Effective Date: January 1, 2025

As Turo Host, we value the privacy and security of Turo, our guests, hosts, partners & vendors. This Privacy Policy Statement outlines our practices regarding SMS communication, particularly when using Zoom's SMS integration services. By booking a car and using our services, you consent to the practices described in this policy.

Purpose of SMS Communication:

We use SMS communication to:

· Confirming Trip Bookings

· Providing Trip updates and/or alerts

· Sending reminders or follow-ups to return the car on time

· Helping Guests with any services needed during Trip like car breakdowns

assistance

· Technical assistance with different car models for e.g. Tesla vs Nissan vs Ford.

Collection and Use of Personal Information:

Information Collected: We may collect your phone number and any other personal information you provide to facilitate SMS communication.

Use of Information:

Your personal information will be used solely for the purposes mentioned above. We will not share your information with third parties without your explicit consent, except as required by law.

Consent:

Obtaining Consent:We will obtain your consent before sending SMS messages. By providing your phone number, you agree to receive SMS communications from us.

Revoking Consent: You can opt-out of receiving SMS messages at any time by following the instructions provided in the message or by contacting us directly.

Data Security:

Protection Measures:

We implement stringent security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Data Retention:

We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

Compliance with Zoom SMS Integration:

Business Registration: To use Zoom's SMS services, we must register our business information and obtain approval.This ensures compliance with industry regulations and prevents SMS spam.

Approval Process:

We will complete the registration and approval process to ensure our SMS communications are compliant with Zoom's policies and standards.

Your Rights: You have the right to access and correct any personal information we hold about you. Please contact us to request updates or corrections to your information. If you have any concerns or complaints regarding our SMScommunication practices, please contact us. We will address your concerns promptly and efficiently.

Thank you for trusting Turo Host with your information. We are committed to protecting your privacy and ensuring the security of your data. We will not share or sell your mobile data for market purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties