL STRUCTURE
Director. Shasta Molnar is the Director of Sky Village NYC, LLC and is in charge of all company operations.
Assistant Directors. The Assistant Directors are responsible for Center activities in the Director’s absence. Assistant Directors are also classroom Teachers. They usually have a Bachelor’s Degree in Early Childhood Education and experience in Early Childhood settings.
Administrative Support. The Administrative Support person reports directly to the Center Director or President. This person provides support to the Directors with regards to the administrative duties for the day-to-day operations of the Center.
Lead Teachers. Each group of children has a Lead Teacher, who has a minimum of a Child Development Associate Degree or an Associate’s Degree or higher, in Early Childhood Education along with some experience in working with that age group. Lead Teachers are responsible for programming and the overall quality of care in their area. Lead Teachers have some limited administrative duties as requested by the Director.
Teacher Assistants. Teacher Assistants are a part of the program planning and implementation in cooperation with the Lead Teacher. They will have some experience in working with young children. Teacher Assistants are encouraged to have at least a two year degree in Early Childhood Education or a Child Development Associate.
Teacher Aides. The Teacher Aides are part-time employees. They work as needed in all areas of the Center. They assist the Teachers and Teacher Assistants in the classrooms as assigned.
ALL POSITIONS
Enrollment and work needs change from day to day and from season to season. In order to maintain State Licensing ratios and to be cost efficient staff may be assigned to different classrooms, groups or centers, in addition hours of work or job classification may change based on company need. These re-assignments will be done fairly and equitably. No employee will be guaranteed full or part-time employment or set scheduled hours of employment. Staff will be scheduled as needed between 6:00 a.m. and 6:00 p.m. In addition, ALL Sky Village NYC employees must be able to perform these tasks:
ESSENTIAL FUNCTIONS
EMPLOYMENT POLICIES AND PROCEDURES
SELECTION OF EMPLOYEES
Employees are selected on the basis of their qualifications to fulfill established specifications for the job. General criteria include education, experience, mental capacity, physical ability, and willingness to work in the specific environment, and ability to perform the essential functions delineated in the “Job Descriptions” section of this handbook.
AT-WILL EMPLOYMENT
This handbook is prepared to provide you with information and guidelines. It is not a contract of employment between Sky Village NYC, LLC. and you, the employee. Since New York is an at-will employment state, you are not under contract for employment. Thus, employment with Sky Village NYC is not for a definite term. Sky Village NYC or you may terminate employment at any time, for any reason or for no reason.
STATEMENT OF POLICY
Sky Village NYC strives for each employee to be treated with respect and in a fair and just manner. In keeping with this policy, all persons will be considered for employment, promotion or training on the basis of qualifications without regard to race, age, handicapping condition, color, creed, sex, or national origin.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sky Village NYC will be made based on merit, qualifications, availability and ability. Sky Village NYC does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical disability or any other characteristic protected by law.
This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.
Employees with questions or concerns about any type of discrimination in the work place are encouraged to bring these issues to the attention of the Director. Employees can raise concerns and make reports without fear of reprisal. Anyone found to be engaging in any type of unlawful act and/or discrimination will be subject to disciplinary action, up to and including termination of employment.
NAEYC GUIDELINES
All employees are required to follow the NAEYC GUIDELINES. Staff are expected to adhere to the NAEYC code of ethics at all times. The code can be found at the end of this manual. Employees must provide warm, nurturing interactions on the child’s level, these interactions should consist of child guidance and the use of developmentally appropriate early childhood education practices. Direct Supervision of every child is expected at all times. Failure to provide supervision will be subject to discipline up to termination.
STATE LICENSING RULES AND REGULATIONS
ALL staff must be knowledgeable in the State of New York Department of Human Services Licensing Rules for Child Care Centers. Failure to adhere to these policies may result in disciplinary action, up to and including termination.
All staff are required to be at least 18 years of age, have a high school diploma or its equivalent, hold a degree or be pursuing a degree in Early Childhood Development.
Each staff member must have current training in CPR for Infants and children, as well as First Aid with rescue breathing and choking.
Each staff member must provide a statement informing the facility about any of the offenses listed in the State of New York Department of Human Services Licensing Rules for Child Care Centers rule book.
Each staff member in our facility must execute and submit a completed State of New York ICHAT every two years, prior to the center license renewal date. If you have resided outside the state of New York prior to employment documentation of a national search must be completed.
State ratios are important indicators of quality. The center is required to maintain state ratios at all times. All staff are required to ensure that they adhere to the state ratios at all times. Make sure that you receive additional help when the number of children exceeds the ratio limit. Adherence is a dual responsibility between teachers and management. Staff must never leave their group out of ratio ensuring there is always emergency assistance available. Staff are to notify the front desk for assistance when they need to leave the group and the total number of children in attendance exceeds the state ratio.
CURRICULUM
Sky Village NYC will provide all teachers with the instructional guidelines necessary for developing age appropriate activities, along with training to effectively implement the programs in their classrooms.
CONFIDENTIALITY
Due to the sensitive nature of information that you will know as a teacher or provider of young children, it is imperative that you keep sensitive information confidential. All information about children or their families must be shared on a “Need to Know” basis only. All staff must be very sensitive about discussing children’s developmental needs and family information in public places, including the employee lounge and hallway. This also includes off premise discussion and /or conversations. Staff must always follow the NAEYC Code of Ethical Conduct. All questions of major concern should be forwarded to the Director. Protection of the interests of each child and family is vital in maintaining a standard of professionalism and privacy.
Staff must also strive to be supportive of center efforts by avoiding negative or malicious discussions about center issues. Together we can achieve great child care and education for our children and families. Always remember to stay positive and focus on the needs of the children in your care.
CUSTOMER AND COMMUNITY RELATIONS
The success of Sky Village NYC, LLC depends upon the quality of the relationships between Sky Village NYC, our employees, customers, owner’s representatives, and the general public. Our customers’ impression of Sky Village NYC, their interest, and their willingness to stay with us is greatly formed by the employees who serve them. In a sense, regardless of your position, you are Sky Village NYC’s ambassador. The more goodwill you promote, the more our clients will respect and appreciate you, Sky Village NYC, and our services.
Below are several things you can do to help give clients a good impression of Sky Village NYC. These are the building blocks for our continued success.
1. Act competently and deal with clients in a courteous and respectful manner.
2. Communicate pleasantly and respectfully with other employees at all times.
3. Follow up on orders and questions promptly; provide businesslike replies to inquiries and requests, and perform all duties in an orderly manner.
4. Take great pride in your work and enjoy doing your very best.
5. Remember parents are welcome in the Center at any time, unannounced.
6. Teachers and parents are partners. We all work together in a climate of trust and honesty to provide the children with a happy, healthy environment.
7. It is not our job to “judge” anyone’s parent’s “parenting” techniques or other personal traits. Do not discuss parents in a negative way – they are doing the best that they can with what they have to work with – just as we are! We need to be supportive, honest, and helpful.
8. Encourage parents to visit the Center: for example during Snack Time, Lunch Time, to play in the afternoon, or for another part of a day.
9. Plan activities and other social events to involve parents.
10. Communicate frequently with the parents of children in your group. Some suggested ways are:
a) Face-to-face at the beginning and end of each day.
b) Newsletters – thank-you notes, special events, reminders, etc.
c) Communicate using daily logs with parents that you do not see frequently.
d) Conversations via telephone are welcome for quick updates and for notification of emergencies. All parents should receive a phone call from their child’s teacher during their first day of attendance at the center, sharing positive events about their child’s day, along with receiving a photo of their happy child via WhatsApp.
e) Send a “Welcome Card” to the child, from the classroom teacher upon their registration into our program.
f) Use the WhatsApp “parent communication system” to send notices, weekly photos of children engaged in activities, daily child reports, and lesson plans; along with other classroom events via email to the individual parent regarding their child.
11. Greet all clients who are known to you by their name. If you do not know the client’s name, greet them with “Good Morning” or “How are you today?”
12. Be an ambassador of the agency while working with the general public. Remember – We are a service business. Our paychecks come from parent fees. Treat parents the way you would like to be treated. WHATEVER IS SAID MUST CONVEY THE MESSAGE: THIS IS A FRIENDLY PLACE AND I CARE ABOUT YOUR CHILD AND YOU, AS A CLIENT.
EXTRACURRICULAR BABYSITTING
We discourage center staff members from accepting extracurricular baby-sitting jobs from parents at our centers. Our teachers are childcare professionals and deserve to be treated as such and should not be viewed as babysitters by parents. In addition, after spending a busy day with children at the center, all staff members need free time away from the children and vice-versa.
We must ensure that all children and parents at the center are treated equally. Teachers who baby-sit the same children could naturally display favoritism toward those children or parents, however unintentional. Such favoritism is unfair to the rest of the children and parents, and would be considered disruptive and unethical behavior. Babysitting for Sky Village NYC will be permitted as long as the following conditions are met:
• In no way will any extracurricular baby-sitting arrangement be permitted to interfere with the daily operation of the center. Parents and staff members must make all such arrangements on their own time away from the center. Staff members will not be permitted to accept or make telephone calls for this purpose.
• Extracurricular baby-sitting will not be allowed to interfere with the employee’s ability to perform his/her duties at the center.
• Under no circumstances will staff members be permitted to take children home from the center.
• Staff members are prohibited from babysitting during Sky Village NYC operating hours.
• Staff members MAY NOT discuss any aspect of the business of Sky Village NYC with a family.
• Staff members will not solicit customers from Sky Village NYC either for baby-sitting, in-home childcare, to nanny for, or for any other reason.
• Sky Village NYC will not be held responsible for any actions or circumstances resulting from any interaction between its staff members and customers that occur away from the center.
• Sky Village NYC reserves the right to direct any employee to terminate any baby-sitting arrangement that Sky Village NYC determines is not in the best interest of, or is having a negative impact on, the center, its staff members, or clients. We realize that some teachers enjoy baby-sitting and need the extra income that they earn from doing so. We encourage our teachers to baby-sit for families that do not attend Sky Village NYC.
