Privacy Policy

When you use Capitbrok services, you entrust us with your information. The purpose of this privacy policy is to inform you about the data we collect, the reasons why we collect it, and what we do with it. This information is important, so we hope you will take the time to read it carefully. Remember that you can use the Customer Portal controls to manage your information and protect your privacy and security.

Data collected by Capitbrok

We collect information to provide better services to all of our users in the following ways:

• Information you provide to us. For example, many of our services require you to sign up for a Capitbrok account. In that case, we will ask you for personal information, such as your name, your email address, your phone number or your credit card that we will store with your account.

• Information we obtain from your use of our services. We collect information about the services you use and how you use them. Information obtained in this way includes the following data:

• Device Information
  We collect device-specific information (such as your hardware model, your operating system version, unique device identifiers, and mobile network information, including phone number). Capitbrok may associate the identifiers of your device or your phone number with your Capitbrok account.

• Registration data
  Every time you use our services or consult our content, we obtain and store certain information in the server logs automatically. These data include:

• detailed information about how you use our service (for example, your search queries),
• phone data such as your phone number, the number of the person making the call, forwarding numbers, the time and date of calls, the duration of calls, information about the routing of SMS messages and types of calls,
• the IP address,
• information related to your device such as faults, system activity, hardware settings, browser type, browser language, date and time of your request and referrer URL,
• cookies, which will allow your browser or your Capitbrok account to be identified.

• Data about your physical location
  When you use Capitbrok services, we may collect and process information about your actual location. We use different technologies to determine the location, such as the identification of the IP address, the GPS system and the use of other sensors that can provide Capitbrok, for example, information about nearby devices, Wi-Fi access points and mobile phone antennas. .

• Unique application numbers
  Some services include a unique application number. This number and information about the installation (for example, the type of operating system or the version number of the application) can be sent to Capitbrok when installing or uninstalling this service or when the service contacts the servers periodically to , for example, check for automatic updates.

• Local storage
  We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.

• Cookies and Similar Technologies
  Both Capitbrok and our partners use different technologies to collect and store information when you access a Capitbrok service, including the use of cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services that we offer to our partners, such as advertising services or Capitbrok features that may appear on other sites. Our Capitbrok Analytics product enables businesses and site owners to analyze traffic to their websites and applications. If used in conjunction with our advertising services, such as those that use the DoubleClick cookie, the Capitbrok Analytics client or Capitbrok link information from Capitbrok Analytics, using Capitbrok technology, with information about visits to different sites.

The information we collect when you log in to Capitbrok, in addition to the data we collect about you through our partners, can be associated with your Capitbrok account. When information is associated with your Capitbrok account, we treat it as personal information. For more information on how you can manage or delete the data associated with your Capitbrok account, in addition to accessing it, see the Transparency and choice section of this policy.

How we use collected data

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Capitbrok and our users. We also use this data to provide you with personalized content, such as more relevant search results and advertisements.

We may use the name you provide for your Capitbrok profile in all those services for which use requires a Capitbrok account. Likewise, we may substitute the names that you have previously associated with your Capitbrok account so that you are consistently identified across all of our services. If other users already have your email address or data that serves to identify you, we may show them the data from your public Capitbrok profile, such as your name and photograph.

If you have a Capitbrok account, we may display your profile name, profile photo, and actions you take on Capitbrok or in third-party applications connected to your Capitbrok account (such as +1, writing reviews, and posting comments) on our services, including appearance in advertisements and in other commercial contexts. We will respect the options you choose to limit what you want to share or the visibility settings in your Capitbrok account.

When you contact Capitbrok, we keep a record of your communication so that we can more easily resolve any incident that has occurred. We may use your email address to send you information about our services, including information about upcoming changes or improvements.

We use the information we collect from cookies and other technologies, such as pixel tags, to improve your user experience and the overall quality of our services. One of the products that we use to carry out this activity with our own services is Capitbrok Analytics. For example, by saving your language preferences, we will be able to display our services in your preferred language. When we show you personalized ads, we will not associate cookie or similar technology identifiers with sensitive categories of data, such as those that refer to race, religion, sexual orientation or health.

Our automated systems analyze your content (including emails) to provide you with product features that are relevant to you, such as personalized ads and search results, as well as spam and malware detection.

We may combine personal information from one service with other information, including personal information, from other Capitbrok services (for example, to make it easier to share information with people you know). Depending on your account settings, your activity on other websites and applications may be associated with your personal information to improve Capitbrok's services and the advertisements it displays.

We will ask for your consent before using your data for any purpose other than those established in this Privacy Policy.

Capitbrok carries out the processing of personal data on its servers, which are located in different countries around the world. We may carry out the processing of your personal data on a server that is not located in your country of residence.

Transparency and choice

Users are concerned about different aspects of their privacy. Our goal is to clearly inform you about the data we collect, so that you can make appropriate decisions regarding its use. For example, you can:

• use the Capitbrok Customer Panel to consult and control the services linked to your Capitbrok account,
• modify how the profile associated with your Capitbrok account is shown to other users,
• control who you share information with through your Capitbrok account,
• Obtain information associated with your Capitbrok account from many of our services.

You can also configure your browser to block all cookies, including cookies associated with our services, or to know when Capitbrok sets a cookie. However, you should be aware that many of our services may not function properly if cookies are not enabled. For example, we may not remember your language preferences.

Data shared by you

Many of our services allow you to share information with other users. Remember that when you share information publicly, it can be indexed by search engines.

How to access and update your personal data

Whenever you use our services, our goal is to provide you with access to your personal information. If that information is not correct, we will endeavor to provide you with ways to quickly remove or update it, unless we are required to keep that information for legitimate business or legal reasons. When updating your personal information, we may ask you to verify your identity so that we can process your request.

We may reject requests that are more repetitive than is reasonable, that require disproportionate technical effort (for example, developing a new system or radically changing an existing practice), that endanger the privacy of other users, or that are impractical. (for example, requests that refer to information stored in backup systems).

When we can offer you the possibility of accessing and modifying your personal data, we will do so free of charge, unless this requires a disproportionate effort. When providing our services, we will protect your data ensuring that it cannot be accidentally or intentionally deleted. For this reason, even if you delete your data from our services, we may not immediately destroy the residual copies stored on our active servers or the data stored in our security systems.

What personal data we share

We do not share personal information with companies, organizations or individuals that are not related to Capitbrok, unless one of the following circumstances occurs:

• Consent
  We will share your personal data with companies, organizations or individuals outside of Capitbrok when you have given us your consent to do so. Your consent will be required to share specially protected personal data.

• Domain administrators
  If your Capitbrok account is managed by a domain administrator (for example, if you have another provider or internal staff in your company or office), that administrator of your domain and the third parties that provide assistance to the users of your organization They will have access to your Capitbrok account data (including your email address and other data).

• External treatment
  We provide personal information to our affiliates or other trusted individuals or companies for processing by Capitbrok, following our instructions and in accordance with our Privacy Policy, and taking other appropriate security and confidentiality measures.

• Legal grounds
  We will share your personal data with companies, organizations or individuals outside of Capitbrok if we believe in good faith that there is a reasonable need to access or use, retain or disclose such data to:

• comply with any applicable legislation or regulations, or meet legal requirements or government requests,
• comply with the provisions of the current Terms of Service, including the investigation of possible infractions,
• detect or prevent any fraud or technical or security incident or deal with them in another way,
• protect the rights, property or safety of Capitbrok, our users or the general public to the extent required or permitted by applicable law.

We may share non-personal information publicly and with our business partners, including publishers, advertisers, and related websites. For example, we may share information publicly to show trends about the general use of our services.

Data security

We strive to protect Capitbrok and our users from any unauthorized modification, disclosure, or destruction of the data we hold or from unauthorized access to it. In particular:

• We encrypt many of our services using the SSL protocol.
• We offer the ability to configure 2-Step Verification for access to Capitbrok accounts, as well as a secure browsing feature in Capitbrok Chrome (only in some cases).
• We review our policy on data collection, storage and processing, including physical security measures, to prevent unauthorized access to our systems.
• We limit the access of Capitbrok contractors, agents and employees to the personal information they must process for Capitbrok and ensure that they adhere to strict contractual confidentiality obligations and are subject to appropriate disciplinary conditions or termination if not meet those obligations.

When this Privacy Policy applies

Our Privacy Policy applies to all services offered by Capitbrok and its affiliates, services that Capitbrok provides on Android devices, and services offered on other websites (such as our advertising services), but excludes those services that are subject to independent privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services provided by other companies or individuals, including products or sites that may be displayed in search results and sites that may include or access Capitbrok services. Our Privacy Policy does not regulate the data processing activities of other companies and organizations that advertise our services and may use cookies, web beacons and other technologies to serve and serve relevant advertisements.

Compliance and collaboration with authorities

At Capitbrok we verify compliance with our privacy policy on a regular basis. When we receive formal written complaints, we contact the person who made the complaint to follow up. We also work with the competent regulatory authorities, including local data protection authorities, to resolve any claim related to the transfer of personal data that we have not been able to resolve directly with users.

Modifications

Our Privacy Policy can be modified at any time. We will not limit your rights under this Privacy Policy without your express consent. We will post all changes to this Privacy Policy on this page and, if they are significant, we will make a more prominent notice (for example, we will send you an email notification if the change affects certain services).