VISITORS
A variety of visitors enter our building each day. All visitors must check in at the front office. If a visitor will be visiting a classroom without the accompaniment of the Director they must sign in at the front desk and wear a visitor identification badge.
To ensure a safe environment for the children, employees should ensure that all visitors have an identification badge. If a visitor is not wearing an identification badge, employees must politely inquire into the purpose of the visit and redirect the visitor to the front desk. Suspicious persons or activities should immediately be brought to the attention of the Director.
If we know in advance of a special person coming to school, we will advise you; but be prepared for people to come into your classroom or the playground at any time.
Visitors include parents visiting the school and considering enrollment. When a visitor is brought to your classroom, ensure that you greet the person using the parent and child’s name, introduce yourself and briefly share the activity your classroom is participating in. Your Director will offer to take over your classroom, to allow you to continue sharing more about your classroom with the visiting parent. After introductions, we want all staff to continue their normal, daily routine. This is important because it gives the parent the opportunity to see exactly what occurs in a typical classroom or playground situation.
In addition to touring families, new employees and those being interviewed for employment are toured through the school. Students and other people interested in the school often take tours of the facility. Licensing Consultants from the state can drop by unannounced, and may come through the building without any warning.
Visitors should be greeted with smiles and a pleasant welcome, “I am (Mary). I work in the after school program. May I help you?” Staff must know everyone who enters their space. Introduce yourself and be sure that you help the visitor. No one, other than a staff or a child’s parent, may be in the Center unescorted at any time. This includes workers, inspectors, students, etc.
Remember- visitors are forming a lasting impression of Sky Village NYC through their interaction with you and from their observations. Be courteous, informative, helpful, and then go back to your job. Continue to interact and manage the children in your care in a professional manner.
Visitors are entering your territory. They expect you to know the answers to their questions. Be sure that you have thoroughly read the Employee Handbook, Company Policy Manual, Licensing Policies and the Parent Handbook; and maintain awareness of the activities at the Center (especially in your room). If you do not know the answer to the visitor’s question, politely say, “I do not know the answer to that question, but I will find someone who does.” Then follow-up and be sure that the visitor receives an answer before they leave.
STAFF GUESTS
All personal visitors should be scheduled during the employee’s break time and restricted to the lobby area until the employee is available. If an employee’s child (who is enrolled in another classroom in the Center) wishes to visit, the needs of the employee’s classroom take precedence.
CO-WORKER RELATIONS
Employees are expected to keep a positive work environment at all times. In the event that a situation arises, with which you disagree, please discuss it directly and professionally with the person involved. We ask employees to surface problems or conflicts as soon as possible. Focus your concern with the behavior that is bothering you, not the person. Concentrate on positive feedback and constructive criticism over negativism, personal attacks, gossip and/or slander. Employees are expected to work through the concern with their co-worker first. If you are unable to jointly resolve the problem, approach your Director to help you work through the concern. Employees are expected to conduct themselves in a professional manner and refrain from discussing their concerns with co-workers, customers or the general public.
ORIENTATION
All new employees are oriented to Sky Village NYC’s policies and procedures; orientation will begin on the first day of employment and continue throughout an employee’s first 30 days. Each employee will be assigned a mentor to make sure that all procedures are explained and demonstrated. Any employee may ask their mentor or Director for further explanation or clarification of policies and procedures at any time. It is each employee’s responsibility to ensure all center expectations are upheld at all times. The 90 day review evaluation of an employee’s performance is explained during orientation.
The orientation program covers all of the following:
To gain a thorough knowledge of the operations of Sky Village NYC, it is essential that you ask questions. During busy times, make a note of questions you have, and discuss them later with your manager. Please do not relay information to others that you are not certain about. Take the initiative to learn all you can, because those who are successful in this dynamic business never stop learning or adding to their store of knowledge.
During the first day of your orientation you will also be asked to complete all necessary paperwork, such as appropriate federal, state and local tax forms. You will be photographed on your first day of employment and asked to complete a brief personal biography. The photograph will be used for your employment badge and for your “New Hire Letter” provided to parents and co-workers. Your photograph and biography will be posted on the center employee board and in the classroom information packet. During your orientation, if you have not previously done so, you will be required to present information establishing your identity and your eligibility to work in the United States in accordance with applicable federal law. You will not be allowed to begin working unless this information has been provided.
STAFF DEVELOPMENT
In addition to orientation, you will be expected to complete 20 hours of training in the first ninety (90) days of employment. All new staff must be trained in the requirements of the New York State Department of Human Services Policy Manual; the facilities child care policies found in the Employee Handbook, Operations Manual and Parent Handbook; the procedures to follow in handling emergencies; and the use of all fire extinguishers. Emergency Maps and Exits will be displayed throughout the Center.
Individuals hired as a Lead Teacher or Assistant Teacher will also receive training on use of the Ages and Stages Questionnaire (ASQ), Child Observation Record (COR), building parent relationships, classroom management and leadership skills during their first (90) days of employment.
Sky Village NYC holds mandatory group trainings throughout the year to help you develop the skills needed to perform your job. It will be your responsibility to make all necessary arrangements for you to attend. Staff will be reimbursed at their regular rate of pay for attendance at mandatory trainings. While Sky Village NYC provides trainings for our employees, it is your responsibility to ensure that you have what you need in order to perform your job appropriately.
Staff must attend and document for their training file a minimum of 24 hours of professional growth trainings each calendar year, of which a minimum of three hours must cover Working with Special Needs or Cultural Diversity and an annual review of Medication Administration Procedures. Other training topics may be selected from the following areas:
Participation in training seminars is required to retain your employment with the company. It is mandatory that all staff members attend training meetings held by the center, an exception to this policy will only be made for staff who have provided a class schedule demonstrating that they will be in class during the training and/or meeting hours or have obtained a note from their doctor for an excused absence. All staff 15 members are required to maintain a current Infant/Child and Adult CPR certificate along with a current First Aid Certification. All employees are responsible for the cost of training to become certified or renew their CPR and First Aid.
Curriculum Development Program planning meetings will be held a minimum of each month and will be led by the Director or Assistant Director in her absence. Lead Teachers or their representative of each department will meet monthly to discuss and prepare for upcoming center events. These meetings will take place either during regular hours of operation or after hours of operation. Some parts of the planning may be assigned to each staff member to plan on her/his own.
INTRODUCTORY PERIOD
The introductory period is intended to give new employees the opportunity to demonstrate their ability to achieve a satisfactory level of performance and to determine whether their new position meets their expectations. Sky Village NYC uses this period to evaluate employee capabilities, work habits, and overall performance. Either the employee or Sky Village NYC may end the employment relationship at-will and at any time during or after the introductory period with just cause to be documented and explained in a written notice to be signed by both parties.
All new and rehired employees work on an introductory basis for the first ninety (90) calendar days after their date of hire or rehire. Any significant absence will automatically extend an introductory period by the length of the absence. If Sky Village NYC determines that the introductory period does not allow sufficient time to thoroughly evaluate the employee’s performance, the introductory period may be extended for a special period.
Upon satisfactory completion of the introductory period, employees enter the established employment classification for their position.
TRAINING REIMBURSEMENT
Sky Village NYC may reimburse any staff member for registration fees paid to professional workshops or conferences. Approval must be obtained in advance. Employees are responsible for reimbursing the company for training registration fees paid for the employee in the event the employee fails to attend the training for any reason. It is the employee’s responsibility to locate another employee to attend in their place to waive the repayment policy. Attendance to conferences and seminars must take place outside of the company’s hours of operation.
PROFESSIONAL RESPONSIBILITIES
The following is a list of the activities that the regular employees are required to prepare for and attend each year. Your Director will provide advance notice of the dates to allow adequate time to make necessary arrangements to ensure your participation at the event.
Your attendance at these events is crucial to Sky Village NYC’s commitment to building a partnership with the parents and families who attend our Centers.
IMMIGRATION LAW COMPLIANCE
All offers of employment are contingent on verification of your right to work in the United States. On your first day of employment you will be asked to provide original documents verifying your right to work and, as required by federal law, to sign a Federal Form I-9, Employment Eligibility Verification Form.
If you at any time cannot verify your right to work in the United States, Sky Village NYC, LLC may be required to terminate your employment and take other action as required by law.
EMPLOYEE RECORDS
Your employee records are maintained by the immediate supervisor and payroll department. The following information is kept in your personnel file. It is your responsibility to notify your Director of any changes to your personal file to ensure that the information is kept current.
OPPORTUNITIES FOR ADVANCEMENT
It is our policy to provide opportunities for promotion to our employees that are within our Equal Employment Opportunity guidelines. It is Sky Village NYC’s intent to hire and promote individuals who demonstrate the greatest and most desirable level of skills, knowledge, abilities, adaptations, fitness, and other qualifications appropriate to the position.
While there is no formal career development policy, the first criterion for any promotion is consistent effectiveness within your current assignment. Secondly, you must let your Director know you are interested in more responsibility and discuss methods for your development. Continuing your education is another positive step. Your Director can help you explore other factors affecting your career development.
Job vacancies throughout Sky Village NYC are posted on the staff bulletin board. An employee may bid for an opening by submitting a request to a bid on the position. The Director will ask you to provide examples of the job requirements that you are bidding on as part of your interview process for the new position. An employee promoted to a new position will be given up to ninety (90) working days to demonstrate his/her ability and qualifications to satisfactorily perform the full duties required of the new position. If s/he does not perform satisfactorily within such time, s/he may, at the discretion of the company, be returned to the position s/he formerly held at the appropriate wage for the position s/he formerly held.
SEXUAL HARASSMENT AND OTHER UNLAWFUL HARRASSMENT
Sexual harassment will not be tolerated in any way, shape or form.
Sky Village NYC, LLC is committed to providing a work environment that is free of discrimination and unlawful harassment. Actions, words, jokes, or comments based on an individual’s sex, race, ethnicity, age, religion or any other legal protected characteristic will not be tolerated. As an example, sexual harassment (both overt and subtle) is a form of employee misconduct that is demeaning to another person, undermines the integrity of the employment relationship and is strictly prohibited.
Any employee who wants to report an incident of sexual or other unlawful harassment should promptly report the matter to the Director or Owner. Employees can raise concerns and make reports without fear of reprisal.
Corporal Punishment is the inflection of physical pain on a child as a means of controlling behavior. This includes, but not limited to, spanking, shaking, slapping, thumping, or pinching a child. This will not be tolerated at all.
CHILD ABUSE MANDATED REPORTER
By State Law you are required to immediately report any suspicions of child abuse. You must report to the Director of the center, so she may assist you in reporting the incident to Protective Services. The Child Protection Law requires that the staff member that has suspicions be the person to call Protective Services, but the Director will always be available to provide guidance, support, and assistance to the person making the report. It is your responsibility to review the Protective Services Mandated Reporter policies posted in your Center. Child Protective Service Agency can be reached at 212-333-3444.
Sky Village NYC,LLC will not tolerate child abuse in any form; physical, verbal or sexual.
Sky Village NYC, LLC
Child Abuse Policy
1. We endorse and encourage an open door policy that allows parents and others to visit the facilities at any time, unannounced.
2. We make every effort to screen each employee’s past employment record.
3. New York State Policy IChat is used to obtain criminal history checks on all employees.
4. We try to assign two employees to any given situation.
5. We actively encourage comments and suggestions both positive and negative.
6. The Directors and Owner are continually supervising and monitoring every situation on an unscheduled basis.
7. We are aware of our legal responsibilities as a mandated reporter of child abuse and have done so and will continue to report any suspected acts of abuse.
IF A COMPLAINT WERE TO SURFACE From a Parent to us directly, we would
1. Listen, take notes, question, and generate specifics
2. Immediately question staff
3. If abuse is suspected, we would
a.) Call police
b.) Call Children’s Protective Services
c.) Call our insurance carriers
d.) Call our attorney
e.) Immediately place all staff suspected of involvement on administrative leave without pay until outcome of investigation(s).
4. If, in our opinion, the charge of abuse is unwarranted, we would
a.) Confront parents with our findings and ask parents if they were satisfied or wanted further involvement by others.
b.) If no further involvement is wanted, we would ask parents to sign a dated written statement to the effect.
c.) IF PARENTS ARE NOT SATISFIED we would call police, children’s protective agencies, insurance company attorney, and IMMEDIATELY PUT STAFF ON ADMINISTRATIVE LEAVE WITHOUT PAY. COMPLAINT FROM A STATE OF LOCAL AGENCY, we would
1. Immediately place staff on leave without pay pending investigation(s)
2. Make calls to our insurance company and our attorney.
3. Cooperate completely by supplying information, data and support to the investigation.
4. Issue a special bulletin to all clients and staff explaining what was going on and urging their complete cooperation with the investigation.
REALTIONSHIP WITH MEDIA
The Owner will be the only person authorized to speak to reporters, television crews, or any member of the media.
ALL STAFF ARE TO DIRECT QUESTIONS TO THE OWNER.
Her statements will contain only facts such as:
We have a claim of abuse.
Staff involved has been placed on leave until investigation is concluded.
We are cooperating completely.
We want a quick and thorough investigation.
Any other questions are to be directed to our attorney and insurance carrier.
During an Investigation, we would
1. Respect the privacy of all those involved by ensuring compliance with our confidentiality policies.
2. Utilize the advice of our attorney to ensure that the rights of any staff member accused of abuse or neglect are protected by due process.
3. Make every attempt to operate “normally”, as that is the professional responsibility of everyone.
4. Maintain constant and clear information and communication to parents.
5. Make this a time when extra love, extra care, extra giving would be the standard operating procedure, because we all know how children pick up and respond to our fears, anxieties, anger and hostilities.
6. Make every effort to insure that, as much as possible, that investigators perform their duties away from the site.
After an Investigation, we would
1. Pay any innocent staff for lost time/wage.
2. Ask our attorney to immediately sue any parent or agency who had falsely claimed abuse and ask not only for restitution but punitive damages.
3. Continually update staff and parents of further developments.
SMOKING POLICY
As you are aware, in a majority of states, employers are required to comply with the Clean Air Act, as well as with other city, state and federal laws governing smoking in the workplace. As such, Sky Village NYC policy was designed to provide a smoke-free environment for our children and employees who do not smoke.
Smokers have a responsibility to refrain from smoking in all areas of company premises. This includes the company building, parking lot, playground, any outdoor area, or while on center field trips or functions representing the Company in an area that children in our program may be present.
Any problems regarding this policy should be addressed to the Management. Please remember to observe this policy and respect the rights of your co-workers, both smokers and non-smokers. Retaliatory acts against employees exercising their rights under this Act is strictly prohibited.
ALCOHOL & SUBSTANCE ABUSE
Sky Village NYC prohibits at all times the unlawful manufacture, sale, distribution, use, dispensation, receipt, transportation or possession of illegal drugs or unauthorized control substances on the Company’s premises or while engaged in business for the Company off the premises. Sky Village NYC also prohibits the unauthorized use of alcoholic beverages on the premises. Further, it is a violation of Sky Village NYC policy for anyone to engage in work for the Company or to report to work in any impaired or intoxicated condition or under the influence of alcohol, drugs, or illegal substances.
This policy applies to all regular and part-time employees and temporary workers of Sky Village NYC as well as to all consultants, vendors, and other individuals providing services to the Company at any time on the premises or while engaged in business for the Company.
Employees may be required to submit to random drug and alcohol abuse screenings. Positive drug test results will result in immediate dismissal from employment.
HOURS OF WORK & COMPENSATION ISSUES
EMPLOYMENT CLASSIFICATION
EMPLOYEE STATUS
Full-Time Employees consistently have a basic schedule between 38 to 40 hours per week, a minimum of 2000 hours per year including holidays and paid time off. If you were a full-time employee and have been on an approved medical or emergency leave of absence, upon return you will be considered a full-time employee if enrollment deems full-time enrollment is necessary to meet licensing requirements, provided you return to work as agreed in the provisions of your leave.
Regular Part-Time Employees consistently work year round 35 hours or less, 1999 hours or less per year.
Other Part-Time Employees consistently work less than 1000 hours per year or are employed less than twelve (12) months per year.
Temporary Employees include the following:
Substitutes are hourly staff that are willing to substitute on short notice.
Summer Staff are hired for our Summer Program, as needed, and are usually college students who return to school in the Fall.
Junior Counselors are young people (13 to 15 years old) who work at Sky Village NYC during the summer months as agreed upon with their parents.
The Junior Counselor’s parents pay Sky Village NYC an hourly fee for the time their child is working at Sky Village NYC, in return, Sky Village NYC pays the Junior Counselor the same hourly rate. These individuals are meant to be an “extra hand” to the Teachers, and their time with us should be a learning experience for them (See Junior Counselor Guidelines in the Company Policy Manual).
“Non-Exempt” and “Exempt” Employees
At the time of hire, all employees are classified as either “exempt” or “non-exempt.” This is necessary because, by law, employees in certain types of jobs are entitled to overtime compensation for hours worked in excess of forty (40) hours per work week, not including vacation, sick, or holiday hours. These employees are referred to as “non-exempt” in this employee handbook.
Exempt employees are supervisors, executives, managers, officers, directors, owners and others whose duties and responsibilities allow them to be “exempt” from overtime pay provisions as provided by the 22 Federal Fair Labor Standards Act (FLSA) and any applicable state laws.
If you are an exempt employee, you will be advised that you are in this classification at the time you are hired, transferred or promoted.
OUTSIDE EMPLOYMENT
An employee may hold a job with another organization as long as he or she satisfactorily performs his or her job responsibilities with Sky Village NYC. All employees will be judged by the same performance standards along with their ability to meet the requirements of the center, as they are modified from time to time; the employee may be asked to terminate the outside employment if he/she wishes to remain with Sky Village NYC. Note: Furthermore you cannot be employed by a competitor, as this will cause a conflict of interest with your employment at Sky Village NYC.
COMPENSATION
A pay range is established for each of the organization’s jobs. Each employee whose performance is “proficient” or better will receive a rate of pay that corresponds with the pay range that has been established for his/her job. The position of each employee’s rate of pay within the range that has been established for his/her job will be determined primarily by the employee’s relevant experience and job performance.
RATE OF PAY INCREASE
Pay increases are not automatic, but are earned by satisfactory performance on the job, satisfactory attendance AND trainings/conferences attended along with the financial status of the company. Notification of the maximum annual percentage of increase available for the employees to earn will be provided each year. Payroll increase percentage pay rates will be determined by the financial status of the individual center.
Each employee will be placed on a salary grade based on their position and education level. Each salary grade has a minimum and maximum wage an employee may earn. Once employees reach the maximum pay rate for their assigned career ladder level pay scale they will not be eligible to earn a rate of pay increase until they are assigned to a new career ladder level due to a promotion, the completion of an Early Childhood Degree as assigned on the career ladder level, or the salary grade is updated increasing the pay range scale.
ACTING PAY
Acting pay may be granted when an employee is temporarily assigned, for a period of at least four (4) weeks or more, to assume a substantial portion of the responsibilities of a job with a higher pay range. Notification of the change in pay will be recorded and submitted for processing on the Payroll Change form.
REGULAR ASSIGNMENT TO LOWER CLASSIFICATION REDUCTIONS IN PAY
For a variety of reasons, an employee may be reassigned to a job/position that has a lower pay range than the job/position they had previously held. The Director of the center along with the Owner, will have the final determination in reassigning staff to alternative job positions and pay rates. Reassignments may take place, but are not limited to the following; changes in enrollment in which case the number of children enrolled or the ages of the children does not support the need for the employees current position, the employee fails to meet the current educational or performance requirements for the position held, the employee requests to move to another position or classroom in the company, the staff person is not available to work the hours the position requires. In such cases, reduction in pay guidelines will apply.
RELEASE FOR LACK OF WORK – RECALL WITHIN 30 DAYS
If an employee released for lack of work is recalled from layoff within thirty (30) calendar days from the date of release, she/he shall be paid the maximum salary of the classification of which job she/he is assigned upon recall. If assigned to a lower classification at the time of recall than was held at the time of release, the rate of pay will be reflected accordingly.
WORK SCHEDULE
Sky Village NYC is open year-round except for those days indicated on the parent contract. The hours scheduled, excluding time taken for meals, shall constitute a regular workday and five regular workdays in seven consecutive days commencing at 12:01 a.m. Monday shall constitute a regular work week. Normal work hours shall be between 8:00 a.m. and 6:00 p.m., Monday through Friday.
Full-time management schedules will follow either a 7:00 a.m. to 4:15 p.m. shift (maximum two days per week) or 8:30 a.m. to 6:15 p.m. shift (minimum three days per week), Monday through Friday. Part-time hourly management will follow the same daily scheduled hours as noted above, working less than five days per week, or ½ day schedules, 5 days per week. The Owner will determine scheduled hours for administrative employees based on the needs of the agency. Work schedules for classroom and support positions vary throughout the company.
Operational demands may make it necessary for occasional changes to scheduled “in” times, scheduled “out” times and/or in the total hours that may be needed each day and week, in order to meet the varying demands of our business. Staffing is directly related to the number of children enrolled. The determination of the daily and weekly work schedule is afforded to the Director. Your Director may make such changes at their sole discretion. Your Director will inform you of your hours by posting a weekly schedule. They will guide your completion of weekly or daily time sheets. It is the responsibility of the employee to check the posted schedule daily for any necessary schedule changes based on enrollment needs.
No employee will have set hours of employment or shift schedules, nor is anyone guaranteed full or part-time status. If enrollment or income decreases, it is possible that the number of hours worked by the staff would be reduced. In such case, the employee would be paid only for the actual number of hours worked. If the employee has any questions concerning their schedule, she/he may consult the Director. Your Director will make the final decision on employee’s hours of work while meeting the individual center licensing ratios along with payroll budget guidelines.
All employees must be willing to accept and expect variations in their schedules as required by the needs of the children and the business. Management promises to make variations in scheduling fair and equitable. If you feel the burden is not fair, please discuss it immediately with your Director.
To maintain efficiency, you are expected to be ready to start work in your designated work area at your scheduled start time and remain at work for the entire work period, excluding your meal period. Changing scheduled hours worked without prior approval will result in disciplinary action up to termination of employment. This includes changing scheduled ending or starting times or scheduled break periods.
Should an unavoidable circumstance cause you to be late, notify your Director of your anticipated arrival time or if it is necessary for you to leave work because of a personal emergency, you must inform your Director before leaving.
BREAK PERIODS
Lunch periods and breaks will vary. You are expected to cooperate with your Director in taking lunch periods and breaks at a time where there will be no interference with the children. Hourly employees will receive a minimum of one 30 minute unpaid meal break in a shift of 8 hours or longer. Supervisors may modify the break schedule to meet the requirements of licensing, at their discretion.
TIME OFF & ABSENCES
Our philosophy at Sky Village NYC,LLC on absenteeism is this: first, absenteeism is controllable. Second, with the exception of an emergency, there is no reason why all employees cannot be at work, on time, all the time. And finally, a few employees cause most of the lost time. Therefore, absence and tardy control is best achieved through individual focus aimed at the irresponsible, chronic employee who is absent and/or tardy.
The center cannot operate effectively or efficiently unless its employees can be depended upon to show up for work on a timely and consistent basis. Sky Village NYC depends upon each employee, and when one person is absent, a replacement must be found for the day. Thus, absenteeism has a particularly disruptive effect on both the Center and the children. Employees, who take excessive time off, or abuse the benefits of paid time off are subject to discipline, up to and including termination.
Employees requesting leave related to any medical condition concerning the employee or family members will be required to provide a physician’s statement verifying the condition, the beginning and expected ending date of the requested leave, the need for the leave must be clearly stated, and the estimated time required prior to returning from leave must be outlined. This means a signed doctor’s note must be provided on the day the employee returns to work.
Note: Foreseeable absences must be requested at least 10 working days in advance.
It is your responsibility to notify your Director personally BEFORE your starting time. State the reason for your lateness and when you expect to arrive at work. Failure to call in personally to report absences or lateness is a violation of Center rules, and the absence or tardy will be considered unauthorized. Calls from friends or relatives on your behalf will not be accepted as an authorized notice of absence or lateness; you may be required to submit evidence verifying the reason for your absence or lateness. Failure to provide the requested documentation will result in discharge.
Staff are required to attend the regularly scheduled staff meetings and training. If you do not attend staff meetings and training it will be considered a no call/no show and appropriate sanctions will be taken. Agendas for these staff meetings and training will be kept on file for licensing to review. Staff will be paid for the time they spend at the mandatory staff training and meetings. Sky Village NYC expects each member of the staff to conduct themselves in a professional manner as a mature adult, respecting each member’s contributions. Comments and complaints should be made to the Director. Remember that employment and family records and conduct at the center are confidential.
Please Note: All absences will be monitored. Excessive absences or patterns of absence that begin to occur, will be addressed by the Director and could be grounds for termination. It is important to understand that when we are short on staff, it is not only stressful on the other staff members, but affects the children as well. We have developed a policy that allows employees to take time off for legitimate reasons when necessary. This policy is also designed to address employees whose absences become excessive.
Without a doubt, working in a child care environment can sometimes be very stressful. Please let the Director know if a situation arises where time is needed to regroup. Sky Village NYC strives to be sensitive to the needs of its employees and will try to make arrangements to accommodate an over-stressed staff member. Simply walking out and not returning from break leaves co-workers in a bind, but even more important, the children who are left are the ones who suffer.
Any employee, who chooses to walk off the job or simply does not return after leaving for break and/or lunch, will be reported to Child Care Licensing for NEGLECTFUL SUPERVISION. This action results in the employee’s inability to work in child care again. Also, the employee’s last paycheck will be mailed to the employee, less a deduction of $50.00 for the non-return of the Employee Manual and Company Handbook fee. The employee may not return to Sky Village NYC premises. This also applies to employees who simply do not show up for work and do not call or give notice of their decision to quit. If any employee plans to terminate employment with Sky Village NYC, a two week written notice is required. If this procedure is followed and company manuals are returned, the employee’s paycheck will be processed without the Employee Manual and Company Handbook fee.
TIMEKEEPING PROCEDURES
Accurate recording of time worked is the responsibility of every full-time, part-time, salary and non-salary employee. Employees must record hours worked using the time keeping system identified by Sky Village NYC. Federal and state laws require Sky Village NYC to keep accurate records of time worked in order to calculate pay and benefits.
Your supervisor will determine the hourly schedule for each employee. Employees should be sure to review any changes noted on the schedule. Employees are to record the beginning and ending time of all work shifts, and any split shifts or other departures from your work station for personal reasons. Staff assigned to an alternative center for substitute coverage or meetings are expected to clock out prior to travel time and clock in upon arrival at their new work location. Staff are expected to take care of personal business, such as dropping their child off in their classroom for care, before and after they clock in or out.
All pay sheets and time sheets must be initiated by your Director for approval for pay prior to submitting to the payroll department. Assistant Directors may approve time sheets in the event the Director is absent from work the day time sheets are due to payroll. If you are requested to come to work early or work after your regular scheduled hours, notification of this event must be indicated on your time sheet.
All employees must receive prior written approval from your supervisor to work time outside of their scheduled time. This constitutes clocking in more than four (4) minutes before or four (4) minutes after your scheduled time. This also includes clocking in and out for break time.
Staff will receive pay at their regular salary rate for the time spent in training at mandatory company meetings and trainings. Travel or meal time while attending these trainings will not be included in the hours identified as training time hours. Your supervisor will record your time in attendance on your time card.
All approved paid time off requests must be attached to your time sheet. Please comply with our procedure to ensure that you are paid accurately and on a timely basis. Any failure to clock in or out properly will result in a delay in payment of wages due. Note: Altering, falsifying, or tampering with time records, or recording time on another employee’s time record may result in disciplinary action, up to and including termination of employment.
OVERTIME PAY
From time to time, it may be necessary for you to perform overtime work in order to complete a job on time, unless otherwise provided in a valid and enforceable collective bargaining agreement. All overtime or time worked outside of your scheduled hours (more than 4 minutes before or after scheduled hours) must be approved by your supervisor in writing prior to working these hours. Approval must be attached to your time sheet. When it is necessary to work overtime, you are expected to cooperate as a condition of your employment. All over time must be approved by your Director in advance. Approval must be attached to your weekly time sheet. Directors must receive prior approval from the owner to authorize any overtime pay for hours worked beyond forty (40) hours per week.
When an Sky Village NYC employee is required to work in excess of forty (40) hours per Monday through Friday work week the following applicable overtime pay policies will apply:
Non-exempt employees are to be paid one and one-half times their “regular hourly rate” for all hours worked in excess of forty (40) hours in a work week.
Exempt employees are paid a salary commensurate with their job responsibilities regardless of their number of hours worked, and therefore are not eligible for overtime pay.
ANNIVERSARY DATE
The first day you report to work in a classroom becomes your “official” anniversary date. In the event you were hired on a temporary basis and converted to permanent status, your anniversary date will be the first day that you were paid by Sky Village NYC as a regular permanent full-time, regular part-time employee or part-time employee. Your anniversary date is used to compute various conditions of employment and benefits described in this Employee Handbook, unless otherwise provided in a valid and enforceable collective bargaining agreement.
Employees who work less than twelve (12) months per year with the exclusion of medical or family emergency leaves, will have a new hire date and termination date each year based on their actual dates scheduled to work.
COACHING AND/OR PROGRESSIVE DISCIPLINARY
You are expected to follow all policies and procedures for smooth operation and safety of the children in your care. However, everyone occasionally makes mistakes or needs guidance for optimal performance of teaching duties. When an employee needs guidance, progressive discipline procedures will be followed. Those procedures may include, buy may not be restricted to the following:
PROFESSIONAL DEMEANOR
Demeanor involves your manner and your non-verbal tone and gestures. At Sky Village NYC every staff member must be conscious of their emotional undertone that they are exuding.
Note: All employees at Sky Village NYC will greet every parent and family with a smile and by their name; to let them know that you are truly happy to care for their child.
PERFORMANCE EVALUATIONS DAILY SUPPORT
Employees are strongly encouraged to discuss job performance and goals with the Director on an informal, day-to-day basis.
COACHING MEETINGS
Sky Village NYC will also support all employees with ongoing and regular coaching meetings to address any employment issues, performance concerns may be addressed (on an as needed basis). Coaching Meetings may also come in the form of staff meetings after regular work hours have ended. All employees are required to attend all staff meetings when announced.
SIX MONTH REVIEWS – Six month reviews are to be performed twice a year to measure individual performance of established objectives and personal growth goals for the coming six months.
ONE MONTH MEETING – All new employees will meet with their immediate supervisor at the end of their first month of employment for an informal review. Questions will be answered and additional support will be provided, as needed.
INTRODUCTORY PERIOD EVALUATIONS – A formal performance evaluation will be conducted at the end of employee’s initial period of hire, or after 90 days when promoted to a new position, known as an introductory or probationary period.
FORMAL PERFORMANCE EVALUATIONS - Additional formal performance evaluations may be conducted to provide the Director, as well as the employee the opportunity to discuss job tasks, identify and correct weaknesses, encourage and recognize strengths, and discuss positive, purposeful approaches for meeting goals. The Directors will be responsible for coordinating and collecting evaluation documentation and evidence through the appropriate agency identified assessment tools.
The Director will work with the employee to provide necessary support. Sky Village NYC employees are reviewed annually around the time of their anniversary dates. Annual reviews are comprised of several factors, including:
(a) Self-evaluation
(b) Evaluation by manager
(c) Goal setting
(d) Achieving planned goals.
During the formal performance review process, your manager is encouraged to cover the following areas:
A performance appraisal gives you a chance to discuss your duties and responsibilities with your manager and to learn how your manager perceives the quality of your work, your progress in attaining department goals and what will be expected of you during the next appraisal period.
It gives you the opportunity to ask questions, learn about the objectives to be achieved, and explore directions for your career.
PAYROLL
The pay period at Sky Village NYC,LLC is twice monthly for non-salary and salaried employees. Earnings are deposited onto your assigned payroll card on the 5th and 20th of each month. Pay dates may be subject to change depending on needs of the agency or whenever Sky Village NYC holidays or closings interfere with the normal pay schedule.
Salary. Directors and Management are salaried. This means the employee’s annual wage is distributed evenly over 24 pay periods throughout the year. If an unpaid leave of absence is taken the salary will be altered to account for the time off. Salaried employees are expected to work a minimum of 8.5 hours each day while the program is in session, with no limit to the maximum amount of hours worked to get their job done. No compensatory time is given for time worked beyond 40 hours per week. All hours worked should be documented daily on your time sheet.
Hourly. All hourly employees, including substitutes must record their hours worked by clocking in and out on the time clock each day, at the time the hours are worked. Hourly employees are paid only for the approved hours worked and recorded on the time sheets.
ALL employees must record any absent time by completing a request slip for paid time off daily and attach it to their weekly time sheet; Administrators reporting to the Owner, Non-Administrators reporting to the Center Director. Personal paid time off requests must be completed for sick or vacation days. It is the employee’s responsibility to ensure any earned Holiday Time is included on their weekly time sheet. It is the employee’s responsibility to review their reported hours worked no later than the end of each day for accuracy; time sheets must be signed and submitted to your Director for payroll processing. If an employee fails to notify the Director of modifications needing to be made on their time sheet, the corrections will be completed on the following pay period.
PAY DEDUCTIONS
Your pay is subject to all deductions required by law, federal tax, social security payment, and state and local income taxes, as applicable. The amount of the deductions will depend on your earnings and on the information you furnish on your W-4 form regarding the number of exemptions you claim. If you wish to modify this number, please request a new W-4 form from your Center Director. Only you may modify your W-4 form. Verbal or written instructions are not sufficient to modify withholding allowances. Sky Village NYC must also deduct Social Security taxes on each employee’s earnings up to a specific limit that is called the Social Security “Wage Base”.
How Does This Work?
Sky Village NYC matches the amount of Social Security taxes paid by each employee. (If you have questions concerning why deductions were made from your paycheck or how they were calculated, your Director can assist in getting these concerns answered.) The W-2 form you receive annually reflects how much of your earnings were deducted for these purposes. Any other mandatory deductions to be made from your paycheck, such as court ordered garnishments, will be explained whenever Sky Village NYC, LLC are ordered to make such deductions. Questions about your pay and your deductions should be discussed with your Center Director. Do not discuss your pay with co-workers. Any employee found discussing their pay with coworkers is subject to disciplinary action up to and including termination.
Should there be an underpayment of any kind, we will make every effort to repay you as quickly as possible. In the event that there is an overpayment of any kind, it is your responsibility to bring this to the attention of your Center Director.
GARNISHMENT OF WAGES
Sky Village NYC honors wage garnishments. Employees will be notified immediately upon their receipt.
ADMINISTRATIVE PAY CORRECTIONS
Sky Village NYC takes all reasonable steps to ensure that employees receive the correct amount of pay in each paycheck and that employees are paid promptly by the end of the scheduled payday. In the unlikely event that there is an error in the amount of pay, the employee should promptly bring the discrepancy to the attention of the Director so that corrections can be made as quickly as possible.
EMPLOYEE CHECK LOSS POLICY
If an employee loses his/her payroll card, a new payroll card will be issued to the employee at the fee charged by the payroll company.
CENTER PERFORMANCE BONUS PAYMENT
Sky Village NYC recognizes that the success of the center is based on the performance of the individuals that comprise the team. In recognizing this individual center’s meeting performance goals will be awarded bonus payments twice per year, July and December, based on the current bonus structure provided to your Director at the start of each calendar year. Annual bonus rates are set based on the overall performance of the company. Current year bonus plans will be reviewed with the team by the Director each January.
BENEFITS
HOLIDAYS
Unless otherwise provided in a valid and enforceable collective bargaining agreement, Sky Village NYC pays full-time employees for the following holidays if they fall on the employees regularly scheduled work day.
New Year’s Day: January 1st
Memorial Day: Last Monday in May
Independence Day: July 4th
Labor Day: First Monday in September
Thanksgiving Day: Fourth Thursday in November
Christmas Eve: December 24th
Christmas Day: December 25th
To be eligible for Holiday Pay, you must have completed ninety days of full-time service, and must report for duty, and work your complete shift, on the last scheduled work day before the holiday, and on the first scheduled work day after the holiday. Exception: if your supervisor sends you home early or gives prior approval that allows you time off for days before and/or after holidays. If you are on approved paid time off for vacation leave you will receive holiday pay for the holiday. If you are out sick on the day before or after a holiday you will not be paid for the holiday unless you provide a doctor's note or your immediate supervisor approves payment for the day. The paid holiday benefit will discontinue to employees placed on probation status for performance misconduct, in accordance with standard Sky Village NYC, or hours are reduced to part-time employment. Employees working less than ninety days are not eligible for Holiday Pay.
Holidays falling on a Saturday or Sunday will not be observed as a paid holiday.
Holiday Exceptions
Your date of hire cannot be used in conjunction with paid holidays.
PAID TIME OFF (PTO)
Unless otherwise provided in a valid and enforceable collective bargaining agreement, paid time off under this policy may be used for instances such as vacation, medical reasons, (i.e., personal, spouse, parent, child) or other personal business).
Full-Time Employees (Employed a Minimum of 2000 Hours per Year)
Unless otherwise provided in a valid and enforceable collective bargaining agreement, the amount of paid time off that any full-time employee can receive in one calendar year increases with the length of employment as shown with the following schedule:
(1) After four months of full-time service from an employee’s hire date – 30 hours for the remainder of the calendar year.
(2) After one year of full-time service from an employee’s anniversary date – 65 hours per calendar year.
(3) After two years of full-time service from an employee’s anniversary date – 85 hours per calendar year.
(4) After six years of full-time service from an employee’s anniversary date – 145 hours per calendar year.
Regular Part-Time Employees (Employed less than 2000 Hours per Year)
Unless otherwise provided in a valid and enforceable collective bargaining agreement, the amount of paid time off that any regular part-time employee can receive per year is as follows:
(1) First year of employment, ten (10) hours of PTO will be earned after completing 500 clock hours and a minimum of 90 days of employment.
(2) Second year and beyond of continuous employment:
Works less than 1000 hours per calendar year – fifteen (15) hours annually
Works 1000 hours or more per calendar year – twenty (20) hours annually plus
1000 hours to 1500 hours per year – three (3) hours per month
1501 hours to 1800 hours per year – four (4) hours per month
1801 hours up to full-time status – five (5) hours per month
Full and Regular Part-time Employees
If your hours are reduced after meeting the requirements to become eligible for Paid Time off, for any reason, and you will not meet the minimum guidelines for earning paid time off as scheduled, your total paid time off earned will be reduced to the maximum amount following the guidelines above based on your current schedule.
When you have met the eligibility requirements, paid time off requests must be made in advance by filling out a request slip and giving it to your supervisor for approval and to schedule your paid time off. Requests will be considered approved once they are signed by the Director for classroom staff, the Owner for Administrative staff, and returned to the employee to confirm approval. Requests must be made at least fourteen (14) days in advance*, and all paid time off desired between May 1 and August 31 must be requested by April 1 of that year. Requests made with less advance notice may not be given if substitutes are unavailable. It is expected that employees will schedule appointments, personal needs, and family related issues at times that do not conflict with work schedules. Approval WILL NOT be granted to staff for time off requests to work another job. Staff may not be allowed to take paid or unpaid time off between August 15 and September 15 unless the request is specially approved by their immediate supervisor. Requests are evaluated based upon various factors, including anticipated operating requirements and staffing consideration. Supervisors will consider the following factors when determining approval for time off requests:
IF SUBSTITUTES CANNNOT BE FOUND, IT IS EXPECTED THAT THE EMPLOYEE WILL CANCEL THE REQUEST!
Unless your supervisor has granted time off with a signed approved time off request, the employee’s absence will be considered unauthorized. Unauthorized absences or repeated tardiness jeopardizes the employee’s evaluation and presents grounds for dismissal.
A time off request will be considered approved once the employee receives a signed copy of the request from their supervisor. The supervisor will also keep a copy of the approved time off for their records. The employee must ensure that a copy of the approved time off request is attached to the employee’s time sheet.
Employees must not leave their assigned duties until their scheduled employment day is completed or they have been dismissed from work by their supervisor. Infractions of this rule may result in discharge or other disciplinary action and loss of pay.
Full-time employees who have used all of their annual earned paid time off and are absent 40 hours per year beyond their earned paid time off or work less than 2000 hours per calendar year, will be considered a part-time employee and will be ineligible for benefits available to full-time employees. Excessive unpaid time off requests for full or part-time staff will result in loss of merit increase, reduction in job status and /or disciplinary action up to termination. Paid time off does not accumulate if not used each year. Cash payment for unused earned paid time off will not be given at the end of the calendar year.
Paid time off does not accrue during any month in which you are on an unpaid leave of absence or not on the active payroll. Employees on a medical or emergency unpaid leave of absence will return at the same seniority level the employee was placed at the start of the unpaid leave. Sky Village NYC does not grant extended unpaid time off requests for non-medical or non-emergency reasons. Individuals must terminate their employment to be removed from the schedule for a period of time for non-medical or non-emergency reasons and are welcome to re-apply subject to Sky Village NYC’s usual hiring policies. If the individual is rehired, their length of employment will be based on their new hire date. Length of employment will not be cumulative from any prior employment period.
An employee absent from work without notifying his/her supervisor or obtaining permission for such absence, unless reasonable excuse is offered, is considered to have abandoned his/her job. *
Up to 24 non-consecutive hours of paid time off for regular full-time staff may be taken without the usual required advance notice due to unforeseeable events such as illness. Sky Village NYC and Sky Village NYC, LLC reserves the right to require you to present a doctor’s note regarding the illness.
CHILD CARE BENEFITS
After one month of employment employees are eligible for a fifty (50) percent discount off the regular tuition for their oldest child and fifty (40) percent discount on their child care costs for their remaining children for the time their child attends during the hours they are working at the center. Employees who are receiving the employee child care multiple child discount do not qualify additionally for the multiple child discount offered to customers with more than one child enrolled in the center. If the employee sends their child for child care services while the employee is not working at the center the employee will be charged the full current customer rate for the time the child is in attendance and the employee is not at work. All tuition costs must be paid in full through payroll deduction with each pay cycle to continue to receive discounted tuition rate benefits. Employees will be charged regular tuition rates for reserved spaces when absences exceed one week per year.
Note: All staff parents must adhere to the same enrollment and attendance policies that regular customers observe, and the child or children must be the natural/adopted child or children of the employee, or the employee must have legal guardianship to qualify.
MEDICAL & EMERGENCY LEAVES OF ABSENCE
Unpaid Leave of Absence
Under emergency circumstances, for medical or personal, you may need to be temporarily released from the duties of your job with Sky Village NYC,LLC. It is the policy of Sky Village NYC to allow its eligible employees to apply for and be considered for certain specific emergency leaves of absence. Medical leaves may not last more than ninety (90) days.
Unless otherwise provided in a valid and enforceable collective bargaining agreement, time off for any reason during a working day will count first against your allotted paid time off. Thereafter, unless specifically exempted, any time off will be without pay.
All requests for emergency or medical leaves of absence shall be submitted in writing to your supervisor. Each request shall provide sufficient detail such as the reason for the leave, the expected duration of the leave, and the relationship of family members, if applicable.
Full-time and regular part-time employees are eligible for thirty (30) day personal emergency leave of absence. A request for a personal emergency leave will be evaluated on a number of factors, including anticipated operational and staffing requirements during the proposed time of absence. Pending approval, you should take available paid time off prior to the effective date of the leave of absence.
In the case where the initial 30 calendar days are insufficient, consideration may be given for an extension of 30 more days if your supervisor is informed in writing. Failure to return to work as scheduled from an approved leave of absence or to inform your immediate supervisor in writing of an acceptable reason for not returning as scheduled will be considered a voluntary resignation of employment. All leaves granted will have a termination date. If the supervisor makes the determination to rehire this individual, the standard company hiring procedures will apply. Prior time worked for the company is not cumulative with the employee new hire date.
Time on leave for either medical or emergency leave does not accrue towards seniority, pay raises and/or other benefits.
JOB STATUS UPON RETURN FROM LEAVE
Sky Village NYC, LLC will hold your job for up to three (3) months for absence due to pregnancy, disability or for other medical leave, or thirty (30) days for personal emergency leave. Employees returning from an absence due to medical leave will return to the same position. For leaves other than medical, you will be returned to your former position, if possible, or an equivalent one if otherwise qualified and one is available.
Family and Medical Leave of Absence (FMLA)
1. Employees are eligible, if they have been actively employed for twelve (12) months, and worked at least 1250 hours (an average of twenty-five (25) hours per week) during those twelve (12) months. This twelve (12) month period "rolls back" from the date of leave to the prior twelve (12) month period.
2. The total amount of leave taken cannot exceed twelve (12) work weeks in any twelve (12) month period.
3. A family leave shall be granted upon the birth or adoption of a child of the employee, or upon the serious health condition of the employee's child, spouse, or parent
4. A medical leave shall be granted upon the employee's own serious health condition.
5. In appropriate circumstances, we may require you to be examined by a Sky Village NYC. designated physician, at Sky Village NYC's expense.
6. In the event of a serious health condition to the employee or his/her child, spouse, or parent, creating a need for unforeseeable family or medical leave, the employee must provide us with notice, as soon as practicable, of any needed time off, and a written doctor's certificate. The certification must include the date on which the health condition occurred, the probable duration of the condition, an estimate of the amount of time you need to be off work to care for the family member or for your own health condition, and confirmation that the nature of the condition warrants you to be away from work to care for yourself or your dependent.
7. Employees shall be required to give thirty (30) days advance notice in the event of foreseeable medical treatment. To assist us in arranging work assignments during your absence, we ask that you give us prior notice, to the extent possible, of an expected birth or adoption, as well as an indication, to the extent known, of your expected return date. To facilitate your return to work, we also ask that you provide us with two (2) weeks advance notification of your intended return date. Failure to do so may delay your return date.
8. Upon completion of a leave granted under this section, you shall be reinstated to your original position, or an equivalent one.
9. You must use any accrued paid time off during your family care or your own personal medical leave.
10. While on a leave of absence provided for under this policy, you may continue your group health insurance benefits paying 100% of the monthly premium, for up to a maximum of twelve (12) weeks leave during any one (1) year period. If your leave extends beyond twelve (12) weeks, you shall be offered the opportunity to purchase continuing coverage at 120% of the monthly premium under state and federal COBRA continuation rules.
11. Other accumulated fringe benefits such as retirement, paid time off, and the like, shall be preserved at the level accrued as of commencement of the medical or emergency leave, but shall not accrue further during any such leave period.
12. If additional family care or medical leave is required you must, prior to expiration of the family care or medical leave, submit additional certification to Sky Village NYC, LLC.
13. Should you seek a leave of absence for reasons other than described above, you will be considered a terminated employee and will be considered for rehire when you are eligible to return to work. Time worked prior to this absence period will not accrue towards future benefits earned.
Disability Leave of Absence (including leaves of absence due to maternity or pregnancy)
Unless otherwise provided in a valid and enforceable collective bargaining agreement, Sky Village NYC, LLC may grant an unpaid leave of absence for illness, disability or pregnancy. To request a disability leave of absence from Sky Village NYC, LLC you must submit a statement of ill health or disability from your doctor. (Pregnancy is treated, for the purposes of this policy, the same as an illness or disability.) Whenever possible, you are required to give as much notice as possible of your pending need for a disability leave of absence.
In the case of pregnancy, please inform your supervisor as soon as possible of the date you and your doctor anticipate that you will begin your leave. Your job status will be protected in that we will make every effort to hold your position open, or return you to a similar position if one is available, for which you may be qualified.
At the time the disability leave begins, any accrued personal paid time off will be used. These benefits do not continue to accrue during a leave of more than thirty (30) days. This policy applies to all employees. Your group insurance booklet should be reviewed to determine your insurance coverage during a leave of absence.
Employees who must remain away from work for more than the period of time allowed above will be considered terminated from employment. They are welcome to re-apply subject to Sky Village NYC’s usual hiring policies.
Employees who develop a physical condition which requires medical treatment or restrictions and precautions will be required to submit a physician's statement. This statement must give approval that continued full-time employment in his/her present position will not jeopardize his/her health or the safety of others, in the event she/he continues to work. A similar statement is required upon return from a disability leave.
Insurance Premium Payment during Leave of Absence
Sky Village NYC, LLC will not continue to pay its share of insurance premiums for employee coverage while you are on a disability leave of absence. While you are on any type of unpaid leave of absence from Sky Village NYC, LLC you will be responsible for paying the total premiums for your coverage and that of your dependents. Failure to do so may result in loss of coverage and possible refusal by the insurance carrier to allow your coverage to be reinstated. Please consult with a supervisor to set up a payment schedule.
Sky Village NYC, LLC will resume paying a portion of your Health Insurance when you return to active employment.
Employees who elect to continue benefits while on leave are subject to the terms and conditions of the individual plans/policies.
BEREAVEMENT LEAVE
Recognizing that a time of bereavement is very difficult, every effort will be made to ensure that a bereaved employee is able to attend to family matters. Employees should notify their supervisor of this situation immediately.
Absence due to a death in the immediate family will be paid to full-time employees for 2 business days, unless otherwise provided in a valid and enforceable collective bargaining agreement. The immediate family is the employee's spouse, child, parents, spouse's parents, and stepparent.
Any available paid time off can be used at this time with the approval of your manager. Additional unpaid time off will be granted to allow for any arrangements associated with the death that must be made.
Funeral leave pay will only be made to employees for actual time spent away from work for the funeral or its arrangements. For example, if the death occurs at a time when work is not scheduled, payment will not be made. If a holiday or part of your vacation occurs on any of the days of absence, you may not receive paid time off in addition to paid funeral leave.
RULES & REGULATIONS TEAMWORK AND SERVICE TO THE CUSTOMER
As you learned from our Mission Statement, excellent service to our customers is a primary goal. Our success is a result of consistently performing beyond our clients expectations. To perform at this level, it is essential that all Sky Village NYC employees/departments operate as a team. Whatever your job function, you are a member of the team that services clients because all of our jobs are related to and dedicated to that end. As a member of a team, you must understand that the quantity and quality of the work you do affects your co-workers and, ultimately, the client. We expect you to set high standards for yourself, in the job you do, the way you communicate and the manner in which you interact with others.
ETHICAL STANDARDS
Sky Village NYC strives to maintain the highest standards of personal and business ethics and corporate conduct. As an employee, you are required to do the same. Your daily activities on behalf of Sky Village NYC. should always be carried out in an ethical and legal manner, and conflicts of interest should be avoided.
GUIDELINES FOR CONDUCT
Every organization requires a set of rules so that the group as a whole may operate smoothly and safely to accomplish its goals. This is particularly so at Sky Village NYC where failure to adhere to high standards of conduct may affect the well-being of employees and customers.
Employees of Sky Village NYC are expected to accept certain responsibilities, adhere to accepted business and professional principles in manners of personal conduct, and exhibit a high degree of personal integrity at all times.
When an employee violates any of Sky Village NYC or departmental standards, his/her supervisor is responsible for acting promptly to correct the situation and to prevent further occurrences for mutual benefit. Often, disciplinary actions are taken in a progressive manner in order to provide the opportunity for the employee to correct his/her behavior and to meet work standards. Examples of progressive steps in this process are: verbal counseling, written counseling, suspension, and/or discharge. Documentation of all counseling, suspension and discharge will be written in duplicate by the supervisor and countersigned by the employee and placed in his/her file. The director, employee and owner will retain copies of any disciplinary action taken.
Written reprimands are issued to ensure important correction of any employee’s attitude or job performance. A total of three reprimands within a twelve (12) month period may result in immediate dismissal.
Some offenses are so serious that they can result in termination without previous warnings. The following examples are listed for the guidance of all. This list is not intended to be a comprehensive list of all prohibited activity. The following actions may result in immediate termination:
IMMEDIATE DISMISSAL.
Examples of this behavior include: slapping, pushing, shoving, sitting a child down with force, pulling a child’s arm, jerking a child’s head, molestation or any other physical harm. IMMEDIATE DISMISSAL also results from subjecting a child to humiliation, ridicule, depriving a child of a snack or meal, or using abusive language toward a child. THIS LIST IS NOT MEANT TO BE ALL INCLUSIVE.
GRIEVANCES
In our organization, the employee is urged to make his/her complaints known to those able to correct the situation (Lead Teacher, Director), discuss grievances, and have them adjusted and corrected informally.
If he/she prefers to seek an adjustment of his/her problem through formal methods, however, the following procedure has been developed.
Step 1. Each employee has the right to present any grievance or complaint to his/her supervisor in writing.
Step 2. If the employee is dissatisfied with his/her supervisor’s reply, he/she has the right to present any grievance or complaint to the supervisor in charge in writing.
Step 3. Any employee who is dissatisfied with the reply given in Step 2 has the right to prompt and full review by the owner.
EMERGENCY CLOSING AND INCLEMENT WEATHER
Emergency
In the event of an emergency the Owner will make the final determination in closing the center. Emergency closings may be deemed necessary for lack of heat, water, electricity or severe weather. It is the responsibility of the opening staff to contact the Director within one half hour of opening with details of the emergency. It is the responsibility of the Director to contact the President immediately with details of the emergency to determine if closing of the center is necessary.
Inclement Weather
We consider every position at Sky Village NYC to be essential; therefore, it is important for you to report to work, as scheduled, during inclement weather. In the event that hazardous weather conditions exist, your arrival time will be considered by your supervisor. Closing of the center will be determined by the Owner. Your director will notify you of any closings. Staff persons scheduled to work during the period in which their center is closed due to emergency or severe weather are not entitled to pay for the time their facility is closed.
SOLICITATION OR DISTRIBUTION OF LITERATURE
Sky Village NYC strictly prohibits both employees and others from soliciting and/or distributing literature on Sky Village NYC premises during business hours, unless otherwise provided in a valid and enforceable collective bargaining agreement. Sky Village NYC has established specific policies on solicitation for employees and for non-employees.
EMPLOYEES: May neither engage in solicitation of any kind, nor allow themselves to be solicited during their work time; May not distribute or post any kind of literature in work areas or on bulletin boards; and May be subject to immediate dismissal or corrective action if they violate the policies.
NON-EMPLOYEES: May not solicit and/or distribute literature of any kind, anywhere on Sky Village NYC premises including bulletin boards; and are subject to the strict enforcement of this policy by managers and others in authority at Sky Village NYC.
SECURITY/SAFETY CHECK
Classroom exterior doors are to be locked when not in use. All windows are to be closed and secured and all doors locked at the close of the school day. An opening and closing check-off procedure is in effect in all centers. Employees who open or close must follow the closing procedures listed in this manual everyday.
All closets, desks, offices, classrooms or containers that are Sky Village NYC property, as well as briefcases, backpacks, book bags, parcels and other personal belongings of employees, are subject to inspection and search by Sky Village NYC or their designated agents.
DRESS CODE
Dress, grooming and personal cleanliness standards contribute to the morale of all employees and affect the image that Sky Village NYC presents to parents and their children, visitors, and guests. Our philosophy is to provide a culture that allows staff to dress in a style which presents a neat, business-like appearance and that promotes confidence and professionalism in public. We expect you to accept the responsibility of dressing appropriately for your position or situation. With that, the following dress code will be implemented and enforced at all times.
All employees must wear their ID badge while working in the center or representing the agency outside of the center.
When representing Sky Village NYC outside of the center employees may not wear backless, midriff or low cut tops, short skirts, exercise clothing, tube tops, leggings, jeans, ripped pants, too tightly fitted clothing, or inappropriate words, pictures or logos on clothing, jean shorts, slippers, bare feet, stocking feet, bathing suits or low cut pants or shirts exposing your undergarments.
Note: Employees who report to work not appropriately dressed will be sent home and directed to return to work in proper attire. Under such circumstances, employees will not be compensated for the time away from work. Consult your Director if you have questions as to what constitutes appropriate dress.
Dress Down Day
Directors will notify their employees of days approved for business casual dress. Business casual dress is defined as casual clothing that is appropriate for a classroom environment (see above regarding restrictions). Employees are expected to exhibit good judgment in clothing choices on Dress Down Day, consider the day’s activities when determining what to wear. When business obligations take an employee out of the center, he/she should dress accordingly. Acceptable casual clothing includes jeans with the exception of holes, cut offs, frayed edges, worn and an appropriate shirt.
IDENTIFICATION BADGES
All employees of Sky Village NYC will be issued an identification badge with their name and photo upon employment. If your identification badge is lost or stolen, you must request a replacement. You are required to wear your identification badge, in clear view, at all times while on duty. Upon termination of employment, you must return your identification badge to your director.
SAFETY
General Employee Safety
Sky Village NYC is committed to the safety and health of all employees and recognizes the need to comply with regulations governing injury and accident prevention and employee safety. Maintaining a safe work environment, however, requires the continuous cooperation of all employees.
Sky Village NYC will maintain safety and health practices consistent with the needs of our industry. If you are ever in doubt about how to safely perform a job, it is your responsibility to ask your supervisor for assistance. Any suspected unsafe conditions and all injuries that occur on the job must be reported immediately. Compliance with these safety rules is considered a condition of employment. Therefore, it is a requirement that each supervisor make the safety of employees an integral part of her/his regular management functions. It is the responsibility of each employee to accept and follow established safety regulations and procedures.
Reporting Safety Issues
Every precaution must be taken to guard against accidents to children and staff. It is the responsibility of every staff member to correct unsafe or messy conditions such as liquid, food, paper, extension cords, children’s clothes, toys on floor, etc. All accidents, injuries, potential safety hazards, safety suggestions and health and safety related issues must be reported immediately to your supervisor. If you or another employee is injured, you should contact outside emergency response agencies, if needed. If an injury does not require medical attention, a Supervisor and Employee Report of Accident Form must still be completed in case medical treatment is later needed and to insure that any existing safety hazards are corrected. The Employee’s Claim for Worker’s Compensation Benefits Form must be completed in all cases in which an injury requiring medical attention has occurred.
Federal law (Occupational Safety and Health Administration) requires that we keep records of all illnesses and accidents which occur during the workday. The State Workers’ Compensation Act may also require that you report any workplace illness or injury, no matter how slight. If you fail to report an injury, you may jeopardize your right to collect worker’s compensation payments as well as health benefits. OSHA also provides for your right to know about any health hazards which might be present on the job. Should you have any questions or concerns, contact your supervisor for more information.
Sky Village NYC, LLC. Safety Program Responsibilities
The Program Director
1. Familiarize all staff with the safety program and ensure its effectiveness and implementation. 2. Be aware of all safety considerations when introducing a new process, procedure, machine or material to the work place.
3. Give maximum support to all programs and committees whose function is to promote safety and health.
4. Actively participate in safety committees as required.
5. Review serious accidents to ensure that proper reports are completed and appropriate action is taken to prevent repetition.
6. Conduct monthly employee health and safety training.
7. Ensure all emergency lighting is in working order.
8. Conduct all required safety drills and reviews.
Program Director – Assistant Director - Teachers
Teachers are the foundation of the Safety Program. Their responsibilities are to:
1. Familiarize themselves with company safety policies, programs and procedures.
2. Provide complete safety training to employees prior to the assignment of duties.
3. Consistently and fairly enforce all company safety rules.
4. Investigate injuries to determine cause, and then take action to prevent repetition.
5. See that all injuries, no matter how minor, are treated immediately and referred to the primary manager to ensure prompt reporting to the insurance carrier.
6. Inspect work areas often to detect unsafe conditions and work practices, utilizing Sky Village NYC, LLC self-inspection checklists as required.
Employees
Employee responsibilities for safety include the following:
1. Adhere to all safety rules and regulations.
2. Wear appropriate safety equipment as required.
3. Maintain equipment in good condition.
4. Report all injuries, no matter how minor, immediately to a supervisor and record on an Accident Report. HAND the original copy to the parent, the Xerox copy to the Program Director. Accident reports must be completed for staff injuries also.
5. Encourage co-workers to work safely.
6. Report unsafe acts and conditions to the supervisor.
General Safety Rules
For the protection and safety of all employees, Sky Village NYC has established the following rules designed to prevent accidents and injuries. Compliance with these rules will be mandatory.
1. All accidents and injuries must be reported to the supervisor at the time of occurrence and recorded.
2. All spilled juice, water and other liquids must be wiped up immediately.
3. Any defective equipment must be immediately reported to your supervisor.
4. Failure by an employee to comply with the safety rules will be grounds for corrective discipline.
5. Equipment shall not be operated until you have received proper instruction on their operation. 6. Center TV’s shall be strapped down at all times. The TV and cart shall not be left in the classroom when not in use.
7. Mop buckets containing water shall not be left unattended at any time.
8. All staff must ensure that any door with a door closure attached remains securely latched at all times.
9. All medicine shall be stored in a locked cabinet or refrigerator.
10. All doors and emergency exits will remain free of obstructions.
12. Children will be instructed to refrain from climbing on equipment or furniture not designed for this purpose.
Material Handling
1. Lifting: Attempting to lift or push an object which is too heavy must be avoided. You must contact the supervisor when help is needed to move a heavy object.
2. When carrying material, caution will be exercised in observance of obstructions, loose material, etc.
3. All material will be stacked and stored in proper areas.
4. Materials will not be stored in hallways or walkways. They must be kept clear at all times.
Equipment and Playground Safety Check
All toys and equipment must be checked daily for any needed repairs. Immediate notification must be given to your Director for any unsafe equipment or toys which are in need of repair. The Center Director will immediately arrange for necessary repairs.
Housekeeping
The foundation for a safe, healthful, and pleasant place to work is good housekeeping. Sky Village NYC provides safe and suitable working conditions for all employees. You are urged to cooperate in every way to maintain this environment. Work stations and classrooms should be left in an orderly condition at the close of the day; windows, equipment and lights, i.e., copy machines, computers, and air exhaust systems should be turned off. All areas of Sky Village NYC should be free of litter. It is the teacher’s responsibility to ensure their classroom is meeting the center's housekeeping guidelines, daily. We should treat our facility as though it were our home.
1. Materials and equipment will be kept out of hallways and walkways.
2. Materials will not be stored against doors or exits or fire extinguishers.
3. Materials and other equipment will be returned to their proper storage area after use.
4. Areas will be kept dry, spilled liquid will be cleaned immediately.
5. Trash and scrap will be thrown in proper waste containers.
6. Good housekeeping practices will be exercised within each employee’s work area.
7. Every day – every employee is responsible for making sure that items are not stacked on top of cabinets, shelves, etc., - ANY PLACE THAT MIGHT CAUSE A HAZARD TO CHILDREN/STAFF.
All toys and equipment must be collected and returned to its proper storage area at the end of an open play period. It is the responsibility of the Center Director to ensure that the full closing procedures have been completed prior to the departure of the last scheduled employee.
Closing procedures are completed in each classroom as the number of children reduces during the day, eliminating the need for use of the classroom. Teaching staff are responsible for the removal of garbage, cleaning of the floors, sinks, cabinets and storage areas prior to closing the room for the day. Cleaning is not to be completed while staff members are scheduled to maintain ratios, as the full attention of the classroom staff should be given to the children in their care.
Chemicals
1. Chemicals meeting the definition of “Hazardous Material: as defined by the OSHA Safety and Health Regulations, will not be purchased and/or brought into a center for usage without:
A. Material Safety Data (Form OSHA-20) or equivalent information on file and
B. Express consent or approval of the Director.
2. All containers will be labeled as to their contents
3. A solution of ½ cup bleach to one gallon of water shall be used to disinfect all tables, chairs, cots and toys. The container shall be clearly labeled with contents along with the poison control number 1-800-222-1222.
Fire Prevention
To help prevent fires, you should keep work areas free from unnecessary combustible materials, limiting items displayed to bulletin board areas only. Items may not be hung from the lights or ceiling. Know the location of the firefighting equipment in your work areas. Tampering with fire extinguishers is forbidden. Fire extinguishers, sprinklers, fire exits doors or windows will not be blocked by supplies, stock or toys at any time. Smoking or open flame is prohibited on all Sky Village NYC property. All fires must be reported immediately. Fire emergency number, 911, will be called and the location of the fire given. Stay away from the fire scene if you are not directly involved in removing persons to safety. Avoid using the telephone after the fire is reported. All telephone lines must be kept open for emergency calls. Above all, you should know what to do in the event of a fire.
Medical Emergency
All medical emergencies will be reported immediately. Medical emergency number must be called and the location of the emergency given. The person reporting any emergency must stay on the telephone line until released by the answering party.
First Aid Boxes
All centers have a first aid box on the premises located in the teacher’s resource room, along with each classroom having their own individual first aid kit. The classroom first aid kits must be taken with the group each time they leave the classroom. Outings include recess time on the playground, field trips and nature walks in the neighborhood.
IT IS IMPERATIVE THAT ALL EMPLOYEES BECOME THOROUGHLY FAMILIAR WITH THE ABOVE SAFETY RULES AND PROCEDURES.
Sky Village NYC Safety Hazards
In the history of our company, we have identified these very few safety problems or issues. In the child care industry there are only some issues that have re-occurred over and over. We list these here for your information and awareness and solicit your suggestions for improvement or changes for a safer environment.
1. Slipping and falling: games, puzzles, toys, small chairs, children themselves all create a situation where slipping and falling are safety impediments (mopping, sweeping, working with floor). Wet Floor Signs must be displayed each time the floors are mopped.
2. Back strain: Lifting children onto changing tables, out onto tables to tie shoes, bending to wipe noses, buckle pants, etc, all contribute to dangers, if staff members are not bending and lifting with their knees, being aware of weight, etc.
3. Stress: The sheer number of human contacts, noise, pressure, active environment, and hectic time schedule, all lead to a situation where stress is a threat at all times.
4. Cuts-abrasions-bruises: Equipment inside and outside is abused by children, weather, and other conditions. Edges become exposed, wheels get broken, etc.
ORIENTATION & ON-GOING SAFETY TRAINING
The goal of our safety training program is to develop safe work habits and attitudes. It is critical that new workers understand work rules and procedures prior to being assigned a job. It is even more imperative that all employees remain safety conscious and responsible for being aware of safety issues and the need to recommend changes where problems are identified.
1. New employees will be given an orientation that covers Sky Village NYC safety policies, responsibilities, rules and hazards.
2. At all schools there is a weekly checklist that covers potential safety hazards.
3. All Directors will hold on-site meetings at least once a month with entire staff or with Lead Teachers where safety will be part of every agenda.
4. All employees will complete a work/job assessment review annually
SEPARATION OF EMPLOYMENT
Termination of Employment
Unless otherwise provided in a valid and enforceable collective bargaining agreement, Sky Village NYC, LLC operates under the principle of employment at-will. This means that neither you nor Sky Village NYC, LLC has entered into a contract regarding the duration of your employment. You are free to terminate your employment at any time, with or without reason. Likewise, Sky Village NYC, LLC has the right to terminate your employment, or otherwise discipline, transfer, or change your position at any time, with or without reason, consistent with applicable state and federal law.
An employee wishing to resign in good standing shall submit to their Director a resignation letter dated and signed stating the effective day of the resignation and reason for the termination of their employment. Sky Village NYC expects that you will give a notice of at least one month in the event of your resignation. For the purpose of this procedure, paid time off days shall not be counted as worked days. No paid time off will be paid out at the time of employment termination. An employee who fails to comply with this requirement shall have such failure documented in their personnel file and may be considered ineligible for rehire.
An employee who is discharged for disciplinary reasons will be ineligible for rehire. The Director is responsible for the documentation of the discharge and the disciplinary action. This documentation will be filed in the employee’s personnel file. Employees terminated by Sky Village NYC, LLC will be escorted by the Director and Assistant Director or Lead Teacher in the building to collect their personal belongings and to remove them at the time of termination. Employees terminated by the company may not have access to the center without supervision of the Director and on other employee chosen by the Director. Upon termination of employment, you are required to return your employee manual, keys, supplies and/or materials that are school property.
Exit Interviews
All employees who resign will be expected to have an exit interview with their supervisor. One purpose of this interview is to make sure the reasons for the employee’s termination are not based on some misunderstanding or condition which could be remedied by either the company or the worker. The company is also interested in obtaining any information that can lead to the improvement of working conditions.
Return of Sky Village NYC Property
Any property issued to you, such as equipment, keys, teaching supplies, copies or classroom teaching tools made with company materials are the property of Sky Village NYC and must be returned at the time of your termination. You will be responsible for any lost or damaged items.